# Namma Yatri - Ride Booking App — user reviews > 43 indexed App Store user reviews of Namma Yatri by MOVING TECH INNOVATIONS PRIVATE LIMITED, rated 4.90/5 from 2,498 ratings. - Source: https://appshunter.io/ios/app/namma-yatri-ride-booking-app/id1637429831/reviews - App overview in markdown: https://appshunter.io/ios/app/namma-yatri-ride-booking-app/id1637429831.md - Rating breakdown: 5★ 2,355 · 4★ 105 · 3★ 15 · 2★ 6 · 1★ 17 ## What do users think of Namma Yatri? Overall sentiment: neutral **Pros** - 🚀 Prompt service - 👍 Better than Uber or Ola - 💰 Reasonable rates - 🚖 Faster ride pickup - 🚗 Better cabs **Cons** - 💰 Charges more than Uber and Ola - 🐛 OTP via WhatsApp fails for US numbers - 💰 Over charging customers **Commonly reported bugs** - No OTP is sent and gets error **Most requested features** - Limit app notifications - Support US phone number verification via WhatsApp ## Newest reviews (10 of 43) ### 4/5 — Great service, glitchy app! *2026-06-05* I wish I could rate this higher. It's a great service. I love it and use it every day! Prices are significantly lower than the competition, and I feel they are genuinely customer friendly without price gouging, surge pricing or cancellations that are rampant in other apps. HOWEVER! The big caveat is their glitchy app. While it has improved in some aspects in recent updates (location tracking is now better), the app has an infuriating tendency to match you with a driver BUT THEN NOT SHOW IT! This creates a frustrating experience each time where I'm left waiting and frustrated that I've not found the ride. Then I end up picking up a ride on another platform, and I get a call from a driver who says he's been waiting for me for some time, but which I cannot see on the app. I then have to restart the app to be able to cancel the ride, leaving both me and the driver extremely frustrated. **Developer response:** Hi Venu, thank you for your continued support and for sharing your detailed feedback. We're glad you value our service. We've noted the issue with ride matches not appearing in the app and will share it with our team as we continue improving the app experience. Thank you for helping us do better. ### 3/5 — Dynamic fare update missing *2026-02-03* I was informed by the app support after a confusing ride that the fare doesn’t update in Namma Yatri if the actual route changes versus the original proposed route. This seems to be a standard feature on all other ride apps, leading to confusion here. The driver asked me for a higher fare than shown on the app, which I would have been happy to pay - as long as it showed up on the app. Else I have to rely on the word of the driver, which might not be the most reliable number in some cases. This app is my go-to app for ride booking due to ease of booking and overall ease, but this seems to be a major missing feature that is problematic for customers. **Developer response:** Hi Siddharth, thank you for sharing this and for being such a loyal user. The fixed fare display is actually a security feature on our end to protect users from arbitrary fare changes during the ride. That said, we completely understand your concern about route deviations and we'll make sure your feedback is shared with our team to work on a better solution. ### 2/5 — No accountability for drivers *2025-04-30, version 1.3.30* Ride bookings and cancellations willy nilly. ### 5/5 — auto rates very fair *2024-08-23, version 1.3.22* enjoyed the app very handy and had a good experience in blore using app all day for auto rides for 9 days nanda from UK ### 5/5 — Awesome service *2024-08-11, version 1.3.22* Twice I have used this service and both experiences have been superb ❤️🙏🏼❤️ ### 1/5 — US phone number verification doesn’t work *2024-07-05, version 1.3.16* I am visiting Bengaluru and I cannot verify my US phone number. I can use UPI to pay. I neither get phone OTP nor WhatsApp OTP. Please fix. ### 1/5 — Pathetic customer support *2024-07-04* I have only had bad experiences in this godforsaken app. Auto drivers really try to cheat you using this by going through the longer route and asking for extra money and what not. I recently had a bad experience with an Auto Driver where he made me walk 500m away from the pickup location I had given. Since I had been waiting for a long time for an auto, I decided not to make an issue out of it. And then he proceeded to drop me off almost a kilometer away from my drop off location. When i tried to argue with him that this was not the location i gave in the app, he said this is my auto and this is where I will drop you off. The audacity! When i tried to complain about this, customer support does not even work on this app. Absolute BS! Uninstalling this app today!!!!!!! **Developer response:** Hey Rajendran, We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to support@nammayatri.in so that we can get in touch with you and resolve the issue. ### 5/5 — Drivers are rude , greedy and just plain obnoxious *2024-06-05* Yes choosing auto over any other transport has always been a pain but this app has made it so much more worse. I have used this app for the past three months and have used it for more than 100 rides , the fare is 76 INR for 4.4 KM but the drivers wait around for a tip of atleast 30INR , even if they do choose a base price they cancel and wait around . There is no lack of autos . Drivers are also being harassed by the app people