# NAPA AUTO PARTS

> Official NAPA AUTO PARTS app for vehicle parts, store locator, and expert chat. (iPhone/iPad app by Genuine Parts Company.)

- Source: https://appshunter.io/ios/app/napa-auto-parts/id489797826 (this page in markdown: same URL + `.md`)
- Developer: [Genuine Parts Company](https://appshunter.io/developer/625306650)
- Category: Lifestyle, Education
- Price: Free
- Rating: 2.90/5 from 1,535 App Store ratings · 278 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 2 MB
- Languages: American English
- Released: 2012-01-31
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/napa-auto-parts/id489797826/reviews.md

## What is NAPA AUTO PARTS?

The official app from NAPA AUTO PARTS.  Browse, search, and get details on over 400,000 parts and accessories. Enter your vehicle information fast with our VIN scanner. Quickly find an auto parts store using the geolocation feature on your device.  Use the app to reserve items for in-store pick-up. Get the latest KNOW HOW and chat instantly with a NAPA expert. #conquerthejob with NAPA.

© National Automotive Parts Association. All Rights Reserved.

## Key features

- Browse 400,000+ parts and accessories
- VIN scanner for vehicle identification
- Geolocation store finder
- Reserve items for in-store pickup
- Instant chat with NAPA experts
- Access KNOW HOW content

## What do users think of NAPA AUTO PARTS?

Overall sentiment: negative

**Pros**

- 🚀 Fast and responsive
- 📦 Streamlined ordering process
- 💾 Saves vehicle information
- 🏪 Convenient store pickup

**Cons**

- 🐛 Frequent crashes and glitches
- 🔍 Unreliable search functionality
- 🔄 Constant need to re-login
- 🧭 Lack of back/navigation buttons
- 🤖 Poor user interface and outdated design
- 🕰️ Slow and laggy performance

**Commonly reported bugs**

- Search bar issues causing page scrolling
- Inconsistent vehicle information saving
- Checkout process not functioning properly
- Incompatibility with newer iOS versions

**Most requested features**

- Add back/navigation buttons
- Improve search capabilities for non-vehicle parts
- Implement password manager integration
- Introduce a dark mode option
- Provide more detailed part descriptions

## Recent user reviews (10 of 278)

All indexed reviews: https://appshunter.io/ios/app/napa-auto-parts/id489797826/reviews.md

### 1/5 — Don't download it's a scam

*2026-08-15, version 2.3*

I downloaded this app thinking it was the Napa app and it charged my card for $147.01. BE AWARE

### 1/5 — No longer available

*2026-08-04, version 2.3*

App is no longer available and provides a link to go to their website.

### 1/5 — Terrible App

*2026-07-30, version 2.3*

It does not work. After downloading it gets hung up in cloudflare verification.

### 1/5 — NO LONGER ACTIVE

*2026-07-25, version 2.3*

App is no longer available. Online only

### 1/5 — Junk

*2026-07-18, version 2.3*

This app is JUNK at least on Guam. The “verification” process takes way too long, and in the end, it just doesn’t work. 
ITS JUNK AND I WOULDN’T RECOMMEND IT TO ANYONE!
TOTAL FAILURE!

### 1/5 — Not sure the app exists?

*2026-07-15, version 2.3*

Freshly downloaded it on a new phone. Opened it and…. For ten minutes it’s been stuck “performing security validation” to make sure I’m not a bot. 
NAPA is where you go when you need parts AND might need advice. They’re legendary for giving detailed advice on any engine ever made. Unfortunately this deduction doesn’t extend to their app coders. I wouldn’t be surprised if they’re coding with AI.

### 1/5 — Useless

*2026-07-10, version 2.3*

Stuck on bot check

### 1/5 — App no longer works

*2026-07-08, version 2.3*

The NAPA App Is No Longer Available.

### 1/5 — App no longer works

*2026-07-02, version 2.3*

NAPA no longer supports the app and redirects you to their website. Don’t waste your time downloading.

### 1/5 — Developers Should Read

*2026-06-29, version 2.3*

I’ve had this app for several weeks. Not once have I been able to open the thing. It gets stuck at “verifying you are human”. It deserves 0 stars since I can’t even use the app, but oh well.

## Frequently asked questions about NAPA AUTO PARTS

### What can I do with the NAPA AUTO PARTS app?

The app allows you to browse and search for over 400,000 auto parts and accessories. You can use the VIN scanner to quickly identify your vehicle, find nearby NAPA stores using geolocation, and reserve items for in-store pickup. It also provides access to expert advice and helpful content.

### How do I find a NAPA AUTO PARTS store?

The app features a geolocation store finder. By enabling location services on your device, you can quickly see the nearest NAPA AUTO PARTS stores to your current location. This makes it easy to plan your visit or check availability.

### Can I reserve parts for pickup?

Yes, you can use the app to reserve parts and accessories for in-store pickup. This feature helps ensure that the items you need are available at your chosen NAPA store, saving you time and a potentially unnecessary trip.

### Is the NAPA AUTO PARTS app free to use?

Yes, the official NAPA AUTO PARTS app is free to download and use. There are no charges associated with browsing parts, using the VIN scanner, finding stores, or reserving items through the application.

### Who can I contact if I need help with parts or my vehicle?

The app offers instant chat with a NAPA expert. This feature allows you to get real-time assistance and advice regarding auto parts, vehicle compatibility, or any other automotive-related questions you may have.

## Version history (last 5 releases)

### 2.3 — 2017-11-02

This app has been updated by Apple to display the Apple Watch app icon.

- Bug fixes

### 2.2 — 2017-04-10

- Bug fixes
- Minor updates

### 2.1.1 — 2016-02-14

UI Changes
Bug Fixes

### 2.0 — 2015-04-24

Updated UX and UI
General Bug Fixes

### 1.0.11 — 2013-11-12

General bug fixes

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## More apps by Genuine Parts Company

- [NAPA PROLink](https://appshunter.io/ios/app/napa-prolink/id625306626)
- [NAPA TRACS](https://appshunter.io/ios/app/napa-tracs/id885581615)
- [NAPA eRack](https://appshunter.io/ios/app/napa-erack/id903011405)
- [NAPA AutoCare](https://appshunter.io/ios/app/napa-autocare/id980284954)
- [NAPA Truck Service Center](https://appshunter.io/ios/app/napa-truck-service-center/id1065522616)

All apps by Genuine Parts Company: https://appshunter.io/developer/625306650

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*