# N-central Mobile — user reviews > 95 indexed App Store user reviews of N by N-able Technologies Inc., rated 1.20/5 from 31 ratings. - Source: https://appshunter.io/ios/app/n-central-mobile/id421890006/reviews - App overview in markdown: https://appshunter.io/ios/app/n-central-mobile/id421890006.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 29 ## What do users think of N? Overall sentiment: negative **Pros** - 👍 Clean and intuitive UI - 👍 Useful for on-the-go access - 👍 Improved usability after updates (historically) - 👍 Works well for basic overview **Cons** - 🐛 Constant crashes - 🐛 Login issues (MFA, SSO, token errors) - 🐛 Unusable after iOS updates - 🐛 Remote control/session failures - 🐛 Connectivity problems - 🐛 Lacks essential functionality - 🐛 UI glitches (overlapping elements, wrong order) - 🐛 Inconsistent time zone display - 🐛 No landscape mode on iPad - 🐛 Limited features compared to web version - 🐛 Inability to filter alerts effectively **Commonly reported bugs** - MFA token field covered by login button - No SSO login - Issues staying connected during a session - 2FA not working - Invalid Token message - Login times out before MFA can complete - Constantly logged out - @ symbol not working for server passwords - Resolution mismatch on iPhone 14 Pro Max (remote control) - Mouse cursor offset in remote control - Crashes when trying to use remote feature - Getting stuck in 'limbo' on screens - Remote cursor rarely shows up - Remote session crashes - Cannot send Ctrl+Alt+Delete in remote session - Crashes immediately when tapping options gear in a session - App doesn't load tenants - Crashes on startup - Unable to open app after iOS 13.3 update - Customer list won't load - Constant 'unable to load' messages - Previous updates removed ability to acknowledge alerts - Cannot switch between clients/sites - UI is broken with iOS 13 - Top menu layers load in wrong order - Top bar missing to navigate within the app - Green bar at the top overlaps menu icon - App no longer works after server update - MSP connect doesn't work / Failed to Parse XML - App crashes when selecting devices - App crashes on opening - App has stood still with product changes - Rotation no longer works on iPad - Last scan time displays in GMT - App crashes trying to log on iOS 9.3 - Version issue (always shows old version) - App crashes when trying to zoom screen in remote control - Cursor position in trackpad mode not resolved - App crashes on iPad Pro - Cannot be used in landscape mode on iPad Pro - App crashes on iOS10 devices - App crashes on iOS 13 devices - App crashes on opening **Most requested features** - Add remote session functionality - Add NetPath feature - Add landscape view for iPad - Add push notifications - Add ability to run scripts with additional commands - Add ability to unlock AD users to reset passwords - Add MFA support - Add ability to restart, stop, start services on devices - Add remote control/access devices from iPhone - Add ability to restart devices from iPhone - Add ability to filter alerts by type - Add SSO support - Improve filtering capabilities - Add native iPad support - Add remediation tasks, remote desktop, push alerts, tweak monitors ## Newest reviews (18 of 95) ### 1/5 — Fix resolution mismatch on new iPhone 14 Pro Max *2022-11-15* Trying to use Remote Control but the mouse cursor is about an inch to the right in actuality on the remote Pc versus what is show on the phone screen. This is most likely due to the higher screen resolution of the iPhone 14 Pro Max. Worked fine on my older iPhone 8 Plus before upgrading phones - using the same version of the NCentral App. Even trying ‘show remote cursor’ and also changing screen resolutions on the app settings doesn’t seem to make a difference. Please help and update the app! ### 1/5 — Invalid Token *2022-08-21* I can’t write a review because I could never login successfully. Invalid Token message despite entering the correct value. Deleted after 10 minutes of trying. ### 1/5 — Still doesn’t work *2022-05-12* Excellent internet speeds and it can’t stay connected for more than 5 seconds. ### 1/5 — Broken *2021-12-29* Login times out before MFA can complete. MFA takes only 3 seconds but that is too long. App is worthless. ### 1/5 — Constantly logged out *2021-06-19* I am on call and have to view notifications that come in. However I am forced to do that through my computer because the app constantly crashes and logs me out. Completely unusable. ### 2/5 — Great app but bugs *2021-05-13, version 3.0.51* The app is great but the @ symbol doesn’t work when typing it in for server passwords so it renders this app useless if trying to login to a server with the password that included an @ symbol ### 1/5 — Crashes when trying to use remote feature *2021-04-26* Still hasn’t been fixed???? ### 1/5 — Please Fix... *2021-04-23* It doesn’t appear that this app has much of a track record for stunning performance. However, developers, please bring some measure of stability back to this app... Constant crashes, getting stuck in “limbo” on screens where cancel/back buttons do nothing, remote cursor rarely shows up making selecting things