# Namola - Safety & SOS Alert — Family Tracker + Emergency SOS

> South African mobile safety solution for emergency response and location sharing. (iPhone/iPad app by Namola EMS Group.)

- Source: https://appshunter.io/ios/app/namola-safety-and-sos-alert/id1138699234 (this page in markdown: same URL + `.md`)
- Developer: [Namola EMS Group](https://appshunter.io/developer/1301341112)
- Category: Utilities, Lifestyle
- Price: Free with in-app purchases
- Rating: 4.70/5 from 11 App Store ratings · 60 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 41 MB
- Languages: American English
- Released: 2017-02-23
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/namola-safety-and-sos-alert/id1138699234/reviews.md

## What is Namola?

Stay safe, connected and protected - before, during, and after an emergency.

Namola is the personal safety app trusted by 700,000+ users. Track your family in real time, understand relative risk with Safety Score, and get emergency help dispatched to your exact GPS location.

EVERYDAY SAFETY, NOT JUST EMERGENCIES

Namola puts the map at the centre of your safety. Open the app to check where your family is, see Safety Score for the areas around you, and know that help is a tap away if anything goes wrong.

This is not just a panic button. It is a safety app you will actually use every day.

SAFETY SCORE AND SAFETY OVERLAY

Get a general view of relative risk in supported areas. Turn on the Safety Overlay to see how risk changes across the map. Tap an area to understand the factors behind the score.

Use Safety Score as one more layer of awareness - alongside your own judgment and local conditions.

FAMILY TRACKING AND SMART ALERTS

- See your family location on the map in real time
- Get Smart Alerts when loved ones arrive or leave important places
- Create Places for home, school, work - know when family gets there safely
- View location history to see where your family has been

Stop worrying. Start knowing.

EMERGENCY RESPONSE WHEN IT MATTERS

Press SOS and get help dispatched to your exact GPS location - not a phone call that might not be answered.

Namola Essential: Public emergency response in covered areas. Police, ambulance, fire - dispatched to your GPS.

Namola Plus: Faster private response from dedicated responders. In South Africa, this includes private armed response and medical services via our Aura network.

CHOOSE YOUR PLAN

Namola Free - Essential Find features with basic limits. See where Namola protects you. Start here.

Namola Essential - Full tracking, Places, ad-free and public emergency response in covered areas. Less than a coffee a week.

Namola Plus - Everything in Essential, plus faster private response from dedicated responders. The strongest protection available.

Start free. Step up when you are ready.

COMMUNITY SAFETY

Join local safety groups and neighbourhood communities. Share real-time incident reports. Stay informed about what is happening nearby.

WHY 700,000+ USERS TRUST NAMOLA

- Help arrives in minutes, not hours
- GPS-dispatched response - not tied to a fixed address
- One app for tracking, safety awareness, and emergency response
- Proven in high-stakes environments
- Coverage that travels with you - wherever you are

WE HAVE GOT YOUR BACK.

Terms: https://support.namola.com/plus-terms
Privacy Policy: https://support.namola.com/privacy-policy

## Key features

- Emergency assistance (police, ambulance, fire)
- Location sharing with loved ones
- Smart travel alerts
- Optional armed response
- Optional private emergency medical services

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Couples Plan | $5.99 | per month |
| Couples Plan (Yearly) | $60.99 | per year |
| Individual Plan | $3.49 | per month |
| Individual Plan (Yearly) | $39.99 | per year |
| Family Plan | $7.99 | per month |
| Family Plan (Yearly) | $78.99 | per year |
| Essential Family Plan Monthly | $2.99 | per month |
| Essential Individual Plan (Yearly) | $14.99 | per year |
| Essential Couples Plan (Yearly) | $24.99 | per year |
| Essential Family Plan (Yearly) | $34.99 | per year |


## Recent user reviews (10 of 60)

All indexed reviews: https://appshunter.io/ios/app/namola-safety-and-sos-alert/id1138699234/reviews.md

### 2/5 — Good app still unhappy with bug

*2025-11-14, version 9.4.6*

Good app just not happy that it’s been a week already and the iOS location tracking bug still isn’t fixed. Hope it will be in the next version.

### 5/5 — Life saving App

*2025-11-04, version 9.4.5*

This app has saved a lot of my customer. I own a pub. And this helped at helped me call for help when needed many times.

### 5/5 — Great and quick service

*2025-09-10, version 9.4.3*

I downloaded the app and said I needed an ambulance. Was called immediately and within an hour, an ambulance was at my gate!! So grateful!

### 5/5 — A must have app

*2025-05-19, version 9.4.0*

I was shot and needed medical help, used the app which saved me.
In that moment I wouldn’t have known who to call for help. Namola is a game changer.

### 5/5 — Emergency

*2025-02-20, version 9.4.0*

I love Namola, I just wish the ambulance (state) can be so on the ball as Namola… you would actually die if you don’t have a medical aid… so sad. However Namola is on the ball, great service all around! I am so glad there is actually a free app that can help you get in touch with the correct people and they follow up with you afterwards. Definitely an app worthwhile.

