# Nama Water — user reviews > 27 indexed App Store user reviews of Nama Water by Diam, rated 2.10/5 from 32 ratings. - Source: https://appshunter.io/ios/app/nama-water/id1504898635/reviews - App overview in markdown: https://appshunter.io/ios/app/nama-water/id1504898635.md - Rating breakdown: 5★ 8 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 22 ## Newest reviews (16 of 27) ### 1/5 — Worst App *2025-06-10, version 11.16.0* Worst App - after the recent Update not able to login ### 1/5 — Do not update *2025-05-10, version 11.4.0* Not able to login after the update ### 1/5 — لا يعمل *2025-05-10* البرنامج بعد التحديث الاخير لا يعمل!! ### 1/5 — Pathetic App *2025-05-08, version 11.0* Not showing dash board after latest update, not able to top my prepaid meter account ### 1/5 — Worst Service ever *2025-03-20, version 10.5* App is Ok. But the Respond and solutions from Nama water Is pathetic ### 1/5 — برمجة سيئة جداً *2025-03-03* البرنامج بطيء جداً ومليء بالأخطاء التقنية. يحتاج تحديث وإصلاح الbugs الكثيرة وتغيير من هيكلية برمجة ال App ليصبح أسرع وقابل للعمل. ### 1/5 — Nama water app *2024-12-23* SMRs. Date on bill of reading by Nama 30 or 31 Condition for SMR to be accepted 28to 30 days. Readings are only accepted between 5th to 25th. So its not possible to load SMRs as will not accept on 28th of the month. It makes no sense. Last bill Nov readings although written as regular was for sure an estimate. I checked my meters. Please correct the period that SMRs will be accepted if NAMA really wants customers to load actual readings and avoid estimates ### 1/5 — دفعت الرسوم والماء مازال مقطوع *2024-08-07* دفعت الرسوم الي علي بعد قطعكم للخدمة ماشاء الله سريعين في قطع الخدمة بس صارلي اسبوع من قدمت طلب ارجاع الخدمة وما رجعت ، اريد افهم ليش ؟ اول بإتصال سريعين تجيوا !!!!! ### 1/5 — برنامج صعب تتعامل معه *2024-04-03* البرنامج صعب ..وبطيئ..وكل يومين فيه تحديث..طبعا ان حاولت تقدم طلب..يمكن ياخذ يوم كامل لحد ما تتحمل الملفات ### 1/5 — Nama water app *2023-07-06* I was using Diame application successfully for years. Some how it was switched to nama. I only used successfully in May. Everything went wrong with application. I added my smrs for 3 meters as an owner to get bills. I got a massage to wait for verification. I opened yet and all my data has disappeared. All my accounts have been deleted. Give me instructions what to do. I do not understand Group etc. I wanted to add my accounts again I get an error massage. Call center nowadays doesnot help much. I will appreciate an email to explain why the application does not function at all and also which if your website works. I never pay bills without checking my meter readings. I had issues before as I used to get inflated bills due to wrong readings. ### 1/5 — App ediam *2022-02-17, version 2.0* It was working however now stuck at request of update. Nothing happens. I want to brows my bill before paying. So no bill no payments. Website: I could not find anymore and down load the invoice PDF for browsing. My app: no PDF invoice of last Invoice. I got it from OIFC. Of course late. No issues last year but very unsatisfied this year. I had just checked yesterday, the website and my app. Very strange in January I got an automatic remark when I asked for bill and yesterday same remarks, although the bill was sent to OIFC which I received and with their website as supposed to be latest. I suppose for bill upto 16/2 I have to wait till after 12 March and from OIFC, unless the website and application is corrected Today no invoices show up 1&2 from website 3&4 on app today's request for instant bill Last on app last PDF of invoice recorded. January request no records, yesterday's no record and today. Please recommend, are customers again