# Myzone \| Make movement count — user reviews > 874 indexed App Store user reviews of Myzone | Make movement count by MYZONE INC, rated 4.80/5 from 22,740 ratings. - Source: https://appshunter.io/ios/app/myzone-make-movement-count/id969938732/reviews - App overview in markdown: https://appshunter.io/ios/app/myzone-make-movement-count/id969938732.md - Rating breakdown: 5★ 18,840 · 4★ 3,045 · 3★ 329 · 2★ 182 · 1★ 344 ## What do users think of Myzone | Make movement count? Overall sentiment: mixed **Pros** - 🚀 Motivating and pushes user - 👍 Helps track fitness progress - 👍 Accurate heart rate monitoring - 👍 Connects with gym equipment - 👍 Encourages harder workouts - 👍 Useful for different fitness levels - 👍 Tracks calories and effort points **Cons** - 🐛 Connectivity issues and data loss - 🐛 Inaccurate heart rate readings - 🐛 Temperamental and unreliable - 🔋 Battery life issues - 👎 Poor customer service - 👎 Confusing and unintuitive app UI **Commonly reported bugs** - Workouts not recording properly - Syncing issues with gym equipment - Time zone and clock change problems - Inconsistent data tracking **Most requested features** - Add ability to start/stop workouts - Improve workout data editing and management - Enhance integration with other fitness apps - Add more customization options - Improve real-time workout display ## Newest reviews (11 of 874) ### 2/5 — Will it work today? *2026-08-05, version 3.38.3* Sometimes it records the whole workout and sometimes it chooses not to. Maybe my device is faulty. Support never helps. Went on an 8 mile run and there are multiple gaps in my heart rate. Moving on to something else. Only worth it if you get it on a major sale otherwise you will find missing data ALL the time. ### 4/5 — Love MyZone w MyZone specific devices *2026-08-05, version 3.38.3* I’ve been using MyZone for probably about 8 years. I’ve used an MZ-3, Switch, and MyZone Go with Apple Watch. I tried MyZone Go about a year ago (?) when it was brand new. Very unreliable tracking when using with Apple Watch. Went back to a Myzone device. Trying MyZone Go again, now, a year or two later, with Apple Watch. I am going to cancel the trial. The tracking using MyZone Go with Apple Watch is miserably poor. I love MyZone and its specific devices, but I do not recommend MyZone Go with Apple Watch AT ALL. ### 2/5 — Inconsistent recording. *2026-07-15, version 3.38.1* The HR continually fluctuates from zero to 90% randomly. No answer to this issue. Also connections to other apps from Apple Watch is a big fail or the connection instructions are incomplete. Frustrating when my other two HRM’s have no issues at all. I have used this HRM for over 12 months and am not impressed they keep adjusting your max HR without any notice. So your training efforts usually end up getting lower. Go figure. ### 1/5 — “tracks workouts automatically” *2026-07-12, version 3.38.1* it doesn’t. on top of that, the app is sooooo buggy. ### 1/5 — 無法紀錄 *2026-07-07, version 3.38.1* 我是用心率帶，手機開啟app開始紀錄，但待機黑屏就停止紀錄了，運動期間健身房螢幕上還是有顯示即時狀態，但手機app就停在待機時的時間 ### 3/5 — Connection *2026-07-02, version 3.38.1* Lately my GO feature has gone out t least twice in one week. Several updates in the last 7 days. At least 3 times. So frustrating as it is an aid app. Updates should be automatically updated ### 4/5 — Hold btn *2026-06-30, version 3.38.1* Application should have hold and resume btn ### 3/5 — ok *2026-06-30, version 3.38.1* for the most part my zone is okay however it does have a habit of only recording part of your workout you could wear the device securely as instructed however you will realise in time that it will frequently cut out this data turn it off or not record your workout whatsoever! ### 2/5 — Actualización me dejo la app sin creditos para agendar *2026-06-29, version 3.38.1* La aplicación estaba funcionando en mi iphone, sin embargo, el dia de hoy me pidio actualizarlo y ahora no tengo créditos que se supone que me los cargaron todos los que compre en el plan para agendar y ahora no puedo ### 1/5 — Actualización *2026-06-29, version 3.38.1* Se perdieron los créditos y las clases, ya no se puede agendar. ### 1/5 — Se perdió la sección de clases *2026-06-29, version 3.38.1* Con la última actualización se perdió la sección de clases, no aparece en el menú y tampoco buscando en la lupa ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful lately *2026-09-01, version 3.38.6* Been using Myzone for 8yrs. Used to be great. Lately not so much. Always delays to connect. Always fails to capture full workout — missing mid-workout data constantly despite secure belt, wifi, Bluetooth connections. Extremely frustrating and disappointing. ### 1/5 — No customer support?? *2026-08-31, version 3.38.6* Just received my switch after waiting MONTHS. I am in a death spiral trying to create account/log in. Going around and around. Same pages. Webpage says access denied, app says already registered try logging in. Filled out a customer service request and received automated ticket that said support is 3-5 days. What?? ### 1/5 — Trash *2026-08-30, version 3.38.6* This app is trash. My company has this program through myzone. The help service are rude, the app does not keep or update workouts. Save