# N Family — user reviews

> 5 indexed App Store user reviews of N Family by N Family Holdings ltd.

- Source: https://appshunter.io/ios/app/n-family/id1579683881/reviews
- App overview in markdown: https://appshunter.io/ios/app/n-family/id1579683881.md

## Most critical reviews (5 lowest-rated)

### 1/5 — Help centre is not helpful at all

*2024-01-19, version 161*

I have had an issue with the NFamily app, and trying to fix it doesn’t work. The app takes you to the website which tells you to use the app. It sent me to the chat feature which then said they would reply on Monday, but it was early afternoon on Friday so not open during normal working hours. Pretty frustrating.

### 2/5 — Generally good but messaging needs work

*2024-10-15, version 183*

Overall the app is pretty functional and effective. However it just doesn’t work well as a messaging app. I need to force close the app to actually read an unread message.

### 2/5 — Great when it works

*2024-08-01, version 177*

The app hangs and crashes constantly on my iphone, which is why I’m once again reinstalling.  If it were stable, it would be great. As it is, important messages are often inaccessible and can’t be viewed elsewhere, which is far from ideal.

### 5/5 — Easy to use

*2026-01-12, version 216*

Unsure about the other negative reviews about this app, but had no issues with the app at all. Keeps parents updated and easy to reach the team via the messaging function. You have to ensure you are on the latest iOS and the app updated to keep it running smoothly.

### 5/5 — great app!

*2024-10-16, version 183*

it’s such a great and comprehensive app! very intuitive, we love it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*