# Nama Water — Nama Water Services Portal

> Utility app for managing Nama Water accounts, bills, and services. (iPhone/iPad app by Diam.)

- Source: https://appshunter.io/ios/app/nama-water/id1504898635 (this page in markdown: same URL + `.md`)
- Developer: [Diam](https://appshunter.io/developer/1504898634)
- Category: Utilities
- Price: Free
- Rating: 2.10/5 from 32 App Store ratings · 27 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 82 MB
- Languages: American English
- Released: 2020-06-22
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nama-water/id1504898635/reviews.md

## What is Nama Water?

A group of e-services for Nama Water Services customers for managing water accounts and bills issued by Nama Water Services

* Public services:
- Bills Search.
- View monthly dues.
- Online payment of bills.
* Register in the Nama Water Services portal  :
- Add one or more water accounts.
- Sort accounts into groups to facilitate follow-up.
- Upload self- meter readings for bill processes
- Online payment of the bill.
- Account statement and payments record.
- Report water leakage
- Water Services, Complains & Reports.
* New services:
- Wastewater Services, Complains & Reports.

## Key features

- Bill search and viewing
- Online bill payment
- Meter reading submission
- Account management
- Leak and wastewater reporting

## Recent user reviews (10 of 27)

All indexed reviews: https://appshunter.io/ios/app/nama-water/id1504898635/reviews.md

### 1/5 — Update is mandatory

*2026-08-21*

There's so many applications out there that doesn't require mandatory update, but those from Oman are really bad. They just have to make sure that you update because you know you never come back to this place unless you need to pay something. I hate this.

### 1/5 — تطبيق سيئ

*2026-08-06*

لما بدأت (حيا) في تصميم ونشر هذا التطبيق كان تطبيقا متقدما على كثير من التطبيقات الحكومية وعلى خدمات الكهرباء. ولما دمجت مع شركة نماء تقدمت خدمات الكهرباء وتخلفت خدمات الماء ورجعت للوراء سنوات! ولا أدري ما وظيفة تقنية المعلومات بالشركة والمطورون إن لم يقوموا بفحص هذا التطبيق ومعالجة مشاكله وتصميمه السيئ؟! أنا شخص محب وملم ومتابع ولكن يستفزني كثيرا هذا التطبيق ولا يرقى أن يكون بإسم عُمان. وعدمه أفضل من وجوده!

### 1/5 — What Robot Pays Water Bills?

*2026-07-01*

Seriously, what kind of pointless decision is this to add a “Verify you’re not a robot” step in an app just to pay a water bill?
What robot is out there trying to pay water bills? This only makes things harder and more frustrating for real users.
The app already had a poor user experience, and now you’ve somehow made it even worse.
Instead of adding unnecessary steps, focus on improving the speed, simplicity, and overall functionality of the app.

### 1/5 — بطيء جدا

*2026-06-07*

بطيء بشكل لا يتصور ولا يليق بشركة بهذا الحجم. المطورون العمانيون بالمئات، افتحوا المجال لهم فقط.

### 1/5 — Doesn’t authenticate my user

*2026-02-06, version 13.6.0*

I am not able to access the app. It gives me no internet error

### 1/5 — Worst App

*2026-01-26, version 13.6.0*

By using this app can’t able to recharge our water prepaid. Now we are supplying water by tankers. Really unhappy with this app

### 1/5 — Worst company

*2026-01-06, version 13.6.0*

Wish I could give it zero stars. Nama doesn’t collect data or feedback in any way, and I can’t make a payment—nothing works properly in this app. There’s no point in having it if the basic functions don’t work. The service and support have been the worst.

### 1/5 — Unable to create account :-(

*2025-11-22, version 13.2.0*

This App sends OTP to altogether a different mobile number, even when the ROP  App shows my correct mobile number. Very difficult to track the prepaid balance without this App login.

### 1/5 — Not Responsive

*2025-09-11*

For almost a week trying to register but the OTP is not working/coming

### 1/5 — Poor application

*2025-07-28, version 12.5.0*

Worst experience

## Frequently asked questions about Nama Water

### What can I do with Nama Water?

Nama Water allows you to search for and view your monthly water bills, make online payments, upload self-meter readings, and report water leaks or wastewater issues. You can also manage multiple water accounts and view your payment history.

### Is Nama Water free to use?

Yes, Nama Water is available for free download and use. There are no charges associated with using its core features for managing your water services.

### What devices does Nama Water support?

Nama Water is available for iPhone, iPad, and iPod devices. It is designed to function across these Apple platforms.

### How often is Nama Water updated?

The latest version of Nama Water is 13.7.0, and it was last updated on February 16, 2026. This indicates a history of regular updates to improve functionality and add new services.

### What is the user rating for Nama Water?

Nama Water has a user rating of 2.3 stars based on 27 ratings. This suggests that while the app offers useful features, there may be areas for improvement based on user feedback.

### Can I report wastewater issues with Nama Water?

Yes, Nama Water includes services for wastewater, allowing you to submit complaints and reports related to wastewater services. This is part of the app's comprehensive utility management features.

### Does Nama Water have ads?

No, Nama Water does not contain advertisements. The app is designed to provide a seamless user experience without interruptions from ads.

### What age rating does Nama Water have?

Nama Water has an age rating of 4+, meaning it is suitable for users aged 4 and above. This indicates that the content and functionality are appropriate for a wide audience.

## Version history (last 5 releases)

### 14.5.0 — 2026-08-19

* Prevented duplicate case creation in CCB & eService.
* Enhanced Current Meter Reading and Reading Date.
* Added validation for open Ownership & Tariff Change cases.
* Corrected Arabic terminology.
* Fixed MyAccount payment and top-up issues.
* Improved performance and resolved reported bugs.

### 14.4.0 — 2026-08-11

-Google Maps cybersecurity enhancements.
-Resolved Payment Plan Request bugs.
-Fixed Top-Up bugs on the Dashboard.
-General bug fixes and performance improvements.

### 14.3.0 — 2026-07-28

1. Enhanced Additional Connection with Prepaid & Postpaid selection.
2. Improved New Connection UI and removed Building Permit No. & Building Area fields.
3. Updated Advance Credit Phase 2 (tax invoice & error messages).
4. Enabled Prepaid Complaint Request.
5. Updated Outstanding Amount popup English and Arabic.
6. Removed Tenant option from Single Service Change Request.

### 14.2.0 — 2026-07-18

- Advance Credit visibility for Prepaid customers on the Top Up page. 
- Enhanced the Top Up invoice to -include Advance Credit details after successful payment. 
- Resolved minor issues and improved overall application performance and stability.

### 14.1.0 — 2026-06-30

-Cybersecurity enhancements and CAPTCHA improvements
-New Prepaid Additional Connection feature
-Change Tariff and ROP integration enhancements
-Payment support for Zero/Negative Balance accounts
-AQ & CSR dashboard improvements
-Bug fixes, performance, and stability enhancements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*