# myWorldLink

> Self-service app for WorldLink customers to manage internet services and accounts. (iPhone/iPad app by WorldLink Communications Pvt. Ltd..)

- Source: https://appshunter.io/ios/app/myworldlink/id1107392993 (this page in markdown: same URL + `.md`)
- Developer: [WorldLink Communications Pvt. Ltd.](https://appshunter.io/developer/1107392991)
- Category: Business
- Price: Free
- Rating: 2.20/5 from 233 App Store ratings · 83 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 93 MB
- Languages: American English
- Released: 2016-05-10
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myworldlink/id1107392993/reviews.md

## What is myWorldLink?

myWorldLink App is the Self Customer Service Application exclusively developed for WorldLink Customers which gives our customers access to manage all the services conveniently. The more you do with myWorldLink the more you will wonder how you ever managed without it.


BILLING MADE EASY
- View your latest and previous bills with a detailed breakdown
- Pay your bill online instantly & securely
- View Billing History

GET SUPPORT WHEN YOU NEED IT
- Open and check your trouble tickets from anywhere

STAY ON TOP OF YOUR USAGE
- View your daily and monthly internet usage

MANAGE YOUR ACCOUNT SETTINGS
- View and update your contact information
- View Internet & NETTV remaining days/subscription details
- Temporarily extend To expired account
- View grace days
- Sync multiple accounts on the same device
- Sync one account on two different devices

CONTROL YOUR SERVICES
- View and Change Wifi Password
- View and Control Connected Devices
- Reboot router
- Parental Control
- Mac Filtering
- SafeNet - Safer internet for children

HELP AND SUPPORT
- Help : Help yourself with FAQs
- Hotline number : 01-5970050(NTC), 9801523050(NCell)
- Support : support@worldlink.com.np
- Website:https://worldlink.com.np
- Facebook :https://www.facebook.com/wlink.np
[:mav: 6.0.4]

## Key features

- View and pay bills
- Track internet usage
- Manage account settings
- Control Wi-Fi password
- View connected devices
- Parental controls
- Access FAQs and support

## What do users think of myWorldLink?

Overall sentiment: negative

**Pros**

- ✅ Long-term reliability for loyal users
- ⭐ Good overall experience when working properly
- 📱 App functionality when stable

**Cons**

- 🐛 Frequent app crashes and freezing
- 🚫 Poor internet speed performance
- 😤 Inadequate customer support
- ⚠️ App loading issues and unresponsiveness
- 🔧 Broken features and non-functional updates
- 📵 WiFi security vulnerabilities
- 💔 Unreliable service quality
- 🎯 Misleading advertised speeds
- ❌ App UI/UX design confusion
- 🔐 Parental control features don't work

**Commonly reported bugs**

- App crashes on iOS 11 and above
- Login OTP not sent to email
- SafeNet parental control not blocking websites
- Device filtering inverts whitelist/blacklist
- App stuck on splash screen
- Update notification loop persists
- PIN registration validation error
- Band steering option broken
- Keyboard covers input fields
- App crashes after login
- SSID hide/unhide causes issues
- Compensation claim button unresponsive
- NetTV expiration date not displaying correctly
- App incompatible with older iOS versions
- Upload feature notification doesn't work

**Most requested features**

- Today widget for data usage tracking
- Device-specific website blocking
- Bandwidth limiting per device
- 5G password change option
- Payment integration in app
- Router customization options
- Device blocking/filtering functionality
- OTP delivery via email

## Recent user reviews (10 of 83)

All indexed reviews: https://appshunter.io/ios/app/myworldlink/id1107392993/reviews.md

### 1/5 — UI issue

*2026-06-04, version 5.8.9*

UI need to be change.

### 1/5 — worst ever used

*2026-05-02, version 5.8.9*

dherai bekar xha

### 5/5 — loving it

*2026-03-21, version 5.3.6*

its been 9/10 years using it loving it..

