# NABP — user reviews > 33 indexed App Store user reviews of NABP by NABP, rated 4.50/5 from 657 ratings. - Source: https://appshunter.io/ios/app/nabp/id1269767354/reviews - App overview in markdown: https://appshunter.io/ios/app/nabp/id1269767354.md - Rating breakdown: 5★ 511 · 4★ 61 · 3★ 27 · 2★ 10 · 1★ 48 ## What do users think of NABP? Overall sentiment: negative **Pros** - 🚀 Consolidates multiple state CE requirements into one system - 📱 Helpful for tracking CE credits and deadlines - 🔗 Connected to NABP for automation - 📤 Ability to upload non-ACPE activities - 🔔 Sends notifications for requirement completion - 📋 Provides transcripts showing all CPE credits - 👥 Exceptional customer service (Danna mentioned) - 🎨 Impressive new design **Cons** - 🐛 App frequently crashes and freezes - 🔐 Login functionality broken after recent updates - 🆔 Face ID and Touch ID features not working - 💰 Premium features require $30/year subscription - 📱 Poor iPad and landscape mode support - 🌓 Dark mode compatibility issues (white text on white background) - ⚠️ Inconsistent CE hour calculations across states - 🔄 Doesn't retain user information between sessions - 📅 Doesn't save renewal period dates - ❌ Free version provides minimal functionality - 🔍 Search function cancels previously entered information **Commonly reported bugs** - App freezes on login screen after recent updates - Login credentials not recognized despite password reset - Face ID won't enter password - App randomly closes when tapping - FaceID settings don't enable upon login - 2FA via text message settings not functional - Date range for CPE monitor doesn't support future dates - Internal error messages on login attempts - App crashes on iPhone 6 - White text on white background in dark mode - Verification code sent but app doesn't recognize user - App won't load after update **Most requested features** - Save default date range view per user - Retain renewal period dates and CE requirements - Universal iPad support and landscape mode - Ability to save user information without constant re-entry - Simplified transcript search on website - Include ACPE continuing education programs in app - Universal North America-wide CE tracking system ## Newest reviews (11 of 33) ### 2/5 — Face ID not working/keeps crashing *2024-12-07, version 4.5* Was working fine prior to last update. Great app otherwise. ### 2/5 — Most recent update messed up Face ID, app randomly closes *2024-11-20* Now trying to use the nabp app it will close when I tap anything. Face ID won’t enter my password. App seems very buggy vs before. Used to work really well and now it does not. ### 2/5 — Unable to login after recent updates *2021-06-14, version 2.0.11* I love the app, and it’s a great way to keep up with CE; however, I’ve been unable to login for the last couple of weeks. Other than not working, the app is great. ### 2/5 — Needs a LOT of work *2020-06-28, version 1.6.3* Doesn’t keep your renewal period dates, or how much CE still needed for renewal, doesn’t have universal support for iPads or landscape... this is a bare minimum app, and I can’t understand why it’s so highly rated, given its limitations. ### 2/5 — Not great *2019-09-26, version 1.3.7* I paid for the updated version and have realized that’s its great for tracking hours but it doesn’t say that I “need” any hours for my 2 licenses. And of course I do. Every 2 years...sort of what the app is for and I’m not sure why no one has made sure that it works on their app. Shabby job for paying $30 for it... ### 1/5 — Nice idea, not worth $30 a year... *2019-09-25, version 1.3.6* Requires $30 a year subscription to do anything useful. deleted. ### 1/5 — Joke *2019-09-11, version 1.3.6* $30 to make it even useable? This app is a joke, all of it’s functions should be enabled for anyone with an active pharmacist’s license. ### 1/5 — $30 to make it work *2019-08-17, version 1.3.6* This information should be upfront. ### 2/5 — They don’t tell you what the free version does *2019-07-08, version 1.3.4* I thought this app would be of great help in tracking CE credits and deadlines. What they don’t tell you before downloading the app is that if you don’t upgrade for $29.99, you can’t do anything but see your CE credits. You can’t even use Touch ID to log in. The free app provides nothing beyond what you can see on the NABP website. ### 1/5 — App has never worked well *2019-04-24, version 1.3.0* After an update I am unable to sign on. The app needs improvements. ### 1/5 — Dpharmstar *2019-04-24, version 1.3.0* This app is very poorly designed and ill conceived. Once downloaded, it doesn’t work. To contact nabp, it only gives you an e-mail address. I am so frustrated with this app, and I don’t appreciate the designers wasting mine and my colleagues time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Constantly freezes *2026-01-22, version 6.6* Ever since the most recent update the app freezes on the log in screen. No way to log into the app. ### 1/5 — No longer works *2025-03-15, version 4.9* This app used to be great. Now I cannot log into the app with my username and password…even after changing my password. It sends me a verification code, but the app does not recognize my user and password. ### 1/5 — Can’t log in *2021-07-31, version 2.0.14* Was a great app until last update. Now not accessible. ### 1/5 — Can’t log in *2020-09-27, version 1.7.3* The app keeps telling