# NanaMacs Boutique — user reviews

> 34 indexed App Store user reviews of NanaMacs Boutique by NanaMacs Boutique, LLC., rated 4.90/5 from 1,026 ratings.

- Source: https://appshunter.io/ios/app/nanamacs-boutique/id1303509033/reviews
- App overview in markdown: https://appshunter.io/ios/app/nanamacs-boutique/id1303509033.md
- Rating breakdown: 5★ 956 · 4★ 46 · 3★ 9 · 2★ 4 · 1★ 11

## What do users think of NanaMacs Boutique?

Overall sentiment: positive

**Pros**

- 👍 User-friendly app
- 🚀 Fast shipping
- 💕 Great customer service
- 🤩 Cute and high-quality clothes
- 🎉 Excellent value for money

**Cons**

- 🐛 App crashes and glitches
- 🔍 Lack of product details and sizing information
- 💰 Overpriced items

**Commonly reported bugs**

- App crashes frequently
- Product images not loading properly

**Most requested features**

- Display size and measurement details for each product
- Improve app stability and performance

## Newest reviews (11 of 34)

### 5/5 — Love

*2018-11-12, version 10.28.4*

Been a Nana fan for like two years now. All the clothes/shoes are very well made and last forever. Also, the models are all so sweet and amazingly gorgeous. It’s so easy to shop on the app and I LOVE how when you go to type in your credit card you can just put your camera up to the card and it takes the information for you! The fact that they have a curvy section makes it even more amazing.

### 5/5 — Love love love

*2018-10-14, version 10.25.4*

I absolutely adore every piece I get from NanaMacs! The quality, detail and designs are swell! The app is so easy to use! 
Couldn’t be more pleased. 
Thanks NanaMacs!

### 5/5 — ❤️❤️❤️

*2018-10-07, version 10.25.4*

Obsessed with Nana Macs!! Watch the live videos every day and try to purchase as much as possible! Love the clothes and love the #nanafam! Always fast/free shipping which is a plus also. This app makes it easy to keep up with what’s new!

### 5/5 — NanaMacs All The Way!

*2018-10-02, version 10.21.4*

I love this place! I order as many times as I can with them! I keep finding myself coming back for more! Especially there shoes! Love them!

### 5/5 — ♥️

*2018-07-02, version 10.21.4*

An amazing app to spoil the wife!

### 5/5 — Tecum

*2018-05-30, version 10.17.4*

Good clothing

### 5/5 — First timer

*2018-04-16, version 10.17.4*

It was so easy to make my purchase through the app. I was able to find what I needed and quickly check out.

### 5/5 — Great App!

*2018-02-23, version 10.15.0*

Love the layout & very user friendly. I'd say the only trouble is sometimes the discount codes take a couple of tries till it reflects.

### 5/5 — Love!  But glitching with PayPal

*2018-02-03, version 10.15.0*

Best app around!! But it does glitch really badly with PayPal and kicks me out of the app

### 5/5 — Love!

*2018-01-24, version 10.12.0*

I've been a Nanamacer for a year now and love their stuff! Using the app is even better!!

### 5/5 — Love 💛

*2018-01-18, version 10.12.0*

Love this app! It's easy to use and allows me to shop my fav Nanamacs clothes! I'm obsessed with Nanamacs and I love all the models and how personable they are, it makes it easy to see how clothes will fit on you and you can compare with different body types and heights!

## Most critical reviews (10 lowest-rated)

### 1/5 — App issues

*2026-04-30, version 32.16.0*

First of I want to say this boutique is awesome. I have loved the clothes I have gotten from here and that is the reason I have still kept the app. The reason for 1 star is because I can’t do anything on the app. It freezes,Lags crashes, reload the same 5 things repeatedly. I have waited a couple months and they don’t seem to have fixed the issues and are in no hurry with it.

### 1/5 — Doesn’t work

*2023-06-21, version 13.0*

I’ve had the app downloaded for a week and it’s been down the entire time?

### 1/5 — Lack of Customer Service

*2021-10-16, version 12.0*

Emailed boutique to ask for measurements on a particular sweater tunic since no bust measurements were given. I looked below I’m details and for which model was used, but her face was covered so wasn’t sure and they didn’t list her name on this item. So I emailed asking for help and the below is what they sent - “ Please refer to the product description and size charts within each product listing for specific sizing questions. All available sizing information for an item will be listed on the product page. You may also refer to our Model Specs page to see which model is closest to your size; if that model tries on an item during a live feed, their specific size will be listed in that product's description to help give customers an idea of what might work best for them. Best Regards, Shelby” They did reply, but it was not very helpful. The particular sweater tunic I asked about did not contain any info of who the model is (face covered by phone) or size specs, or comments. I had a $352 (so far) cart from this company and they can’t take the time to give me measurements directly or be helpful enough for consumers to list across the bust measurements with each listing in the details section, but list sleeve and hemline measurements? I went on Facebook and tried searching and looking thru videos to find any info I could by watching some of the live feeds with no luck. Which I decided is absurd and asking a lot of me on my end as the customer. For an a example of helpful details…check the details on items on free people online or small town boutique Turquoise Heifer online. Those places, especially the latter of the two, goes above and beyond in giving all the info you need in their details. Which I get not everyone wants to put that much work into it, but then take the time when potential customer asks.

