# Nassau Financial — user reviews > 17 indexed App Store user reviews of Nassau Financial by Nassau Financial Federal Credit Union, rated 4.80/5 from 1,321 ratings. - Source: https://appshunter.io/ios/app/nassau-financial/id1555138076/reviews - App overview in markdown: https://appshunter.io/ios/app/nassau-financial/id1555138076.md - Rating breakdown: 5★ 1,147 · 4★ 108 · 3★ 29 · 2★ 7 · 1★ 30 ## What do users think of Nassau Financial? Overall sentiment: positive **Pros** - 🚀 Easy transfer from fare - 👍 User-friendly app - 👍 New features are more user-friendly - 👍 Clean and user-friendly design **Cons** - 🐛 Difficult to navigate - ⏱️ Unbelievably slow - 🔒 Concerns about third-party involvement in transactions **Commonly reported bugs** - Online banking became unusable after new app implementation - Login screen freezes **Most requested features** - Increase online payment limit - Restore previous payment limit ## Newest reviews (1 of 17) ### 5/5 — Much Faster And So Easy *2022-04-05* This app is so clean and user friendly. Love that Nassau Financial is making great improvements. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not user-friendly *2026-07-07* This app is lacking features and is not user friendly . Apps for every other bank I have ever used has better features . Basic functions are either not there or extremely hard to use on this banking app. It’s like they copied other banking apps and gave up half way through . This app is not user friendly and lacks functionality. ### 1/5 — Bank suck *2026-06-24* Bank sucks, app sucks, no Zelle option. Go with a different bank with a different app. ### 1/5 — App doesn’t work *2026-05-09* App doesn’t open ### 1/5 — Difficult to navigate *2026-02-24* The app is difficult to navigate. Additionally, simple issues like change of address cannot be accomplished via the app. ### 1/5 — Unbelievably slow *2022-04-28* You are better off writing a check instead of transferring money thru this app cause NCFCU says they use a third party ### 1/5 — Comment on New Policy *2022-04-12* Since you initiated this new app, your service has become unusable to me. I have been a depositor since the late 1960s but after the online payment limit has become limited to $2, 500.00, online banking at NCFCR has become useless to me. Every month or so I have needed to transfer about $25,000 to Chase to pay most of my bills, some of which exceed $2,500. Until your new app was implemented on 4/6/2022, I have never had a problem doing that. Today, regretfully, I withdrew $325,000 from Savers’ Edge and closed that part of my account so that I didn’t need to appear in person each time I needed to “feed” my checking account at Chase. I hope that, for the sake of your other depositors, you will consider changing your new payment limit back to where it had been. Sincerely, Terry F. O’Dwyer Account #30578 ### 5/5 — Great Banking *2026-08-14* Love the app. ### 5/5 — I have no complaints *2026-05-28* I’ve been a member for over 20 years. ### 5/5 — Great service *2025-05-11* Easy transfer from fare ### 5/5 — Happy customer *2023-06-28* Love the App easy convenient ## Most praised reviews (6 highest-rated) ### 5/5 — Service and guidance for their clients and especially for those who also serve *2023-03-07* I have been a client member of NFFCU since 1994, the year I graduated from Nassau County Sheriff’s Department Corrections Academy, and albeit I was 33 years old, older than many of my colleagues and younger than a few at least in my academy class, all of us were low on funds, between jobs in a leap of faith for more prosperity or brand new to the blessed opportunity of upper middle class economic sustainability with an almost limitless path of advancement and upward mobility…By The Numbers, on meal breaks or after class get to gethers , we consoled our empty pockets and any worries of graduating the challenging class…Those in the know stated the sure fire short term goals that would begin our career…NUMBER ONE…graduate academy….Number TWO…Become a member of NFFCU and quicker than you can believe…we’ll be home owners, new vehicles vacations, upper education providers for our children…It was not a fantasy at all….NFFCU has been an integral part of professional law enforcement officers throughout their careers as well as my own…a financial sanctuary, a peace of mind community. I am grateful Bertram C Wilson Jr ### 5/5 — Great! *2022-08-15* A wonderful experience. ### 5/5 — App design *2022-05-04* This apps is marvelous and seem very safe and confidential/private no interruptions etc loving with a loving peace of mind thank you guys we all r benefiting now from waiting I rate Amen ### 5/5 — Mobile App *2022-04-27* I love these new features, it’s more user friendly than other financial institutions. Great job NFFCU! ### 5/5 — Awesome! *2022-04-07* Big upgrade from the last app- love the e statement feature and now I can pay bills from my phone! Great! ### 5/5 — THIS APP IS AMAZING *2022-04-07* huge lifesaver and way better then the last app, so much faster love it so much. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*