# NAPA TRACS

> Mobile VIN scanner for NAPA TRACS automotive shop management software. (iPhone/iPad app by Genuine Parts Company.)

- Source: https://appshunter.io/ios/app/napa-tracs/id885581615 (this page in markdown: same URL + `.md`)
- Developer: [Genuine Parts Company](https://appshunter.io/developer/625306650)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.70/5 from 21 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 7.0 · 14 MB
- Languages: American English
- Released: 2014-06-12
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/napa-tracs/id885581615/reviews.md

## What is NAPA TRACS?

NAPA TRACS users may capture and decode vehicle information numbers (VIN) codes at the vehicle with the new NAPA TRACS Mobile VIN Capture app. Once the VIN has been captured and decoded on your mobile device, the VIN and vehicle will immediately appear in the NAPA PROLink catalog option in your TRACS software where you may use it to begin a NAPA catalog part search, attach it to a new or existing customer or begin an estimate or work order.

If you are a NAPA TRACS user, load the NAPA TRACS VIN Capture app on your mobile device(s). Next login using secure credentials that may only be found in your TRACS system in the "File, Setup, Parts Catalog" option.  Enter your "PROLink ID" credentials in your mobile device(s) and once you successfully log into the app, you may begin scanning VIN's and sending them to TRACS along with optional information such as customer name, tag number, mileage, symptom and more.

NAPA TRACS is a full featured automotive shop management business software solution used by automotive shops across the country serviced by NAPA AUTO PARTS stores. To successfully use this app the following is required:
- NAPA TRACS shop management system software running version 8.0.5.4 or greater.
- If you do not have NAPA TRACS and would like more information call 800-659-3710.
- An active commercial account at a NAPA AUTO PARTS Store. If you do not have an active account, contact your nearest NAPA AUTO PARTS Store for details.

If you have questions about NAPA TRACS or the TRACS VIN Capture app, please call NAPA TRACS Support MON - SAT at 800-742-3578.

## Key features

- Mobile VIN capture and decoding
- VIN data sync to PROLink catalog
- Attach VINs to customers or estimates
- Capture additional vehicle details
- Secure login with TRACS credentials

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/napa-tracs/id885581615/reviews.md

### 1/5 — Junk

*2024-11-19*

Won’t read hardly any barcodes from iPhone. By the time I hold phone there long enough to MAYBE read it, I could’ve wrote vin down, walked to office and entered it.

### 2/5 — Cannot read barcode with iPhone

*2024-04-09*

So much trouble trying to scan a barcode or q code with iPhone. Doesn’t give you the ability to get close enough to read it

### 5/5 — Manager @ a local Napa Auto Care

*2023-02-17*

VIN SCAN is what I use it most for! Works great and easy

### 5/5 — TRACS Vin Scan is Great

*2018-09-04*

I no longer have to write down the vin number. After scanning the vin it is waiting for me in TRACS. I no longer put the wrong vehicle increasing the speed and accuracy of quotes.

### 1/5 — NAPA TRACS is a garbage shop management software

*2018-06-26*

As a former employee of NAPA TRACS, I can tell you as of March 2018 there were over a hundred bugs in the NAPA production software.  Bugs that impact performance, inventory, and accounting. I personally would not recommend this software to any business owner.

### 2/5 — Works great....sometimes

*2018-05-27*

When it works it’s great. Chokes on Dodge trucks. Way more friendly to Android devices. Mine freezes often on my iPhone X froze on my 7 as well. Very efficient at transferring VINs to TRACS, just have to write down mileage and plate 👎🏼. PLEASE UPDATE. Don’t have to add features just fix the app!

### 1/5 — Owner/Operator 405 Auto & Tire

*2017-01-19*

Absolute junk since the update. I am better off writing the VIN & mileage down. Please fix immediately!

### 1/5 — Junk since update

*2016-12-28*

This app worked great before update. I updated it to scan qr  odes now it is useless. I used to use it 20 times a day now I just have to put cars in TRACS manually again. If you have this app do not update it.

### 1/5 — Needs work

*2016-12-16*

App worked great before the update, now it crashes all the time, please fix it.

### 2/5 — Very useful and time saver! Except....

*2016-12-02*

Nice update too bad it broke the ability to transfer the plate and mileage back to TRACS.

## Frequently asked questions about NAPA TRACS

### What is NAPA TRACS?

NAPA TRACS is a full-featured automotive shop management business software solution used by automotive shops across the country serviced by NAPA AUTO PARTS stores. This mobile app is designed to integrate with the TRACS system.

### What are the requirements to use the NAPA TRACS VIN Capture app?

To use the app, you need NAPA TRACS shop management system software version 8.0.5.4 or greater, and an active commercial account at a NAPA AUTO PARTS Store. You will also need secure login credentials from your TRACS system.

### How does the NAPA TRACS VIN Capture app work?

The app allows you to scan VIN codes directly from a vehicle using your mobile device. Once decoded, the VIN and vehicle information are immediately sent to your NAPA PROLink catalog within the TRACS software.

### Can I use NAPA TRACS VIN Capture without the NAPA TRACS software?

No, this app is specifically designed to work with the NAPA TRACS shop management system. You must have a compatible version of the TRACS software installed to use this mobile application.

### What information can I send to TRACS with the VIN?

In addition to the VIN and decoded vehicle information, you can also send optional details such as customer name, tag number, mileage, and symptom descriptions to your TRACS system.

### How often is NAPA TRACS updated?

The latest version of the NAPA TRACS VIN Capture app is 2.0.0, which was last updated on November 26, 2016. Information on the frequency of updates for the core TRACS software is not provided.

### What is the user rating for NAPA TRACS VIN Capture?

The app has a user rating of 2.7 stars based on 21 ratings. This suggests that while functional, there may be areas for improvement based on user feedback.

### Does NAPA TRACS VIN Capture have ads?

No, the NAPA TRACS VIN Capture app does not contain advertisements. It is a free application designed for professional use within the NAPA TRACS ecosystem.

## Version history (last 2 releases)

### 2.0.0 — 2016-11-26

This app has been updated by Apple to display the Apple Watch app icon.

Added ability to scan QR VIN codes.  The user interface has been enhanced.  Added support for License Plate decoding which will be enabled soon.

### 1.0.3 — 2014-06-10

No release notes.

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## More apps by Genuine Parts Company

- [NAPA AUTO PARTS](https://appshunter.io/ios/app/napa-auto-parts/id489797826)
- [NAPA PROLink](https://appshunter.io/ios/app/napa-prolink/id625306626)
- [NAPA eRack](https://appshunter.io/ios/app/napa-erack/id903011405)
- [NAPA AutoCare](https://appshunter.io/ios/app/napa-autocare/id980284954)
- [NAPA Truck Service Center](https://appshunter.io/ios/app/napa-truck-service-center/id1065522616)

All apps by Genuine Parts Company: https://appshunter.io/developer/625306650

## Related topics

[napa tracs](https://appshunter.io/ios/topics/napa-tracs) · [napa prolink mobile](https://appshunter.io/ios/topics/napa-prolink-mobile) · [napa prolink](https://appshunter.io/ios/topics/napa-prolink)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*