near impossible. Really the list could go on and on. I’d like to think there are people hard at work fixing this app. If so, thank you!! If not and this is just so far down the development priority list, the app should just be pulled entirely from the App Store as others have suggested. ### 1/5 — Fix the app *2021-04-22* For the love of god just fix the app. Crashes when trying to remote control a machine and has been broken for over a month! Just fix it already. ### 1/5 — Ugh *2021-04-07* Right now this app is basically useless. It crashes constantly. I have to sign in over and over again. Remove the app from the store if this is going to the be the quality. SMH. ### 1/5 — Remote crashes 100% *2021-04-06* After updating the app remote session crashes and it doesn’t allow me to send Ctrl+Alt+Delete. I have tried reinstalling and different devices and no luck. please fix this issue !! ### 1/5 — Broken *2021-04-03* Great start to the rebranding…crashes immediately when you tap the options gear in a session, tested on multiple iOS devices. ### 1/5 — Horrible *2021-03-30* App crashes when remote controlling. ### 1/5 — Pure junk in 2021 *2021-02-08, version 3.0.48* The app doesn’t even load the tenants. This is pure junk of an app. This is supposed to help us on the road, but instead it makes our lives miserable. YOU ONLY HAD ONE JOB! ### 1/5 — Heap of Shyte *2020-10-11, version 3.0.47* No. Choice but to look at thousands of alerts because there no way to omit alert types such as patch status etc. Completely clogs up an already shyte view ### 1/5 — Crashes on startup *2020-03-13, version 3.0.45* The app will load once in a blue moon ### 1/5 — App Keeps Crashing on IOS 13.3 *2019-12-11, version 3.0.45* Unable to open the app after the latest IOS 13.3 update. ### 3/5 — Finally in a useable state *2019-11-07, version 3.0.43* Recent app update finally adds back the customer list in the view allowing to sort. App still needs work but at least you can use for remote support. ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer works *2026-05-18, version 3.00.66* Invalid XML received… what’s the point of paying all that money for licenses ### 1/5 — Terrible app *2026-05-03, version 3.00.66* Come on N-able, why is it taking so long to get an update to this app that currently doesn’t work with your released version of the server? ### 1/5 — Impossible to use *2025-06-21, version 3.00.66* Un-able to login due to the mfa token field being covered by the login button. ### 1/5 — No SSO login *2025-03-26* Not able to login with sso credentials. ### 1/5 — Nothing but issues *2024-06-06* It’s always something with this app. Issues with logging in, issues staying connected during a session, and now can’t even log in if 2FA is enabled. Like, come on guys. We pay to use Solarwinds. Give us a working mobile app.. ### 1/5 — Impossible to use *2024-05-16* Can’t sign in with sso which makes this app completely unusable ### 1/5 — Terrible!! *2023-10-18* Doesn’t work the vast majority of times you can actually connect, and when you can, the functions don’t work at all. Absolute trash. ### 1/5 — Going away? *2023-07-09* Although the app is pretty bad, I do use it. But their most recent update description is very misleading. Is the app going away? Will they replace it with a good web based version? When I’m remote without my laptop, maybe just an iPad, am I unable to support devices by September? ### 1/5 — Really? *2023-06-16* This app is terrible, and also doesn’t appear to support SSO sign in, despite it throwing an error that I need to sign in with SSO. ### 1/5 — Inexplicably lacks SSO support *2023-04-22* For all the fanfare for adding SSO to N-central, the app lacks any support for it. ## Most praised reviews (10 highest-rated) ### 5/5 — Finally... useful! *2021-05-07* After years of this app not being that great, they finally updated it and it seems to work much better and is actually useful! ### 5/5 — Fixed for iOS 13 *2019-11-15, version 3.0.43* App has been updated for iOS 13 and it works again, thank you! ### 5/5 — Good, but surely need improvements *2015-10-18, version 2.0.1* Nice looking UI and well organized. Unfortunately, only few functions available like Automation policy or AV Scan... Please consider adding all functions from web-version. ### 5/5 — Nice UI *2014-09-01, version 1.0.15* Very intuitive user interface - great when on the road! ### 5/5 — Very nice *2014-09-01, version 1.0.15* Great user interface and tool for the road! ### 5/5 — Works great *2013-08-23, version 1.0.6* Great tool when I'm on the road ### 5/5 — Great app *2013-08-01, version 1.0.6* Very nice user interface, easy to use. ### 5/5 — Great app! *2013-07-30, version 1.0.6* Nice user interface ### 5/5 — That's what I'm talking about! *2011-11-29, version 1.0.0.23* A big thanks goes to the N-Able team for listening to their customers. This update rocks, I'm loving the connectivity on the go and everything is so clear and easy to read! Good job and keep up the great work. ### 5/5 — Fantastic *2011-09-02, version 1.0.0.20* What a great way to stay informed while on the move! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*