### 1/5 — Useless

*2025-02-18, version 9.4.0*

Previously downloaded & nothing but a blank screen.  Months later now tried again & it’s “internal server error” preventing login.  No response from Namola or help, hideous customer service, terrible app considering it’s supposed to keep people in SA safe.  Usless.

### 5/5 — Mr Johann

*2025-02-15, version 9.4.0*

AMAZING AND VERY FAST RESPONSE.

Thank You so much for the Amazing Response. Keep up with the good work.

I will definitely recommend them to my Friends and Family.

### 2/5 — Nicht mit deutscher Mobilnummer

*2025-02-02, version 9.4.0*

Wahrscheinlich ist das eine nützliche App um für Notfälle schnell in Kontakt zu kommen. Leider ist die Registrierung nicht mit einer deutschen Mobilnummer (+49…) möglich.

### 5/5 — Every South African needs this app

*2024-11-22, version 9.4.0*

Fast phone calls and call centres are educated.
Had it recommended by paramedics while I was on a first aid course.
It’s a need

### 5/5 — Thankful for Namola

*2024-10-15, version 9.4.0*

It’s an app I hope it never have to use often, but I’m so grateful it’s there. Namola is easily the best safety app in South Africa.

## Frequently asked questions about Namola

### What does the app do?

This app is a mobile safety solution that connects users to emergency services like police, ambulance, and fire departments in South Africa. It also allows for location sharing with contacts and provides smart alerts for travel safety. Optional premium services are available for armed response and private medical assistance.

### What are the key features?

Key features include immediate access to emergency services, the ability to share your live location with trusted contacts, and smart alerts for when loved ones start or arrive at their destinations. Premium users can also access armed response and private emergency medical services.

### Is the app free to use?

The core features of the app, including emergency assistance and location sharing, are available for free. However, there are optional premium services, such as armed response and private emergency medical services, which require a subscription or purchase.

### Who is this app for?

This app is designed for anyone in South Africa who wants to enhance their personal safety and ensure they can get help quickly in an emergency. It's particularly useful for individuals who want to keep their loved ones safe through location sharing and alerts.

### What kind of emergencies can this app help with?

The app can help with a wide range of emergencies, including police matters, medical emergencies requiring an ambulance, fire department needs, and traffic incidents. The optional Namola Plus service extends this to include armed response and private emergency medical services.

## Version history (last 5 releases)

### 9.5.7 — 2026-08-25

Your Safety Devices now show the real battery level and percentage even when a device is offline, plus when it was last seen. You always see the latest status.
Smart Safety Alerts let you look out for yourself and the people you care about. Choose who you want to keep an eye on, and Namola alerts you only when the safety context meaningfully changes, such as when you or a loved one moves into an area with a lower Safety Score, stays there, or moves away from a usual route. You can set how sensitive the alerts are and how long someone needs to stay in one place before you are notified, so you get the heads-up that matters without the noise.
Minor issues fixed and performance improved.

### 9.5.6 — 2026-08-19

Includes onboarding refinements, along with performance improvements and bug fixes.

### 9.5.5 — 2026-08-04

Improved signup 
Creating your Namola account now takes less time, with clearer steps and no unnecessary fields.

Permissions, explained upfront
Before Namola asks for location or contacts access, we now show you why it matters, so you know what you're agreeing to.

Live trail on the map
When you check a loved one's location, their movement trail now updates live as they travel, instead of only showing where they've already been.

Plus smaller fixes to make Find more reliable.

### 9.5.4 — 2026-07-06

Family Map — Completely Rebuilt
See your family's full day on the map. When you select a family member, their entire day's movement now appears as a connected trail — travel routes and stop markers — directly on the main map.
What's improved:

Tap any timeline event to zoom straight to it on the map — no extra screen
Improved onboarding performance for a faster and smoother experience.
Selecting a contact no longer collapses the contacts drawer
Trail fits neatly above the contacts panel — markers are always fully visible
Highlighted stops stay selected through map refreshes and live location updates
Stop markers now show as pins only — no large radius circles cluttering the map
Saved-place geofences appear on the Places layer when Places is toggled on
CAR(MAP direction) indicator moved into the contact row instead of floating on the map
Map buttons reflow with no gaps when any button is hidden
Timeline rows are more compact;
No unnecessary disclosure arrow on timeline cells
Tapping a timeline row highlights the segment on the map — no dialog
Contacts list no longer flickers on GPS updates
App loads faster — map and home screen appear immediately on launch

### 9.5.3 — 2026-05-29

• Upgrade with confidence in Namola.
We’ve refreshed subscription screens across the app so you can understand your options faster, including what’s included, what changes, and what matters most for your family’s safety. Clear plans. Clear value. Cancel anytime.

• Now available in the UK — Namola is available for UK users with family tracking, Places, and map-based safety features where enabled in your area.

• Bug fixes and performance improvements to keep things running smoothly.

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## Related topics

[namola](https://appshunter.io/ios/topics/namola) · [namola ems group](https://appshunter.io/ios/topics/namola-ems-group) · [namola safety](https://appshunter.io/ios/topics/namola-safety)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*