# Nagad — user reviews > 255 indexed App Store user reviews of Nagad by Bangladesh Post Office, rated 3.50/5 from 1,935 ratings. - Source: https://appshunter.io/ios/app/nagad/id1471844924/reviews - App overview in markdown: https://appshunter.io/ios/app/nagad/id1471844924.md - Rating breakdown: 5★ 996 · 4★ 142 · 3★ 132 · 2★ 98 · 1★ 567 ## What do users think of Nagad? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast transactions - 💡 Innovative features - 🔒 Secure platform **Cons** - 🐛 Frequent app crashes - ⚠️ Unreliable service - 🤖 Poor customer support - 💸 High transaction fees **Commonly reported bugs** - Login issues with OTP not received - Transaction failures and balance discrepancies - Compatibility problems with iOS 16 updates - Inability to cash out or transfer funds **Most requested features** - Add money from credit/debit cards - Improve transaction history visibility - Introduce bill payment options - Enable virtual card feature ## Newest reviews (11 of 255) ### 2/5 — No update no entry *2026-06-06, version 1.0.1063(10106311)* You can’t log in when you need it urgent. It require to update ### 2/5 — Islamic *2026-04-06, version 1.0.1059 (10105923)* Where is Nagad Islamic? Can’t seem to find the setting anymore. ### 3/5 — Send Money Paid *2026-03-30, version 1.0.1059 (10105923)* At least nagad need to upgrade 5 priyo numbers ### 3/5 — Can't Copy Transaction ID.... just add copy transaction id functionality..... Its not friendly.... *2026-02-27, version 1.0.1059 (10105923)* Very bad friendly through no copy functionality on transaction id like bkash... ### 3/5 — Experience *2026-02-13, version 1.0.1054 (10105425)* Android a jemon smooth vabe chole iOS a temon smooth nah ### 1/5 — Trash app *2025-12-13, version 1.0.1054 (10105425)* Trash app, otp pathaite 10 min lagay, otp put korar time diye rakhce 1 min xd ### 1/5 — a sa du l *2025-12-01, version 1.0.1043 (10104303)* asadul ### 1/5 — Absolutely rubbish *2025-11-27, version 1.0.1043 (10104303)* Such a junk head type of apps . ### 1/5 — Scam *2025-11-24, version 1.0.1043 (10104303)* Dont install ### 1/5 — So bad service *2025-11-18, version 1.0.1043 (10104303)* Not Recommend. ### 1/5 — Worst app service *2025-11-15, version 1.0.1043 (10104303)* Worst ## Most critical reviews (10 lowest-rated) ### 1/5 — WORSE MFS SERVICE!! *2026-07-05, version 10106608* Not just the APP but the entire Nagad MFS is the worst I have ever seen. I do not recommend it. Thank me later. PS: Never, I repeat NEVER use the Card to Nagad service. ### 1/5 — a very confusing app/service *2026-06-20, version 10106504* My account got restricted, and i failed to recover it. The steps are ambiguous. Do not use nagad. ### 1/5 — Worst app ever *2026-06-08, version 1.0.1063(10106311)* The UI is gleachy . Sever always down . Can not recharge or Cash-out most of the time . ### 1/5 — Worst customer service *2026-05-19, version 1.0.1061(10106120)* Their customer service is trash !! ### 1/5 — Scam *2026-05-18, version 1.0.1061(10106120)* This company is a scam ### 1/5 — Ban this from the App Store *2026-05-17, version 1.0.1061(10106120)* After signing up successfully the app gets stuck on an “Error please submit your KYC” I resubmitted everything 4 times already. And this abysmal app still won’t let me do anything. Literally the worst fintech app in existence. ### 1/5 — Needs a lot of optimization and bug fixes. *2026-05-16, version 1.0.1061(10106120)* This app apparently makes my phone lag, and I’m using an iPhone 16e, so please optimize this app for iOS 26 and try to release more frequent app updates. ### 1/5 — One of the worst MFS operators of Bangladesh *2026-04-20, version 1.0.1059 (10105923)* Don't use nagad, specially " Add money from card/ bank " . Coz The money will be deducted from your bank account and won't be added in your account. And if you call the helpline regarding it, they will make you wait for 40mins-1 hour until you give up . Also, even if they answer the call, you are not gett your money back ever . ### 1/5 — Customar support is very bad *2026-03-26, version 1.0.1059 (10105923)* Customar support is very bad, and all their behavihor is not good ### 1/5 — Poor service *2026-03-19, version 1.0.1059 (10105923)* In consecutive two days I couldn’t pay using this App ## Most praised reviews (10 highest-rated) ### 5/5 — Has *2026-08-07, version 10106810* Gbbb ### 5/5 — নগত *2026-08-02, version 10106810* নগত ### 5/5 — Best *2026-07-15, version 10106608* Best app I like it ### 5/5 — ❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹 *2026-06-24, version 10106504* ❤️‍🩹 ### 5/5 — Good *2026-06-19, version 10106504* Good user experience ### 5/5 — Nagot *2026-06-05, version 1.0.1063(10106311)* 45 ### 5/5 — my *2026-05-09, version 1.0.1059 (10105923)* nogot ### 5/5 — sadhin *2026-02-25, version 1.0.1054 (10105425)* sadhin ### 5/5 — Terrible app *2026-02-20* Not smooth and has a lot of issues, this app needs a lot of work. ### 5/5 — MD SAIFUL *2025-11-14, version 1.0.1043 (10104303)* MD SAIFUL --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*