# NAB Mobile Banking — user reviews > 633 indexed App Store user reviews of NAB Mobile Banking by National Australia Bank, rated 4.80/5 from 1,048 ratings. - Source: https://appshunter.io/ios/app/nab-mobile-banking/id373434223/reviews - App overview in markdown: https://appshunter.io/ios/app/nab-mobile-banking/id373434223.md - Rating breakdown: 5★ 946 · 4★ 59 · 3★ 12 · 2★ 8 · 1★ 23 ## What do users think of NAB Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient features - 🔒 Secure banking - 💡 Useful app updates **Cons** - 🐛 Bugs and glitches - 🔍 Lacking advanced features - 🕰️ Slow performance - 🔒 Security concerns **Commonly reported bugs** - Frequent app crashes - Login issues - Unreliable quick balance widget - Compatibility problems with new devices **Most requested features** - Dark mode option - Customizable widgets - Improved transaction details - Seamless overseas banking ## Newest reviews (12 of 633) ### 2/5 — Did not credit interest back to my offset *2026-08-19, version 10.7.0* Didn’t credit interest back to offset account ### 4/5 — App *2026-08-17, version 10.5.0* Nice and easy ### 4/5 — New to banking and NAB *2026-08-15, version 10.5.0* Works well and is aesthetically pleasing, however it was challenging to create a bank account :) ### 3/5 — No option to let me be an adult 🤨 *2026-08-13, version 10.5.0* The latest versions of the app want to constantly bug / harass me about regular expenditures. 'Did you know you spent approximately $X.XX on subscriptions in July?' Yes, I did, because I am the adult who subscribed to and provided payment information to the services I subscribe to. Can you please stop insisting on treating everyone like an incompetent fool, and at least give your customers the option to turn this mollycoddling function off 🤷‍♂️ ### 2/5 — Never effing works properly yet you still pay fees? *2026-08-13, version 10.5.0* Oh, that didn’t work, try again later….Oh, that didn’t work, try again later….Oh, that didn’t work, try again later…. Oh, that didn’t work, try again later. EVERY DAY ### 4/5 — Easy to use. *2026-08-07, version 10.5.0* This app makes online banking a breeze ### 3/5 — Horrid Calculator style number entry *2026-07-31, version 10.5.0* Please get rid of the horrible calculator style pop up for entering numbers on payments and return to using the keyboard. It is clumsy and takes multiple taps to exit. At the least make it optional or give it an ‘enter’ key to signal you are done and want to return to the main screen. ### 3/5 — Bad quick balance widget *2026-07-31, version 10.5.0* Have to set up the widget everyday, it resets itself ### 5/5 — Mrs *2026-07-25, version 10.5.0* Great help from staff member ### 3/5 — Horrid Calculator style number entry *2026-07-23, version 10.5.0* Please get rid of the horrible calculator style pop up for entering numbers on payments no return to using the keyboard. It is clumsy and takes multiple taps to exit. At the least make it optional or give it an ‘enter’ key to signal you are done no to return to the main screen. ### 5/5 — Best *2026-07-22, version 10.5.0* Cant be better than this ### 3/5 — Bad widget *2026-07-21, version 10.5.0* Have to set up the widget everyday, it rests itself ## Most critical reviews (10 lowest-rated) ### 1/5 — Account names *2026-08-14, version 10.5.0* Why cant you provide the account name with the bsb and account number so we can share it for safe and secure transfers??? ### 1/5 — Feedback & Query *2026-08-14, version 10.5.0* What happened to the response I was supposed to receive within 60 minutes of the call I made around 10am this morning? NAB system is broken. 1 star is too high. ### 1/5 — Just less accessible *2026-08-09, version 10.5.0* The old way of setting up savings goal for your accounts was far better than this new saving spaces thing that’s been brought in. Too complicated , too many steps . Go back to having normal savings goals linked to what ever account we want that is easy to see because it’s there everytime you look. Just unnecessary . ### 1/5 — App is fine *2026-08-07, version 10.5.0* But ‘login’ is not a verb. Unusable. ### 1/5 — Points not easy to navigate *2026-08-05, version 10.5.0* Why can’t I see my points balance on my statement ### 1/5 — Confusing *2026-07-31, version 10.5.0* Can’t find how to make a payment on my credit card. Only see an option to set up automatic payments. No support, that a useless ai chatbot. Will have to call them I guess ### 1/5 — keeps showing “Something went wrong” error *2026-07-23, version 10.5.0* Instant regret from using spaces feature cannot transfer my money from spaces, keeps showing “Something went wrong” error, now my money is stuck. And no response from chat support. ### 1/5 — Disappointed *2026-07-21, version 10.5.0* Extremely poor customer service and traumatic experience of in person service. Broken truth with false promises. Dammed customer was told nab can’t help. Help yourself. ### 1/5 — Lack of reliable service. *2026-07-14, version 10.3.0* Just when I actually need to find a purchase date on a credit card. I can’t get to the account due some technical issues with the internet banking.🤦‍♂️ Who runs the maintenance…Telstra.😳 ### 1/5 — Extremely Disappointing – Excludes Users on Older iOS Versions *2026-07-10, version 9.187.0* I’m genuinely frustrated with this bank’s app. The latest update completely drops support for older iOS systems, which feels like a careless and unfair decision. Not everyone upgrades their phone every year, and many people rely on older devices that still work perfectly well. Cutting off access to essential banking services because of an operating system version is a terrible customer experience. A bank should prioritize accessibility and reliability, not force customers into buying new hardware just to check their balance or transfer money. This move creates an unnecessary barrier for loyal users and shows a lack of consideration for people who simply want their banking app to work. If the bank wants to modernize, fine — but do it in a way that doesn’t leave existing customers behind. Right now, it feels like they’re pushing people out instead of supporting them. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2026-08-19, version 10.7.0* Awesome ### 5/5 — Great app *2026-08-18, version 10.5.0* The NAB app is very easy to use and makes personal banking a snap. ### 5/5 — Alan hunter *2026-08-17, version 10.5.0* Enjoy the racing ### 5/5 — Dispute Charges on a blocked Card *2026-08-17, version 10.5.0* Friendly and Helpful and Supportive. Dispute will be investigated. ### 5/5 — Internet Banking *2026-08-16, version 10.5.0* Best Bank Ever - NABTASTIC👍🏼 ### 5/5 — service *2026-08-10, version 10.5.0* good ### 5/5 — New acc and pay id *2026-07-31, version 10.5.0* Excited to start using nab after being with commbank for abit one decided to make this change and see how I go with u guys ### 5/5 — I like money *2026-07-29, version 10.5.0* Nab protects my money and finances and uhhhhhhhhh thats basically it but they do stuff and uhhhhh stuff and things like that 8.9/10 ### 5/5 — Silvia Carroll *2026-07-26, version 10.5.0* I have worked as a secretary in town in my 20s then as Secretary of Croydon NAB. I will always be with NAB ### 5/5 — Effective *2026-07-26, version 10.5.0* I through it so much detail information to clients. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*