# Napa PROTracker — user reviews

> 7 indexed App Store user reviews of Napa PROTracker by Genuine Parts Company, rated 3.50/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/napa-protracker/id1607897441/reviews
- App overview in markdown: https://appshunter.io/ios/app/napa-protracker/id1607897441.md
- Rating breakdown: 5★ 8 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5

## Most critical reviews (7 lowest-rated)

### 1/5 — Useless

*2026-03-10*

I used this app some years back for our store. It worked but not how we needed it to. Was going to check in to see if any updates were done so see if it worked better yet. Unfortunately we cannot login anymore. It recognizes the username/email and claims it will send a temporary code to reset the password (that I assume expired) but it never does. So same old GPC always falling behind the competition and never getting the technology side right. With all the errors the server throws every day, I am surprised tams is still running.

### 1/5 — Worst App Ever!!!!!

*2025-03-20*

if i could give 0 stars i would!    worst app ever invented!!!!

### 1/5 — Worst app software ever…

*2025-03-06*

The app never works especially when traveling to a low service area, the scanning is even worse always it’s an issue everyday with invoices, and everything is always on hold. Napa is a 2.6 billion dollar industry and we can’t even have a working app despicable…

### 1/5 — Buggy

*2024-08-09*

When I scan invoices for the first time it says invoice already in rout

### 5/5 — Works perfectly

*2026-07-08*

Definitely useful could be updated for returns but A1 app

### 5/5 — Works just fine

*2026-04-29*

No one in our store has issues with this app. Just learn how to use it or don’t and complain that it’s the apps fault or that Napa is purposely trying to make it difficult… lol

### 5/5 — Works great

*2024-02-05*

Much improved with recent releases. Very easy to use

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*