me there’s an internal error when I try to log in. ### 1/5 — Great idea! *2020-02-02, version 1.5.0* Update: Crashes with iphone 6. Idea needs to be fine tuned like the ability to save information without constant reentry such as your anniversary date by state (for registration). Also, when searching for credits, why should it cancel previously entered information, such as state, profession, live vs home CE, etc. And why is this app not entirely free?! Are pharmacists already not paying their overinflated dues for BPS, NABP, and state boards?! Mandate our state boards and BPS to pitch-in for maintenance, everyone should use it (BPS included) because there is no need to recreate the wheel to fill your already fat pockets with our hard earned money! (The market is saturated, which is the cause for decreased salaries - thanks to NABP and AFPE!) ### 1/5 — White background and white text at login?!? *2019-11-22, version 1.4.0* I have dark mode on my phone so maybe that’s the problem but I cannot see to type in my username and password because it is white on white. The app is unusable if you can’t log in. A shame too because I’ve used and liked in the past. ### 1/5 — Can’t log in *2019-11-02, version 1.3.9* This app is buggy trash. Can’t even see the text when I type my login info, and it won’t log me in. Great idea, terrible execution. I’m reading that it works if you pay though. ### 1/5 — Where’s the CE?? *2019-10-22, version 1.3.9* It’s very sly about CE. The are NO ACPE continuing education programs. What a waste. Downloaded and deleted. No different than the website. ### 1/5 — CPE hours *2019-09-30, version 1.3.7* This app is crediting 75 hr Vs 40 hrs required in one state while registering 0 hr Vs 30 hrs required in another state. So what is the point of e-record and verification of statutory compliance of continuing education? How do you manage CE hrs of those big managers who maintain licenses of upto all 50 states? N.B.: my home state also maintain CE Broker an out sourced firm that that has okeyed my CE hrs. There should one universal North America wide comprehensive system. It’s not hard for organization of highly educated professionals. ### 1/5 — Finally got it together and made a few functions work *2019-09-25, version 1.3.7* It's a joke though that you want to charge for a premium service when your overall reliability is a flat zero. Also, you're not doing any favors to the profession by flooding the market with an excessive number of pharmacy schools and putting everyone's jobs in jeopardy. ## Most praised reviews (10 highest-rated) ### 5/5 — Danna is an exceptional customer service representative *2020-05-26, version 1.6.3* This app is extremely helpful to track CE. The apple App Store is not very friendly with purchasing the Cpe plus addition and I needed assistance to activate it on my phone with being charged again. Danna was extremely friendly and constantly kept in contact until the issue was resolved. Because of this experience I would 100% recommend purchasing the cpe plus ### 5/5 — All you need! *2019-08-20, version 1.3.6* Finally an app that can consolidate multiple state requirements into one system. Because it is connected to NABP, automation is what you expect. Now we need the state boards to catch up and use this as the source verification. ### 5/5 — Notifications *2019-08-02, version 1.3.6* The App and NABP website shows I have met my ACPE requirement. But, I still get notifications that my license is up for renewal in less than 90-day and have NOT met the requirements??? ### 5/5 — Made my life easy *2019-06-29, version 1.3.3* Great app for tracking all my Cpe activities of different state licenses in one place. I can upload my Non-Acpe activities and reassign the courses. This app sends notifications when my requirements are completed or if I have to complete them, so I don't have to calculate them manually. They even have transcripts which shows all my cpe credits. Kudos!! 👍🏻✌🏼 ### 5/5 — Thumbs up! *2019-04-28, version 1.3.0* Impressive new design and the website is also amazing except that the transcript search on the web needs simplicity. ### 5/5 — Very useful for Pharmacists *2018-04-09, version 1.1.6* So eagerly waiting for this app :) ### 4/5 — Date Range Display Improvement *2021-12-12, version 2.0.19* Would you be able to give each user the ability to save a default date range view, so that we would not have to change the date parameters every time we login? It could be specific to each users renewal time, and allow for a more efficient experience. Thanks for the consideration! ### 3/5 — Broken features *2024-05-14, version 4.1.1* Settings to enable FaceID upon login does not work. Settings to enable 2FA via text message does not work. Date range for CPE monitor does not support future dates in custom range to align with registration period. App periodically crashes. ### 3/5 — Will not load app after update *2020-02-07, version 1.5.1* I love having this app. Today I downloaded an update and have discovered it will not come up anymore. It tries to load when I press the app but then suddenly just disappears. I have an iPhone 6. Thank you ### 3/5 — Touch ID cannot be enabled *2019-07-18, version 1.3.5* I try to turn on the touch ID, but the bar won't swipe right for it to be enabled. Not sure if that's a premium feature or if there's a glitch in the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*