# Nar'aakom — user reviews > 41 indexed App Store user reviews of Nar'aakom by PHCC, rated 2.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/naraakom/id1540048654/reviews - App overview in markdown: https://appshunter.io/ios/app/naraakom/id1540048654.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (16 of 41) ### 1/5 — Useless app *2022-12-26* The application requires a lot of work, this app is basically for applying for a new card. Making appointments, and adding a person under you. A health app like this, should provide history of the patient, medical records, test results, basically everything that a patient has to be available for him or her. You can see from the reviews that everyone is saying it requires improvements, but nothing is changing. And I’ll say it in arabic as well maybe the app developers don’t understand English. البرنامج جدا بسيط، مافيه اي مواصفات او امتيازات، مايعطيك تاريخك في الصحة، مايعطيك فحوصاتك السابقة، نتائج الفحوصات، البرنامج عباره عن تقديم بطاقة جديدة، اضافه شخص، و تقديم موعد. حتى تقديم الموعد عباره عن كود و انتظار ٤٨ ساعة عشان يتواصلون معاك. القطاع الصحي لازم يكون افضل من هالبرنامج. قطر تستحق الافضل **Developer response:** Thank you for taking the time to share your feedback! We already added some new services in our app and we are working to add more services just please update the app in your device. Nar’aakom Team from PHCC. ### 1/5 — Never works *2022-06-14* Just like everything else in Qatar. It doesn’t work. They should fire whoever is in charge of this app **UPDATE and Answer to the response I got from them: Go get yourself a phone and try scheduling anything. DOES NOT WORK. Why make people download this junk? **Developer response:** Thank you for taking the time to share your feedback! To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC. ### 1/5 — Worst app *2022-05-25* Worst app ever I made my appointment and they cancel 3 times when I final get approve they give me date for after 1 month. Poor service doesn’t recommend **Developer response:** Thank you for taking the time to share your feedback! Please note that your health centre is the one who can manage your appointments in terms of cancellation, change your appointments or make a new appointment, according to the capacity of the health centre and the available times. The app has nothing to do with that. Nar’aakom Team from PHCC. ### 1/5 — Poor *2022-01-19* This app is/was a great idea, however it was poorly developed and needs serious updating. **Developer response:** Thank you for taking the time to share your feedback! . To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC. ### 1/5 — Doesn’t let me change my health Center *2022-01-18, version 1.5.3* I tried submitting my documents but it doesn’t work. They are all under 5 MB, etc, but it still doesn’t work. It keeps giving me an Alert message with codes saying: 403 Forbidden</ title></head> ‹body> «center><h1>403 Forbidden</ h1></center> <hr><center>Microsoft-Azure- Application-Gateway/v2</center> </body> </html> ### 1/5 — IT DOESN’T WORK *2022-01-04, version 1.5.3* This is exactly the time when online apps should work to relieve the pressure on health centers and hospitals unfortunately this app doesn’t work it simply doesn’t process any requests. Have been trying all night to add dependent or change my health center or book for the COVID booster shot, it’ll simply take you through a maze of requirements and even after you complete and upload all of them you will hit a brick wall with an unexplained error that’s written in gibberish programming code. I’ve wasted enough time it seems I have to go to a health center stand in the long queue increase my risk and that of others just because an app can’t perform a simple task which is advertised to perform 🤷🏻‍♂️ ### 1/5 — App doesn’t work *2021-12-10, version 1.5* App just doesn’t work ### 1/5 — Very bad. *2021-10-26* This is the second time. I take appointment and when i go there no appointment in the system **Developer response:** Thank you for taking the time to share your feedback! To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC ### 1/5 — Unsatisfying. *2021-07-06* This app not so helpful for vaccination appointment . don’t use this app it’s need more additional updates to use easily get appointments massages for vaccinations. **Developer response:** Thanks you for taking the time to share your feedback. We acknowledge that our team has identified and fixed the issue. Our apologies for the inconvenience caused. Please try again and let us know your feedback. We encourage you to update your review and rating with your feedback. Nar'aakom Team from PHCC, ### 1/5 — Nobody responding *2021-06-09* I already submitted relevant documents and details and i got a reference number with 7days time slot for issuing the health card.But it’s 7th day no responds or comments or anything received back.I think there is some issues in between **Developer response:** Thanks you for taking the time to share your feedback. We acknowledge that our team has identified and fixed the issue. Our apologies for the inconvenience caused. Please try again and let us know your feedback. We encourage you to update your review and rating with your feedback. Nar'aakom Team from PHCC, ### 1/5 — Need update *2021-04-17, version 1.4.2* Gov.has announced that it is not necessary to have a Hamad health card in order to get vaccinations. But this app will not work without it. When about to book an appointment, it not allow to select any options. When click submission guidelines it show big screen of information and unable to close it, move it or resize it. Only close and reopen to continue searching for to way to use it. No choice but to remove apps. ### 1/5 — تطبيق ما يشتغل *2021-03-16* ما يشتغل **Developer response:** نشكرك على مشاركة تعليقك معنا. نعتذر عن هذا الخلل، لقد تم إيجاد وحل المشكلة. برجاء المحاولة مرة أخرى ومشاركة تقييمك وتعليقك. في حال وجود أي مشكلة أخرى. يمكنك التوصل معنا من خلال بوابة الدعم في تطبيق نرعاكم. فريق نرعاكم من مؤسسة الرعاية الصحية الأولية ### 1/5 — Can’t change health centre *2021-03-14* I applied for a health card through the app and only got a response after two weeks. Only to be told that the health centre for my zone has changed and asked me to resubmit. The thing is, the app assigns the health centre according to zone and I can’t change the health