have to wait when bills are ready inOIFC. Website and app is down now for invoices. Nothing wrong with my meters. I am using less because of my self control and being cool not much water required for plants: I cannot paste the copied photos that I took to demonstrate from website and my mobile app ### 1/5 — البرنامج لا يعمل *2021-05-07* أحاول تقديم طلب توصيل عداد مؤقت ، بعد تسجيل الدخول البرنامج يظهر صفحه بيضاء عن دخول خانة تقديم طلب ### 1/5 — ما ينفع *2021-02-22* التطبيق فاشل ع اخر .. ايميلات ما توصل لشخص يوم ناسي رقم السري .. شو بيكون التطبيق ### 1/5 — Mickey mouse app *2021-02-11, version 1.8* Took very long time for OTP, once verified the app freezes in a white page, if app is restarted it goes to the verification process and freezes again and so on........ ### 1/5 — Not working *2020-10-31, version 1.2* Waiting for the otp for long time ### 1/5 — Worst and irresponsible support *2020-10-21* This is worst and irresponsible company I find oman. Wrong billing, wrong meter reading, very bad support. Never responds to support emails or complaints. Horrible!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Update is mandatory *2026-08-21* There's so many applications out there that doesn't require mandatory update, but those from Oman are really bad. They just have to make sure that you update because you know you never come back to this place unless you need to pay something. I hate this. ### 1/5 — تطبيق سيئ *2026-08-06* لما بدأت (حيا) في تصميم ونشر هذا التطبيق كان تطبيقا متقدما على كثير من التطبيقات الحكومية وعلى خدمات الكهرباء. ولما دمجت مع شركة نماء تقدمت خدمات الكهرباء وتخلفت خدمات الماء ورجعت للوراء سنوات! ولا أدري ما وظيفة تقنية المعلومات بالشركة والمطورون إن لم يقوموا بفحص هذا التطبيق ومعالجة مشاكله وتصميمه السيئ؟! أنا شخص محب وملم ومتابع ولكن يستفزني كثيرا هذا التطبيق ولا يرقى أن يكون بإسم عُمان. وعدمه أفضل من وجوده! ### 1/5 — What Robot Pays Water Bills? *2026-07-01* Seriously, what kind of pointless decision is this to add a “Verify you’re not a robot” step in an app just to pay a water bill? What robot is out there trying to pay water bills? This only makes things harder and more frustrating for real users. The app already had a poor user experience, and now you’ve somehow made it even worse. Instead of adding unnecessary steps, focus on improving the speed, simplicity, and overall functionality of the app. ### 1/5 — بطيء جدا *2026-06-07* بطيء بشكل لا يتصور ولا يليق بشركة بهذا الحجم. المطورون العمانيون بالمئات، افتحوا المجال لهم فقط. ### 1/5 — Doesn’t authenticate my user *2026-02-06, version 13.6.0* I am not able to access the app. It gives me no internet error ### 1/5 — Worst App *2026-01-26, version 13.6.0* By using this app can’t able to recharge our water prepaid. Now we are supplying water by tankers. Really unhappy with this app ### 1/5 — Worst company *2026-01-06, version 13.6.0* Wish I could give it zero stars. Nama doesn’t collect data or feedback in any way, and I can’t make a payment—nothing works properly in this app. There’s no point in having it if the basic functions don’t work. The service and support have been the worst. ### 1/5 — Unable to create account :-( *2025-11-22, version 13.2.0* This App sends OTP to altogether a different mobile number, even when the ROP App shows my correct mobile number. Very difficult to track the prepaid balance without this App login. ### 1/5 — Not Responsive *2025-09-11* For almost a week trying to register but the OTP is not working/coming ### 1/5 — Poor application *2025-07-28, version 12.5.0* Worst experience ## Most praised reviews (1 highest-rated) ### 2/5 — لا يعمل *2025-05-13* البرنامج بعد عمل بصمة الوجة لا يعمل حذفته ورجعته ولم يعمل --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*