to pay some third party as well. On one of the rides , a thug got into the auto and asked him to pay up front while I was in the auto. This app should be uninstalled since it’s this dangerous . It’s a app run by thugs who just want to fuel the greed . From past one week due the rains , drivers are not even choosing the rides . App just asks you to tip the driver. **Developer response:** Hi, we apologize for the inconvenience. This is unusual and we will surely look into this. Could you please share your contact details with us on support@nammayatri.in so that we can get in touch with you and resolve the issue. ### 4/5 — Namma yathra *2024-06-03, version 1.3.16* Today is my first day and first time traveled in Namma yathra and very Happy and enjoyed the ride . ### 1/5 — Worst service to public *2024-05-19* This is the worst service app. Auto drivers doesn’t accept the trip if it is short distance or less fare. This is not ethical. They are doing business and they should accept the trip which comes. There is a loop hole in app that auto drivers can accept or decline the trips. What should people who travel short distance do if everyone keeps declining. This is the fifth time I’m facing this from Yeshwanthpur railway station at 8:30pm on Sundays where there are plenty of autos available surrounding but no one accepts. I kept trying for one hour but no use. Please make the app in such a way where it helps the travellers. This app is made only for good for the auto owners. Please remove that option for drivers to chose. Let them accept all the trips which come in l. Hope you agree to this feedback and implement **Developer response:** Hey Prashanth, we apologize for the inconvenience caused. Our platform takes such concerns seriously. Please share your contact details and Ride ID with us on support@nammayatri.in so that we can get in touch with you and resolve the issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Spamming people with multiple notifications in a day *2026-07-11, version 3.3.143* The CRM team of this company should be fired. The app sends out multiple notifications a day thst makes zero sense. For some reason the app sends notifications about airports a lot. It’s a utility app. We use because we have to. Just because you send a notification doesn’t mean I will book a ride, if I don’t want to go out. Idiots. ### 1/5 — Doesn’t work with foreign phone number *2026-01-04, version 3.3.116* Requires an Indian phone number ### 1/5 — Felt like I’ve been cheated. *2025-07-23* I was in Chennai and this is the first time I’m using this app, I have experienced these issues: 1. The map is incorrect as it is not showing my current location not even for 20-30m. It was more than that. 2. I tried booking a ride from A to B, and since the map was incorrect, I noticed the first auto driver crossing me but he neither called nor waited in the location. He just cancelled and left. 2. I booked the second auto, this time I went and stood where the location was showing during my first ride, this time again the driver crossed, neither called nor waited, I had cancelled ( I suspect the auto number was mismatch, as I was looking for the autos crossing me with the number given in the app but as the auto crossed, it was shorn in the map but the number was not matching) 3. I booked the third auto, this time I called him and informed my exact location but he said he will come according to location, he had not even came close to the pavement but just crossed me again and took a big circle to the place where I’m standing and only after 9 -10 mins, he came and called. If this is a regular issue, then you’ll not sustain. Finally he dropped me, the auto numbers were a mismatch btw, I had to pay additional ₹10 for the waiting too. ### 1/5 — Ridiculous tipping system *2025-04-17* The pricing is already high, even if “100%” of it supposedly goes to the driver, but the tipping system is what really crosses the line. You’re forced to add a tip before the ride even begins. That alone is absurd. But what’s worse is that drivers won’t accept trips unless there’s a tip included. It’s become a pay-to-play system, completely opposite of what this app claimed to fix. Now, drivers ignore lower-paying rides and only take the ones with the biggest tips. And if that wasn’t enough, they’ve quietly increased the default tip options. What used to be ₹10/₹20/₹30 is now ₹20/₹40/₹60. Sometimes, the tip is more expensive than the ride itself. It’s outrageous, unfair, and exploitative. A system that punishes users and encourages exactly the kind of behavior the app was supposed to stop. Well done **Developer response:** Hi, Please help us understand the the issue you are facing in depth. Please share the detailed issue by writing to support@nammayatri.in. We'll ensure to look into it with utmost priority. Thanks! ### 1/5 — Extra charged *2025-04-07* Yesterday, I have travelled from Tin factory to Marathahalli , actually accidentally. I have updated draw point Marathalli to Avalahalli. It showed only ₹300 but after the started, I have requested driver Drop point so I have sent an request in the app to change the drop point first, you have rejected the request and again. Second time I have sent the request to change the drop point you have accepted it showed three ₹27 after dried as end, driver has demanded to pay 327 and also showing in the app 327, how it is a possible for 8 km Namma