### 2/5 — meh

*2020-11-27, version 11.0*

good quality but wayyyy over priced like $30 for a necklace come on now. That is stupid!!

### 3/5 — Nanamacs

*2018-08-31, version 10.21.4*

I absolutely LOVE nanamacs. But the app needs work. My rate for nanamacs is 100 stars but the app can be slow and is harder to use because it doesn’t show when a certain size is sold out and it’s glitchy. I prefer to shop through the website.

### 4/5 — Cute clothes

*2022-02-13, version 12.0*

Wish they offered more black clothing. The sweaters aren’t usually as soft as they appear. My biggest complaint is the app doesn’t show the measurements for the sizes and if I want to use a browser and just reopens the app. I’m using an iPhone 13 max pro if that helps. Prior iPhone did the same thing. How am I supposed to know if I’m ordering the right size if the measurements aren’t listed?

### 4/5 — Pictures won’t load but great company

*2021-06-18, version 12.0*

As mentioned above. The pictures won’t load once clicked on in the app. However ordering online from this company is great. Clothing is great quality

### 4/5 — I love nanamacs!

*2018-07-13, version 10.21.4*

I love that they have an app! But I do get kicked out of the app sometimes and that can be annoying, but I love NanaMacs and their adorable clothes!!

### 4/5 — AH-MAZING

*2018-04-10, version 10.17.0*

I’ve been a Nanamacs for probably 8 or so months now but buying for about 4 months. I’ve placed soooo many orders I probably support one of the girls paychecks 😂 they only 2 issues I have is 1. It takes a while for the discount email coupon to kick in and 2. Whenever I go to search something sometimes it will think I clicked on something on the list (like dresses, shoes, tops) and it will take me to that section wen I didn’t want to go there. Other than that, I LOVE this online store and the clothes are sooo cute!! #NANAMACER 💙

### 4/5 — Awesome App!!!

*2017-11-17, version 10.10.17*

The functionality was great. It is easy to navigate through. The only issue I had was trying to scan my card for payment. It just wouldn't take it for some reason, but it wasn't too much a problem because I could still type in the numbers on the card. Otherwise, the app is running wonderfully.

## Most praised reviews (10 highest-rated)

### 5/5 — Beware Shopaholics

*2023-02-16, version 13.0*

App is user friendly

### 5/5 — Customer for life

*2022-11-28, version 12.3*

Nana Macs Customer For Life!!!  I’m happy with shipping, quality AND price. The models go out of their way to answer your questions during their lives and they truly have customer service in mind and give back to their customers through giveaways and order refunds. Get the App, join the family.

### 5/5 — Great customer service!

*2022-11-09, version 12.3*

I needed to change the shipping option for my order so I could get in time for family Christmas pictures. I sent an email, Cessie took care of changing my shipping and invoicing me. I paid the shipping and they got my package sent out. So thankful they did that so I wouldn’t have to change outfits for pictures. They are awesome!

### 5/5 — Happy

*2022-02-21, version 12.0*

So I had seen an outfit from nanamacs in a ad on Facebook and I fell in love with it instantly. I’m hard to find clothes for. I ordered this outfit and waited like a crazy person checking shipping I was so excited. When I got it I opened it  and both items had some issues not sure how but I emailed them about it and I got a response back the next day. They were actually kind I did send them the pictures of the products and they took care of the situations I had read some reviews saying they have bad customer service but that was not the case for me at all. My needs were met and they will be getting my business again. I also had seen some people make comments about shipping but it was actually pretty fast compared to other places. Thank you Nanamacs for the excellent service!

### 5/5 — I’m in LOVE with this website!

*2021-10-17, version 12.0*

The clothes and shoes are the hottest stuff I’ve seen so far. The fit and materials are excellent and at a price point the majority of people can actually afford to have!

### 5/5 — Love this boutique!!!

*2021-07-12, version 12.0*

These close are so cute and bring me outside of my comfort zone. I feel sexy, confident, but classy at the same time!!! Highly recommend!

### 5/5 — Beautiful ladies

*2021-05-14, version 12.0*

I have always gotten my order in a timely manner and love love how sweet you girls are!!  Thank you for bringing such beautiful items to us 💕💕
Melodie potoczny

### 5/5 — The best!

*2020-11-20, version 11.0*

Great quality of clothing and price! And the shipping process is good. My only recommendation is, it’s always best to watch the New arrivals, Restock lives to see better color of merchandise, the color online can be a tad different otherwise Great Boutiques thus far. Always having specials and deals and giveaways

### 5/5 — Obsessed

*2020-04-14, version 10.52.31*

Cute clothes, great prices & free, fast shipping!

### 5/5 — Yay NamaMacs!

*2019-03-09, version 10.35.18*

Love that they have an app, it’s so easy to take screen shots for reselling and to keep track of my favorites. Sometimes it’s buggy (like clicking restock takes you to curvy) but other than that it’s amazing.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
