# NASB - Mobile Banking — user reviews

> 7 indexed App Store user reviews of NASB by NASB North American Savings Bank, rated 4.70/5 from 506 ratings.

- Source: https://appshunter.io/ios/app/nasb-mobile-banking/id6755587652/reviews
- App overview in markdown: https://appshunter.io/ios/app/nasb-mobile-banking/id6755587652.md
- Rating breakdown: 5★ 433 · 4★ 43 · 3★ 11 · 2★ 6 · 1★ 13

## Most critical reviews (7 lowest-rated)

### 1/5 — New app is worthless

*2026-04-17*

Unable to get the new app to open correctly Absolutely worthless and I have paperless so I have no way of accessing account

**Developer response:** We are sorry for the trouble you are experiencing with the app. For further assistance, please contact us at 1(800)677-6272 option 3 and we will be happy to assist you.

### 1/5 — Doesn’t work.

*2026-03-17*

All week this week I get a white screen when I’m trying to see the detail of my account.

**Developer response:** Thank you for your feedback. We are continuing to work on the functionality of the new mobile app and expect to be able to make additional improvements in the future. Thank you for your patience.

### 1/5 — Frustrated with the app

*2026-03-15*

So far the new app keeps freezing and does not download everything. I’m hoping it’s just a glitch.

**Developer response:** Thank you for your feedback. We are continuing to work on the functionality of the new mobile app and expect to be able to make additional improvements in the future. Thank you for your patience.

### 1/5 — Horrible and ugly

*2026-03-06*

Sooooo horrible compared to the old app. No budgeting feature or spending overlook, hard to use, ugly to look at. Begggging NASB to go back to their old app, it was so much better.

**Developer response:** Thank you for your feedback. We are continuing to work on the functionality of the new mobile app and expect to be able to make additional improvements in the future. Thank you for your patience.

### 4/5 — comment

*2026-04-03*

the print on the web site is to small not easy to read

**Developer response:** Thank you for your feedback. We are continuing to work on the functionality of the new mobile app and expect to be able to make additional improvements in the future. Thank you for your patience.

### 5/5 — LOVE THIS BANK

*2026-08-11*

We have banked here for over 32 years. Trustworthy Friendly Professional

**Developer response:** Thank you very much for your positive feedback!

### 5/5 — Customer Service

*2026-05-26*

Customer Service today was amazing the help I needed was above and beyond !

**Developer response:** Thank you very much for your positive feedback!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*