# Nagarik App > Digital platform for accessing Nepali government services online. (iPhone/iPad app by NITC, Government of Nepal.) - Source: https://appshunter.io/ios/app/nagarik-app/id1493013430 (this page in markdown: same URL + `.md`) - Developer: [NITC, Government of Nepal](https://appshunter.io/developer/1413700298) - Category: Utilities - Price: Free - Rating: 2.90/5 from 287 App Store ratings · 168 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 105 MB - Languages: American English - Released: 2020-01-08 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nagarik-app/id1493013430/reviews.md ## What is Nagarik App? Nagarik App (translation: Citizen App) is a mobile application launched by the Government of Nepal to provide government-related services in a single online platform. The app was developed to facilitate an easier, systematic, and simplified delivery of government services to Nepali citizens digitally. The app was launched to play a pivotal role in revolutionizing the way citizens interact with the government. It offers a wide spectrum of government services through a single unified platform, minimizing the need for citizens to navigate multiple channels or physical offices for their diverse needs of government services. The services are added gradually according to the needs and services required. The government aims to reduce the physical queues and the need to be physically present to get services from the different government offices and promote digital transactions. One can get services online round-the-clock even during holidays. As of now, 25 services are included in the app, ranging from Police Clearance Report to Voters Card. ## Key features - Unified government service platform - Digital delivery of services - Reduced physical queues - Round-the-clock access - Police clearance reports - Voter card services ## What do users think of Nagarik App? Overall sentiment: negative **Pros** - 🚀 One-stop shop for government services - 👍 Convenient for accessing documents - 💡 Potential to integrate more features **Cons** - 🐛 Frequent crashes and bugs - 🔒 Concerns about data privacy - 👎 Unreliable and inconsistent performance - 🤔 Limited functionality for users abroad **Commonly reported bugs** - Unable to verify documents - Registration process issues - Compatibility problems on older devices - Frequent server errors **Most requested features** - Add email/alternate login options - Integrate national ID card - Expand to include vehicle tax and other services - Improve user interface and user experience ## Recent user reviews (10 of 168) All indexed reviews: https://appshunter.io/ios/app/nagarik-app/id1493013430/reviews.md ### 3/5 — Screenshot Issue *2026-07-25* Just wanted to know why cant i screenshot in nagarik app. ### 2/5 — Worst *2026-07-22* Manxi ko photo khe dekhako xaina k ho yesto pani hunxa ani nin number halay pani something wrong banxa 😔unsatisfying app ### 1/5 — Unreliable app *2026-06-23* I have linked several important documents to Nagarik App, including my Driving License, National ID, and PAN Card. However, these documents frequently appear blank or fail to load properly. Important details such as the photo, document number, and other information are often missing. This is a serious issue because many users, including me, rely on the app as a digital document wallet and do not always carry physical copies. When the documents fail to load, it can create unnecessary problems during traffic checks, identity verification, or when official documents need to be shown quickly. Please improve the reliability of document synchronization and ensure that all linked documents are consistently available and display complete information at all times. ### 2/5 — License photo problem *2026-06-16* License ko aadi matra photo dekhauxa purai loading hudaina . License photo is not showing clearly . Only half image is loading and written letters are freezing. ### 5/5 — App update issue *2026-06-10* I have already submitted all the documents before updating app and it again needs to submit all the documents after app update. Why?? Please fix this issues. ### 1/5 — Not a good app *2026-06-07* Once you log out or uninstall it due to some issues, you can’t log back in. Document details keeps on disappearing in iOS and not recommended until government decides to update and fix all the bugs and glitches. Not recommended as of June 2026z ### 3/5 — the best app for nepal government thankyou nepal sarkar *2026-06-02* gshdhdhahsh ### 3/5 — Nagrita issue *2026-05-30* Nagritaa ma problem aauxha savai document show hunxhaa only nagritaa so i give only 3 star ### 5/5 — User Friendly *2026-05-28, version 2.0.104* Ramro chha tara ajai sudhar garnu parchha. Through Nagarik App bata Online health Insurance Apply garnu milne ni bayae hunthyo jasto lagchha. ### 5/5 — Useful App for nepali *2026-05-21, version 2.0.100* Very helpful no need to carry any documents ❤️ ## Frequently asked questions about Nagarik App ### What is the Nagarik App? The Nagarik App is a mobile application developed by the Government of Nepal to provide various government-related services through a single online platform. Its goal is to simplify and digitize the delivery of these services to Nepali citizens, reducing the need for physical visits to government offices. ### What kind of services does the Nagarik App offer? The app offers a spectrum of government services, with 25 services currently included. Examples range from obtaining a Police Clearance Report to accessing Voter Card services. More services are being added gradually based on citizen needs. ### Is the Nagarik App free to use? Yes, the Nagarik App is a free application. There are no charges for downloading or using the services provided through the app. The government aims to make these services accessible to all citizens digitally. ### Can I access services anytime with the Nagarik App? Yes, one of the key benefits of the Nagarik App is its round-the-clock availability. Citizens can access government services online at any time, even during holidays, eliminating the constraints of traditional office hours. ### What are the main benefits of using the Nagarik App? The app aims to revolutionize citizen-government interaction by providing a simplified and systematic digital platform. Key benefits include reducing physical queues, minimizing the need for in-person visits to government offices, and enabling convenient access to services anytime, anywhere. ## Version history (last 5 releases) ### 2.0.111 — 2026-08-20 We're continuously working to enhance your experience with NagarikApp. Keep your app updated to enjoy the latest features, improvements, and a smoother experience. In this release: Improved app performance and overall stability Enhanced accessibility options for visually impaired citizens ### 2.0.110 — 2026-07-07 We're continuously working to enhance your experience with NagarikApp. Keep your app updated to enjoy the latest features, improvements, and a smoother experience. In this release: Improved app performance and overall stability Added Pension Management Office services Added Consular Verification service for the verification of Police Clerance Certificate Added Blood Information Portal Added Education services to link transcripts from participating Nepali universities Minor UI improvements and bug fixes ### 2.0.108 — 2026-06-02 We’re continuously working to enhance your experience on NagarikApp. Make sure to keep your app updated to enjoy the latest features and improvements. What’s New Added Nepali text input support in related forms Enhanced NEC and SSF service screens with improved layout and usability Performance optimizations and app size reductions Minor UI fixes, bug fixes, and stability improvements ### 2.0.106 — 2026-06-01 We’re continuously working to enhance your experience on NagarikApp. Make sure to keep your app updated to enjoy the latest features and improvements. What’s New Performance enhancements for a smoother experience Minor bug fixes and stability improvements ### 2.0.104 — 2026-05-27 We’re continuously working to enhance your experience on NagarikApp. Make sure to keep your app updated to enjoy the latest features and improvements. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*