# NAFCU Digital Banking — user reviews

> 24 indexed App Store user reviews of NAFCU Digital Banking by NORTHLAND AREA FEDERAL CREDIT UNION, rated 4.80/5 from 2,204 ratings.

- Source: https://appshunter.io/ios/app/nafcu-digital-banking/id899157095/reviews
- App overview in markdown: https://appshunter.io/ios/app/nafcu-digital-banking/id899157095.md
- Rating breakdown: 5★ 1,889 · 4★ 244 · 3★ 52 · 2★ 6 · 1★ 13

## What do users think of NAFCU Digital Banking?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Convenient features
- 🔒 Secure login options
- 💡 Helpful for saving goals

**Cons**

- 🐛 Frequent crashes
- ⚠️ Unreliable performance
- 🔍 Limited functionality

**Commonly reported bugs**

- App won't load or open
- Geolocation blocking access
- Compatibility issues with updates

**Most requested features**

- Check cashing options
- Ability to make custom loan payments
- Improved Quicken integration

## Newest reviews (4 of 24)

### 5/5 — Works for me!

*2022-11-13, version 5.1.1*

I only use it for checking my balance and moving money between checking and saving, and it’s perfect! The new update look is nice as well.

### 5/5 — New App

*2022-11-08, version 5.1.1*

The new upgrade is excellent!!

### 4/5 — No good app

*2022-10-14, version 5.1.1*

There was a few problems with the old app but at least it worked  this one is horrible cant even log on anymore!!

### 4/5 — So far, it's better than the previous

*2014-10-06, version 3.6.1*

But...we need to be able to select a timeframe for our transactions. Showing the last few transactions isn't very informative.

## Most critical reviews (10 lowest-rated)

### 1/5 — USELESS CLOUDFLARE GEOLOCKING MEANS NO ACCESS!

*2022-12-22, version 5.1.1*

Well, another update means total access shutoff.
App and Online Banking on the internet is now blocked for anybody outside the USA. 
Great xenophobic, provincial attitude I’ve come to realize exists from those in the Northeast Michigan Region. How ironic what once was “WURTSMITH” Area FCU blocks access to customers that have been with them since 1979 just because they travel or reside outside the USA. Can’t access anything from outside the USA and now any linked third party apps require verification of the “NORTHLAND” FCU every time you open them to update balances. I shudder to think how they Foxtrot-Unioned the Quicken interface.
Notified them immediately and they’ve jerked me off since. On the CLOUDFLARE site it tells you (the provider) how to fix this. Why don’t you do it?

### 1/5 — App will not work with Quicken

*2022-10-14, version 5.1.1*

Every since the mobile and desktop version have been updated, Quicken no longer works. There is a connection problem. It really worked great with Quicken before, now it is useless. Quicken says it is the credit unions fault.

### 1/5 — New version not active yet

*2022-10-12, version 5.1.1*

So why release an app that’s not active???

### 1/5 — App won’t open

*2022-10-12, version 5.1.1*

Since the new update my app won’t even let me open it

### 1/5 — Basic

*2021-08-19, version 4.32.141*

If you want to do banking with this app, then you will be disappointed. This app is very limited unlike my wife and kids credit union

### 2/5 — Subpar compared to other financial institution apps!

*2025-07-10, version 5.2.0*

I have a difficult time getting the app to work at times. Today, for example, it won’t even load. Checked to see if there was an update—NOPE!! I NEED this app for business and I don’t live near the credit union branch. I wish I could change credit unions, but I am limited as is this app!!

### 3/5 — App

*2023-03-21, version 5.1.2*

Liked the old app much better

### 4/5 — Easy to use!

*2026-03-15, version 5.2.0*

I really appreciate the ease of use of this app!

### 4/5 — Needs check cashing options

*2025-12-12, version 5.2.0*

Good app, but would be nice to have the option to cash checks

### 4/5 — Love app but there could be improvements

*2024-05-11, version 5.2.0*

I love the ease. I love that it’s all on my time. I love that it has a widget for my phone so I can see my account balance on my Home Screen. I love I can transfer between accounts without using that stupid automatic call system Cora I think they call it. I love everything except I wish that I could make a loan payment in addition to the auto payment that’s with drawn I’d love to be able to pay something off or make a partial payment to lessen the next payment of possible cause other wise I tend to forget what the money is for and spend it cause I’m a terribly forgetful person. But to me it’s the only flaw.

## Most praised reviews (10 highest-rated)

### 5/5 — Good app

*2025-10-22, version 5.2.0*

I use this app almost everyday, it’s very helpful at keeping me in check especially when I’m saving for a certain goal.

### 5/5 — Shockingly good app!

*2025-06-05, version 5.2.0*

The face is very easy to use, and I was able to link an external account with a matter of seconds, not minutes and jumping through hoops. Thank you very much for a great app!!!

### 5/5 — Great banking app

*2025-02-22, version 5.2.0*

I like how easy to use this app is for all my banking needs. Log in is easy with the Face ID feature.  The app provides access to all my accounts and  has the functionality to do all the banking needs I require.  Great app.

### 5/5 — Good times

*2024-08-01, version 5.2.0*

A great credit union

### 5/5 — Took awhile

*2023-08-02, version 5.2.0*

It took several months to start using the app. I have always enjoyed working with the customer service staff. They have been wonderful. Many things I needed to do with them can be done on the app in my time, not just business hours. That is what makes the app work for me.

### 5/5 — New to Northland

*2023-04-18, version 5.1.2*

Love the bank and love all the people

### 5/5 — Morgage portion on app

*2023-03-31, version 5.1.2*

A person should be allowed to make the dollar amount to what amount that person wants not a exact amount or a going to premium amount. A fill in the dollar amount.

### 5/5 — A good place to keep my tiny bit of money

*2023-03-27, version 5.1.2*

This is a awesome credit union though i dont have much money they are still great people and the branch i visit is very awesome because there i am known by name not a number which has won me over :-) thank you nfcu

### 5/5 — Great App

*2023-01-20, version 5.1.2*

This new digital platform is great, not just for members, but for those of us who have several company accounts to manage as well. I can easily navigate to my personal banking too.

### 5/5 — Good format change

*2022-11-26, version 5.1.1*

I’m pleased with the updated  mobile app. I’m able to do services that were not available on previous format, ex:purchase CD’s, deposit checks. It makes traveling a lot easier with these updates.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