charging three ₹27 actually from fact, it’s only 300. These people have charged me for 8 km three ₹327. I have paid them 300 told that which is showing you should pay the amount only. So need to take an action. It is a very worst app ever I have used. I never use this app. I am trying to report in the Namma Yatri app, but they are not taking my issue. It’s getting error issue. Something went wrong. Then what type of customer service is giving from Namma Yatri? ### 1/5 — Horrible App *2025-04-02* Today u booked an auto from Namma Yatri from Banaswadi to Kengeri. Driver accepted the booking irrespective of no gas in his vehicle and diverted the route to gas station 3 kms in the opposite direction arguing in between that there is another route to destination from that side I will cover the time as it showed , that itself made me irritated as I was already late , upon that he asked me to pay money for gas filling , he told give me extra as tip ! Look at his attitude, for me suffering u should pay him more ? And it’s not first time , many autos via this app accept booking for long distance without gas in their vehicle , every morning I should wait at gas station after boarding vehicle by wasting another 20 mins in my ride. To raise this issue I tried calling Namma Yatri customer care which doesn’t exist only ! Pathetic app don’t use it, they don’t know how to train their drivers for smooth commutation. ### 1/5 — Charges more than Uber and Ola *2025-02-03, version 1.3.30* To me, as a consumer, this app feels like I am being looted. A direct comparison of trip costs between Uber and Namma Yatri shows that the latter charges 20% more on average. Consumers, try to prioritize Uber where you can. This app is looting us!! ### 1/5 — Horrid Experience *2024-12-09* Not getting an auto is one thing which is acceptable but getting one and having that person waste your time isn’t. I was on a time crunch and got cancelled on 4 times and waited an hour. It’s a pattern at this point where drivers accept, wait 5-10 min then cancel without even making an effort to start. Another driver ‘arrived’ at my location but was nowhere to be seen without even taking my calls. I got cancelled on so many times that when one driver wasted 10 min again I couldn’t even complain as the my rides section lists everything my time and not by the names. I informed another driver about it being urgent and he acknowledged it before canceling. If drivers aren’t willing to even start the auto then why accept and waste my time. I have had such a good experience with the app before but today’s ordeal was enough. ### 1/5 — OTP via WhatsApp fails for US numbers *2024-09-19, version 1.3.22* OTP fails to come through on WhatsApp after 3 tries. Love the app (on other devices) . Would love a fix that supports US phone number verification via WhatsApp ### 1/5 — Over charging customers *2024-08-17, version 1.3.22* One and half charge in the morning itself ## Most praised reviews (10 highest-rated) ### 5/5 — What a friendly and happy driver. *2026-04-24, version 3.3.138* Made my day. ### 5/5 — Happy *2026-03-15, version 3.3.121* Good for us…👍 ### 5/5 — Good *2026-01-03, version 3.3.116* Nice ### 5/5 — Automatically books rides even after I have cancelled *2025-10-16* I used to love this and preferred this over Ola coz Ola had terrible support and a million bugs. But recently even this has given me plenty of trouble. I book a ride and when I don’t get it I cancel the search. But after 10-15 mins it somehow automatically books rides and I get call from the ride driver and I have to cut the call and cancel it manually. This has happened quite a few times and it’s unfair for the driver who knows how long they might have travelled ### 5/5 — Namma Yatri *2025-08-11, version 3.3.37* A very commendable initiative to help travelers. ### 5/5 — Enjoying…. *2024-12-28, version 1.3.30* Very prompt. Fell it is better than Uber or Ola!!! Keep up the good job!!! ### 5/5 — Easy booking, less wait time, cheaper than other ride share apps *2024-12-07, version 1.3.30* Love the live stats dashboard ### 5/5 — App Notifications *2024-11-22, version 1.3.30* The app, concept and its systems are exceptional. However, the app’s notifications need to be limited, there are too many notifications for each ride. ### 5/5 — Excellent app *2024-10-21* Excellent app. I prefer this over Ola or Uber. I also spoke to the drivers and they also recommend this app over others. You get reasonable rates, faster ride pickup and better cabs. 100% of what you pay, goes to the driver as well. It’s a win-win. ### 5/5 — Surya at Chennai Airport is a gem *2024-08-31* It's easy to build another ride app - customers face the same drivers who don't respect the fare, are often on multiple apps, are sometimes unprofessional and so on. So, what's the differentiator? I met Surya at the NammaYatri airport counter as I couldn't get a booking confirmation on the other apps. Surya booked my ride, called the drivers everytime, negotiated tips, escorted me to the parking to find the vehicle, helped with the luggage, accompanied me till the vehicle exited the toll because the driver argued that the toll isn't included in the fare, and my burden of dealing with unruly actors was supremely handled. Thanks to the NammaYatri team for enabling/training staff to operate with a strong bias for customer service. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*