### 1/5 — Money is money and service is service

*2024-11-14*

Half day service and wanna pay full day service 🙂‍↔️🙂‍↔️🤢🤮

### 1/5 — Radi ko ban word link

*2024-05-02, version 5.0.6*

Randi ko xoro tero aaama chiknu parya muji 200 Mbps ko lina mi kbps ma dinxas khatey ko ban. Kun randi ko xoro le app banako yo bhanda ramro ta mai banaidinthiye lado ko app. Jaile opps error bhanxa close ni garna mildaina ani. Worst internet

### 1/5 — 1 star for these reasons

*2024-05-01*

1. Costumer support is poor
2. Internet service is just trash the speed is slower than a turtle 
3. Having no internet is better than having slow internet
4. Slow internet 
5. Very slow internet 
6. Very very slow internet
7. Very very very slow internet 
8. Most useless and trash isp in entire country 
9. Change your slogan 🤡 
10. Just trash internet 
11. No compensation for the loss caused by their slow internet to their users (when we work with a client and cannot deliver services in time due to “🤡🤡🤡🤡 internet”.
12. Close your services if you cannot provide one 
- A frustrated Worldlink user

### 1/5 — Worst net n app

*2024-03-23, version 5.0.6*

Tah haru jastai khatey xa app ra net

### 1/5 — Worst app

*2024-03-23, version 5.0.6*

Too much unnecessary update makes this app experience worst 😡😡

### 1/5 — Anti consumer services

*2023-10-10*

Latest version 5.2 is the worst update ever can’t even report my problem straight, it takes forever i would rate it negative 5 stars if i could, anti consumer if its going to be the same. Gonna change my isp for good.

### 1/5 — Filter device

*2023-09-18, version 4.8.4*

New update becomes more horrible , when i filtered device and make all the device as white list  ,  the wifi restrict those devices instead of allowing only those device , conclusion new update  white list = black list , both restrict the Davies

## Frequently asked questions about myWorldLink

### What can I do with the myWorldLink app?

The myWorldLink app allows WorldLink customers to manage their internet services conveniently. You can view and pay bills, track your internet usage, manage account settings, control your Wi-Fi network (including password and connected devices), and access support resources.

### How do I pay my bill through the app?

The app makes billing easy by allowing you to view your latest and previous bills with detailed breakdowns. You can then pay your bill instantly and securely online directly within the application. Your billing history is also accessible.

### Can I get technical support through the app?

Yes, you can get support when you need it. The app allows you to open and check your trouble tickets from anywhere. Additionally, you can access FAQs for self-help, find the hotline numbers, and get support via email or the WorldLink website.

### What account management features are available?

You can view and update your contact information, check your Internet & NETTV remaining days/subscription details, and view grace days. The app also allows you to temporarily extend expired accounts and sync multiple accounts on the same device or one account on two devices.

### Is the myWorldLink app free to use?

Yes, the myWorldLink app is a free self-customer service application developed exclusively for WorldLink customers. There are no charges associated with downloading or using the app's features to manage your services.

## Version history (last 5 releases)

### 6.0.5 — 2026-08-14

- floating chat-head added
- speed test enhancement

### 6.0.4 — 2026-07-11

Bug fixes

### 6.0.3 — 2026-07-10

bug fixes 
enhancement

### 6.0.2 — 2026-06-25

enhancement

### 6.0.1 — 2026-06-24

enhancement

## More apps by WorldLink Communications Pvt. Ltd.

- [Worldlink Go](https://appshunter.io/ios/app/worldlink-go/id1460767394)
- [WorldLink Wi-Fi](https://appshunter.io/ios/app/worldlink-wi-fi/id1638714406)
- [WorldLink Retailer](https://appshunter.io/ios/app/worldlink-retailer/id6443875983)

All apps by WorldLink Communications Pvt. Ltd.: https://appshunter.io/developer/1107392991

## Related topics

[my worldlink](https://appshunter.io/ios/topics/my-worldlink) · [worldline](https://appshunter.io/ios/topics/worldline) · [secret world business](https://appshunter.io/ios/topics/secret-world-business)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