your time and effort and find another workout app tracker. ### 1/5 — Your iOS developers are awful - no offence you need a new team *2026-08-03, version 3.38.2* This app absolutely sucks on iOS. 1. It’s super buggy/interacts with the keyboard awfully 2. Couldn’t add my facility because the confirm button froze thinking the keyboard was still live then it randomly assigned me one. 3. I can’t change this facility without contacting support 4. SSO is a joke that doesn’t work properly. Possibly the worst SSO implementation I’ve seen on an app 5. The feedback form to report bugs HAS a bug in it that I assume doesn’t accept enough characters. Plus it doesn’t wrap text which is just bad UX ### 1/5 — Disappointed *2026-07-31, version 3.38.2* I already paid for the Myzone belt, regularly buy replacement straps (£19.99 every 6 months with only a 3-month warranty), and now you’re asking for a monthly subscription too. The smartwatch app should be free for existing belt owners. This feels like charging loyal customers twice. Very disappointing. ### 1/5 — Buggy app & terrible customer service *2026-07-30, version 3.38.2* Just bought a device and the app's facility configuration is not responsive to being clicked on. It's a 3-5 day wait to get a response even to add a facility through customer support. A very basic feature should not have this much friction to set up. ### 1/5 — App stürzt dauerhaft ab! *2026-07-26, version 3.38.2* 2x Installiert und sie stürzt jedes Mal ab nach dem offenen iOS 26.5.2 ### 1/5 — Spotty *2026-07-21, version 3.38.2* I’m not sure what the issue has been of late but the app is not recording workouts. I’ve updated the software, my device is new, the strap is in good condition. It’s disappointing to have the app fail after a hard workout. I hope the developers fix this bug. ### 1/5 — Non compliance Apple Watch *2026-07-20, version 3.38.2* I have a series 2 Apple Watch and myzone go worked for 2 months and then in April stopped working. I contact customer support and now 3 months later I have found out that on a recent update of the app Apple Watch must be series 6 or above. My watch will not work and so cannot use the app. Have to request a refund through Apple. ### 1/5 — Phantom workout time *2026-07-14, version 3.38.1* I worked out yesterday took off my Myzone® at the end maybe about an hour of total workout time. When I looked at my workout later and said I've worked out for 3 1/2 hours with heart rate track the entire time. I don't know where this came from but it's completely phantom. My monitor was nowhere near my phone from when I finish working out to when the workout displayed the extra. Can't really trust it. Also, the UI is completely jank. They need to hire UI designer to go in there and make this modern application. It looks like something from 2012. ## Most praised reviews (10 highest-rated) ### 5/5 — MZ *2026-08-13, version 3.38.3* Love the app. Easy to use and perfect for the kind of info I want. ### 5/5 — Fitness *2026-08-10, version 3.38.3* Easy to use. Monitors your heart rate fitness well. ### 5/5 — Just what I needed.!! *2026-07-20, version 3.38.2* If you are like me and need accountability to keep pushing yourself, this is for you. Connect with pals and gym mates and share your pain and effort… it makes it feel like they are there beside you. Love it❤️❤️❤️ ### 5/5 — Motivation *2026-07-11, version 3.38.1* Seeing my heart rate helps me tailor my workouts to best achieve my goals one workout at a time. The result is a compounding effect for long term success. ### 5/5 — Informative system *2026-07-02, version 3.38.1* Love being able to track my personal achievements and that of others connected. Great motivational device ### 5/5 — Fantastic motivational tool *2026-06-30, version 3.38.1* I’ve used many devices in attempt to improve my fitness as I get older. I found the simplicity of the Myzone® tracker and the basic layout of the app suits me perfectly targeting 1300 MEP every month has helped me keep moving for many many years on a month by month basis. ### 5/5 — Prompts activity! *2026-06-25, version 3.38.0* Helpful, thanks ### 5/5 — Amazing *2026-06-24, version 3.37.5* Amazing very helpful ### 5/5 — Incredible customer support!5 stars to Myzone and Kerry! *2026-06-22, version 3.37.5* I want to express my deepest gratitude to the Myzone team and personally to Kerry from the Social Media/Management team.After surviving severe force majeure circumstances — war relocation and major medical surgeries — my long-earned status history was interrupted. While line support couldn't help due to standard rules, Kerry stepped in with ultimate empathy, care, and human understanding. She took my case under her personal control even during the weekend, coordinated with the development team, and successfully resolved the technical issues with my profile history.Myzone has proven that they genuinely value their users and treat their community like family. Kerry is an absolute star and an asset to the company. Thank you for listening and for your incredible support! ### 5/5 — Mz3 review *2026-06-14, version 3.37.5* Works great … easy to use and keeps you motivated ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*