# Narus Health — user reviews

> 6 indexed App Store user reviews of Narus Health by Narus Health, Inc, rated 1.80/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/narus-health/id1202291447/reviews
- App overview in markdown: https://appshunter.io/ios/app/narus-health/id1202291447.md
- Rating breakdown: 5★ 1 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 10

## Most critical reviews (6 lowest-rated)

### 1/5 — Terrible App

*2025-02-21*

This is a terrible app. Every time I got to login I just get a white screen. Bad.

### 1/5 — Garbage

*2025-02-18*

App not working for almost week

### 1/5 — Can’t get past enroll

*2024-11-27*

My work switched to Lucent (Narus) health…… so far not so good. When enrolling I am unable to get past the create a new password page. I put in my new password and the “Send” box to get to the next page is faded, and doesn’t not respond when tapping it. Great start to the new health insurance my company is using!

### 1/5 — Really bad!

*2024-04-24*

There is absolutely no point to this app. It is basically a place you can text health concerns to and get zero response. I will update if anyone ever responds lol

### 1/5 — This app is garbage

*2024-01-22*

There is no one answering questions in the chat- and no other feature but this! This app is useless.

### 4/5 — Love the App

*2024-03-09*

The app allows you to communicate via chat with the Narus Health Concierge team. You can ask any question and their staff will respond. This includes billing, benefits, network providers, and more. Very well done.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*