# myWisely: Mobile Banking — user reviews > 670 indexed App Store user reviews of myWisely by ADP, Inc, rated 4.68/5 from 34,763 ratings. - Source: https://appshunter.io/ios/app/mywisely-mobile-banking/id1438858747/reviews - App overview in markdown: https://appshunter.io/ios/app/mywisely-mobile-banking/id1438858747.md - Rating breakdown: 5★ 28,044 · 4★ 2,647 · 3★ 698 · 2★ 258 · 1★ 1,499 ## What do users think of myWisely? Overall sentiment: negative **Pros** - 🚀 Quick direct deposits - 💰 Convenient for receiving paychecks - 📈 Helpful budgeting and savings features **Cons** - 🤖 Poor customer service and lack of human support - 🔒 Account lockouts and difficulties accessing funds - 💳 Unreliable card functionality and activation issues - 💰 Unexpected fees and charges **Commonly reported bugs** - Recurring issues with card activation and verification - Inconsistent deposit timing and processing - Unexplained account lockouts and access problems **Most requested features** - Ability to instantly transfer funds to external accounts - Improved mobile app experience and user interface - Clearer communication on account status and changes ## Newest reviews (13 of 670) ### 4/5 — Cool cool *2026-08-25, version 26.6.0* Keep adding features maybe a cash back for eating out and fix the chat bug where you can’t type, and round ups won’t let me accept the terms, also let us change username one more time, thanks wise ### 5/5 — Mcfabulouz Review *2026-08-16, version 26.6.0* It’s a Mcfabulouz App ### 5/5 — Good stuff *2026-08-16, version 26.6.0* 💯 ### 5/5 — Wisely *2026-08-15, version 26.6.0* Easily Access Money Earned On The Spot ### 5/5 — Excelente *2026-08-13, version 26.6.0* Muy fácil de usar y confiable. Very easy to use. ### 3/5 — Virtual debit card *2026-08-13, version 26.6.0* Wish they had a virtual debit card option instead of just adding it to the wallet. ### 5/5 — Smooth move ui *2026-08-13, version 26.6.0* Loving 2 day early transfer , easy bill pay . Simple to use app ### 5/5 — Wisely *2026-08-11, version 26.6.0* Love the app, very easy to navigate ! ### 5/5 — Functional *2026-08-10, version 26.6.0* I didn’t know about my Wisely. It’s an excellent way to get paid from work and I can do my payments here to anywhere I want to. Love it! 💜 ### 5/5 — LOVE IT *2026-08-06, version 26.6.0* love this app. Highly suggest ### 4/5 — Best app ever *2026-08-05, version 26.6.0* I love this app so much but I wish they can add a update which there will be both email and number option for authentication anytime I want to spend my card online , I hate it that it’s only number it ask for code , and also please make it easy for us to update our number on the app Cause currently I’m having a number changing issues which I will be glad if you can help My name is Thomas fisher from new Mexico ### 5/5 — Amazing Online Bank *2026-08-04, version 26.6.0* No complaints using this banking online. I’ve had it for 6 years already . Great for checking and savings. The only thing is it does not have Zelle. ### 5/5 — Awesome *2026-08-03, version 26.6.0* This app is easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Decepción *2026-08-24, version 26.6.0* I got fraud on my credit card, I reported it they cancelled my card my account, I call for a new card they ask me my information id social security I send it to them, And now they told me to no have access anymore with myWisely account because department security told them I’m not eligible for new card and new account 💀 ### 1/5 — Trash *2026-08-14, version 26.6.0* Will not let you transfer your money out of there account if they have failed to provide you with a card after two weeks of waiting become they failed to catch the fraudulent charges that made you get a replacement in the first place ### 1/5 — can’t get into app *2026-08-12, version 26.6.0* no matter what i do, delete, reinstall, try to update the app it just tells me error when i try to open the app. i’ve tried for about 2 weeks and nothing. ### 1/5 — Worst banking app i’ve ever used *2026-08-09, version 26.6.0* This app is terrible, keeps asking me to verify my account with a text message for everything but then I run out of verification messages that I can use somehow and cannot transfer my money. ### 1/5 — terrible customer service *2026-08-08, version 26.6.0* if you have any issues dont expect them to talk on the phone with you and help. horrible customer service line terrible banking experience ### 1/5 — The worst possible flaw *2026-08-06, version 26.6.0* If a card cannot be added to Apple wallet, the card is completely useless. ### 1/5 — Its bad *2026-08-05, version 26.6.0* Won’t let you use any other bank. Cant add certain cards to transfee money. Take money without you knowing. ### 1/5 — Malísima *2026-08-03, version 26.6.0* La tenía en alta estima pero acabo de verificar mi identidad y ahora me van a cerrar la cuenta, pésima tarjeta. ### 1/5 — Card *2026-07-29, version 26.6.0* The app said it would take 7 to 10’business days I signed up on the 14th of this month and still till this day my card hasn’t arrived the app needs to be sure of there estimated delivery time because I waited 2 weeks and still hasn’t arrived ### 1/5 — App crash. *2026-07-22, version 26.6.0* App has not loaded for me for 2 months I tried updating and re downloading nothing works I called support they couldn’t help either. ## Most praised reviews (10 highest-rated) ### 5/5 — My card *2026-08-25, version 26.6.0* I love it ### 5/5 — Had it for years and hasn’t let me down *2026-08-23, version 26.6.0* With their constant updates and refinements made to the app and cards themselves, I’m glad I’ve kept my wisely account and renewed my cards when they expire. Compared to when I first got this card/app, it’s night and day and for the better. ### 5/5 — USED THEM FOR YEARS *2026-08-22, version 26.6.0* I love this bank never had any issues and honestly doesn’t charge to use first starting bank it’s amazing ### 5/5 — Best *2026-08-22, version 26.6.0* Love this Card # Best Buy for thank you hire Quest ### 5/5 — Na *2026-08-21, version 26.6.0* Na ### 5/5 — Love myWisely account *2026-08-20, version 26.6.0* Love it ### 5/5 — Easy to use *2026-08-20, version 26.6.0* It is a very helpful and easy to use app for my money management needs ### 5/5 — Really easy to use *2026-08-20, version 26.6.0* Fast and simple app. ### 5/5 — Gabriel *2026-08-20, version 26.6.0* Excelente ### 5/5 — Love *2026-08-19, version 26.6.0* Love love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*