# NASBA CPA Mobile — user reviews > 17 indexed App Store user reviews of NASBA CPA Mobile by NATIONAL ASSOCIATION OF STATE BOARDS OF ACCOUNTANCY, INC, rated 3.30/5 from 31 ratings. - Source: https://appshunter.io/ios/app/nasba-cpa-mobile/id6744750346/reviews - App overview in markdown: https://appshunter.io/ios/app/nasba-cpa-mobile/id6744750346.md - Rating breakdown: 5★ 17 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 12 ## Most critical reviews (10 lowest-rated) ### 1/5 — App Issues - Login *2026-08-07* This app sucks. Every time I try to log in it fails. Autofill does not work. I am extremely disappointed. ### 1/5 — Not working *2026-03-09* I think ever since I upgraded to iOS 26.3.1, the app stopped working. Every time I open it, it just stays on the green loading screen even after recognizing my face. It’ll then show the login button which I then click and show my face but it still doesn’t change anything. **Developer response:** Thanks for your feedback! We’ve released an update to fix this issue with biometric log-in. Please update to the latest version for the best experience. If everything works well, we’d appreciate it if you could update your review—it really helps us keep improving. Thanks for your support! If you need further assistance, please contact CPAEXAM@nasba.org. ### 1/5 — Can’t login *2026-01-14* App still can’t get past login page, stuck in a Face ID loop **Developer response:** Thank you for your feedback! We’re sorry to hear you’re experiencing issues. Please contact NASBA at cpaexam@nasba.org so our team can assist you further in resolving the problem. ### 1/5 — Never opened *2026-01-12* The App is not working, no matter how I update,open and close. It just kept loading. **Developer response:** Thank you for your feedback! We’re sorry to hear you’re experiencing issues. Please contact NASBA at cpaexam@nasba.org so our team can assist you further in resolving the problem. ### 1/5 — Won’t load tells me I need to update but doesn’t let me update *2026-01-08* Every time I tried to open the app it says I need to update it to make it work but it won’t let me when I come to App Store it just says open!!!! **Developer response:** Thank you for your feedback! We’re sorry to hear you’re experiencing issues. Please try the following steps: 1) Uninstall the app from your device. 2) Restart your phone. 3) Reinstall the app from the App Store. If the issue persists after completing these steps, please contact NASBA at cpaexam@nasba.org so our team can assist you further in resolving the problem. ### 1/5 — App doesn’t work *2025-12-28* App still doesn’t go past log in page after update. Not sure how else to give feedback **Developer response:** Thank you for sharing your experience! We value your input as it helps us improve the experience for all users. We’d love to hear from you regarding the issue you are encountering—please email us at CPAexam@nasba.org. Your insights make a big difference, and we appreciate your time and support! ### 1/5 — App Doesn’t Work *2025-12-16* The stopped working **Developer response:** Thanks for your feedback! We’ve released an update. Please update to the latest version for the best experience. If everything works well, we’d appreciate it if you could update your review—it really helps us keep improving. Thanks for your support! ### 1/5 — Login *2025-12-16* Can’t log in to app after last update. Starts Face ID but nothing happens. **Developer response:** Thanks for your feedback! We’ve released an update to fix the login issue and improve sign-in reliability. Please update to the latest version for the best experience. If everything works well, we’d appreciate it if you could update your review—it really helps us keep improving. Thanks for your support! ### 1/5 — Doesn't work *2025-12-14* When you open the app, it glitches out and won't open past the main page. **Developer response:** Thanks for your feedback! We’ve released an update. Please update to the latest version for the best experience. If everything works well, we’d appreciate it if you could update your review—it really helps us keep improving. Thanks for your support! ### 1/5 — No longer works *2025-12-10* This app was working great, but now it just doesn’t open. I’ve redownloaded it multiple times, checked for updates, but keep getting an error when I open the app saying I need to download it from the Apple Store and be unmodified… **Developer response:** Thanks for your feedback! We’ve released an update. Please update to the latest version for the best experience. If everything works well, we’d appreciate it if you could update your review—it really helps us keep improving. Thanks for your support! ## Most praised reviews (7 highest-rated) ### 5/5 — Not working *2026-03-11* Update: Works again! I think ever since I upgraded to iOS 26.3.1, the app stopped working. Every time I open it, it just stays on the green loading screen even after recognizing my face. It’ll then show the login button which I then click and show my face but it still doesn’t change anything. **Developer response:** Thanks for your feedback! We’ve released an update to fix this issue with biometric log-in. Please update to the latest version for the best experience. If everything works well, we’d appreciate it if you could update your review—it really helps us keep improving. Thanks for your support! If you need further assistance, please contact CPAEXAM@nasba.org. ### 5/5 — No longer works *2026-01-22* *updating review* The app is back to working now. This app was working great, but now it just doesn’t open. I’ve redownloaded it multiple times, checked for updates, but keep getting an error when I open the app saying I need to download it from the Apple Store and be unmodified… **Developer response:** Thanks for your feedback! We’ve released an update. Please update to the latest version for the best experience. If everything works well, we’d appreciate it if you could update your review—it really helps us keep improving. Thanks for your support! ### 5/5 — Love the notifications! *2025-10-23* Love the features of this app it’s so easy to use. It notifies me every step of the way and I really like that I can download my notice to schedule into my Apple wallet. ### 5/5 — Very Useful *2025-09-14* I am really glad they made this app. As others have stated. Everything you need for the CPA exam is in one app. ### 5/5 — Makes the CPA more navigable! *2025-09-10* This new layout makes the CPA portal more navigable! ### 5/5 — Great App *2025-09-08* The team over at NASBA did a great job with this. I was able to see all of my progress, payments, scores and more in the app. Shouldn’t have to log in online to see any of these any more. Also can download your NTS right to your Apple wallet! ### 3/5 — Needs a little bit of work *2026-08-09* The app is a great and convenient way to check my progress and see my scores. Unfortunately, it doesn’t seem like I can complete an application for an NTS. I can start an application, but whenever I try filling out the section for Accommodations, the screen goes white right after I answer the third question. I was really hoping that this glitch would’ve been fixed by now, but it’s still there. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*