# MyZito

> Mobile app for managing Zito Media services, including billing, work orders, and support. (iPhone/iPad app by Zito-Media.)

- Source: https://appshunter.io/ios/app/myzito/id6472437375 (this page in markdown: same URL + `.md`)
- Developer: [Zito-Media](https://appshunter.io/developer/1712433261)
- Category: Finance
- Price: Free
- Rating: 1.36/5 from 36 App Store ratings · 23 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 70 MB
- Languages: English
- Released: 2024-03-25
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myzito/id6472437375/reviews.md

## What is MyZito?

Description:

Take control of your Zito Media services with the enhanced MyZito App.

 

We’ve upgraded the MyZito App to make managing your account easier, faster, and more convenient than ever. Whether you’re checking on a service issue or simply paying your bill, MyZito puts everything you need right at your fingertips.

 

Key Features:

• View and Track Work Orders
Know what’s scheduled, what’s in progress, and what’s completed, without having to call.

• Stay Ahead of Outages
View real-time service outage information in your area and get updates as we work to resolve them.

• Pay Your Bill, Your Way
Make secure payments instantly, set up autopay, or view your payment history with just a few taps.

• Chat with U.S.-Based Support
Have a question? Get help fast by chatting with a live customer support agent based in the U.S., right from the app.

## Key features

- View and track work orders
- Monitor service outage information
- Secure bill payments and history
- Chat with U.S.-based support
- Set up autopay

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/myzito/id6472437375/reviews.md

### 2/5 — Bad

*2026-07-31, version 1.3.0*

This is better than paying the surcharge for paying over the phone but I wish there was some method on an iPhone where you could use your face to login to your account. I guess I can dream, can’t I?

### 1/5 — All around bad

*2026-05-05, version 1.2.5*

I downloaded this app because the website no longer allowed me to sign in to pay by desktop. Now the app won’t let me log in even though it worked last month. I put in my email and it just keeps refreshing that portion of the screen, never taking me to put in my pin. I’m forced to have to pay over the phone. This is ridiculous. You would think a company that revolves around technology would have tech elements that actually work.

### 5/5 — Works perfectly fine

*2026-03-04, version 1.2.5*

All these bad reviews are either not true or must’ve been fixed. Payed my bill through app in 2 minutes

### 1/5 — Garbage, Just like Zito Itself

*2025-11-25, version 1.2.4*

Constantly throwing invalid JSON Requests. Can’t pay bill because billing information changes. Updated last month and paid bill. Auto pay is set and so is paperless billing which was a big mistake! Now Zito won’t take payment and charges penalties doubling my bill!

### 1/5 — Hard to use

*2025-09-23, version 1.2.4*

I have to sign in each time I use the app. It does not work with Apple passwords. FaceID is not implemented. Cannot paste OTP into app.  When paying a bill, the bill amount is not pre-populated into the payment window and I have to backtrack to find the amount to type it in.

### 3/5 — Not Great but serviceable

*2025-09-08*

My first impressions are that it’s serviceable for paying bills but Not much else. The login process is cumbersome. Once the app establishes that it’s you and it sends a one time PIN it should verify your identity, then allow you to create a password, or send you texts which are easier, especially on the iPhone. The one bright spot in all of this , is that it saves your credit card information for the next time. Before using this app, I found myself either calling customer service and paying over the phone or using the automated system , both of which have their own problems, and extra fees. It also looks like this app has some rudimentary customer service features. I haven’t tried them yet but I assume that they’re not that great. All in all they could do a lot better.

### 1/5 — Typical Zito

*2025-07-13, version 1.2*

App just bombs with an internal error.

### 1/5 — Worst app

*2025-04-01, version 1.1*

Shouldn’t have to call India to update credit card information!  App no different than web site…which is as ancient as the original internet.

### 1/5 — Pay your bill and see no change to balance due

*2024-12-12, version 1.1*

I paid my bill and saw no change to the balance I owed. It’s confusing.

### 1/5 — How do you pay?

*2024-11-26, version 1.1*

Trying to pay my bill call the number and get a message “To pay faster download the app”, then I get disconnected. I download the app and I can’t login. It doesn’t like my pin and there is no option to retrieve. How would you like me to pay for my wonderful (not) service?

## Frequently asked questions about MyZito

### What can I do with the MyZito app?

The MyZito app allows you to manage your Zito Media services. You can view and track the status of your work orders, check for real-time service outage information in your area, pay your bills securely, view your payment history, and set up autopay. You can also chat directly with U.S.-based customer support agents for assistance.

### How do I pay my bill through the app?

Paying your bill is easy with the MyZito app. You can make secure payments instantly, set up automatic payments to ensure you never miss a due date, or review your past payment history. All these options are accessible with just a few taps within the app.

### Can I get help if I have a problem with my service?

Yes, the app provides direct access to customer support. You can chat with a live customer support agent based in the U.S. right from within the app. This allows for quick and convenient assistance without needing to make a phone call.

### Is the MyZito app free to download?

Yes, the MyZito app is free to download and use. There are no charges associated with downloading or accessing the core features of the app. The app is provided as a service to help Zito Media customers manage their accounts more efficiently.

### What information can I see about my service orders?

The app allows you to view and track your work orders. You can see what services are scheduled, which ones are currently in progress, and which ones have been completed. This feature helps you stay informed about the status of any service-related tasks without needing to contact customer service directly.

## Version history (last 5 releases)

### 1.3.0 — 2026-07-09

New Marketing Highlights: We’ve introduced new promotional banners and an updated welcome splash page to keep you in the loop on our latest features and offers.

Bug Fixes: Resolved minor software bugs to improve overall app stability and performance.

Security Enhancements: Implemented system-level updates to ensure account security.

### 1.2.5 — 2026-01-23

Payment flow update
Account selection update
Bug fixes

### 1.2.4 — 2025-09-23

Bug fixes

### 1.2.3 — 2025-09-19

Major Bug fixes

### 1.2.2 — 2025-09-11

Bug Fixes

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## More apps by Zito-Media

- [Zito Business](https://appshunter.io/ios/app/zito-business/id6761380902)

All apps by Zito-Media: https://appshunter.io/developer/1712433261

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*