centre in my application so i cannot resubmit. What a waste of time, and now i still cannot get a covid vaccination appointment because i have no health card **Developer response:** Thank you for taking the time to share your feedback! To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page or the Info (i) icon from the login page. -Nar’aakom Team from PHCC ### 1/5 — Network request failed *2021-03-09* I had applied for a new health card and I submitted all the required documents and after I got a reference number and during the 7 days i cannot follow up my application or even to login and the above mentioned message appears (Network request failed) In addition to the above I had raised my concern and no feedback. How come and application dealing with the health of and suppose to assist them to be such poor . **Developer response:** Thank you for taking the time to share your feedback! To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page or the Info (i) icon from the login page. -Nar’aakom Team from PHCC ### 1/5 — Useless *2021-02-02, version 1.3.8* Totally useless unless the calendar is connected to the appointment system. Through the app requested an appointment at my Health Centre. Calendar gave me options from 48 hours later. Selected appointment slot. All good so far. Received a call the next day, but missed it. Called back. No record of appointment request. Next appointment 5 weeks later. ### 1/5 — Not useful at all *2021-01-31* Submitted 4 application, all rejected People work behind the scene don't qualified to handle the applications Deleted... **Developer response:** Thank you for taking the time to share your feedback! To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page or the Info (i) icon from the login page. - Nar’aakom Team from PHCC ## Most critical reviews (10 lowest-rated) ### 1/5 — Not reliable App *2025-08-11, version 2.2.7* Well, im trying to update my health center thru this app and i uploaded all the documents required. But when i clicked submit then it will just show a pop up please wait. Then it will take time too much time, then it will not be processed. ### 1/5 — Technically poor *2025-04-19* Cannot reach the bottom of the application to submit the documents ### 1/5 — Not a reliable app *2024-06-13, version 1.9.6* Even if you have this app still you can’t book an appointment with health centers. Customer service sucks😡 ### 1/5 — health card problem *2024-02-17, version 1.8.13* unable to apply for health card via app.please fix ### 1/5 — Keeps crashing *2024-02-14* I’m on the latest iOS 17.3.1 and the app keeps crashing. I deleted it and downloaded again but to no avail. I hope the problem will be addressed quickly. **Developer response:** Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC ### 1/5 — Not working *2024-02-14* New version is not working **Developer response:** Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC ### 1/5 — Crashing 1.8.6 *2024-02-13* After update to 1.8.6 app crashing on ios 17.3.1 **Developer response:** Thank you for taking the time to share your feedback! Please share your suggestion with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC ### 1/5 — App crash *2024-02-13* App is getting crash recently **Developer response:** Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC ### 1/5 — Crashing 1.8.6 *2024-02-11* After update to 1.8.6 app crashing on ios 17.3.1 **Developer response:** Thank you for taking the time to share your feedback! Please share your suggestion with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC ### 1/5 — لحد ينزله ماينفع *2023-04-17* والارقام فالايميل لما انسجل بلعربي شلون نكتب الايميل بلعربي ؟؟وبعدين مايصير الدخول انتو ماطلبتو اسم المستخدم **Developer response:** شكرًا لك على الوقت الذي قضيته في مشاركة تعليقاتك! لكي نتمكن من مساعدتك ، سنحتاج إلى فهم المزيد من التفاصيل حول المشكلة التي تواجهها. يرجى مشاركة ملاحظاتك معنا من خلال التطبيق باستخدام صفحة المساعدة (؟) أو أيقونة المعلومات (i) من صفحة تسجيل الدخول. فريق نرعاكم من مؤسسة الرعاية الصحية الأولية ## Most praised reviews (6 highest-rated) ### 5/5 — Essential App for anybody living in Qatar ❤️ *2024-02-19* An incredibly helpful application enabling users to effortlessly apply for health cards and schedule appointments online, streamlining the process and conserving time and energy. I efficiently applied for my daughter's card through it. Although the app experienced a crash after a recent update, the developer promptly resolved the issue. ### 5/5 — App Issue *2021-01-10* When I am putting my credentials a black screen is popping out and I can not enter into this app. Moreover this app if of Great use. Thank a lot to the team of PHCC. **Developer response:** Thank you for taking the time to share your feedback. We're constantly working on improving our app and make it the best possible experience for you! Our team has identified and fixed the issue. Please update the app to the new version. We encourage you to update your review and rating with your feedback. If you are still facing the same problem and to better support you, we are now introducing a way for you to share your feedback or request support through the app using the Help (?) page or the Info (i) icon from the login page. Thank you Nar'aakom Team ### 3/5 — App crashing *2024-02-11* I tried to open the app today on iPhone but it keeps crashing. Few days back it was working fine. I reinstalled the app but still same issue. **Developer response:** Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC ### 2/5 — App crashing *2024-02-11* Application keep on crashing after update **Developer response:** Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC ### 2/5 — Add debit or apple pay services *2023-11-30* Please add debit payment service on your app that will be easy for users the hukoomi website is have no options for the payment only Credit cards, make it easy like MOI website by the way we are in 2024 next month they easiest method is apple pay **Developer response:** Thank you for taking the time to share your feedback! Please share your suggestion with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC ### 2/5 — Unable to upload supporting PDF documents *2021-01-23, version 1.3.5* Unable to upload supporting PDF documents. Emailed app support - no resolution or response received. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*