# Natera Provider — Provider access: Oncology

> Provider portal for tracking patient orders and accessing test results. (iPhone/iPad app by Natera, Inc..)

- Source: https://appshunter.io/ios/app/natera-provider/id1559183134 (this page in markdown: same URL + `.md`)
- Developer: [Natera, Inc.](https://appshunter.io/developer/930575763)
- Category: Medical, Productivity
- Price: Free
- Rating: 5.00/5 from 11 App Store ratings · 11 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 49 MB
- Languages: English
- Released: 2021-12-25
- Data updated: 2026-07-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/natera-provider/id1559183134/reviews.md

## What is Natera Provider?

Stay connected with your patients' order statuses and test results - anytime, anywhere.

Key Features:
- Order Tracking: Monitor in-progress patient tests at a glance.
- Results timeline: View historical results for a patient in a structured timeline
- Easy Sharing: Share a full PDF of results with care teams or patients.
- Secure Access: Sign in with Face ID or Touch ID.


Patients: This is an app for physicians. Access your order status and test results through Natera’s Patient Portal at my.natera.com.

## Key features

- Order tracking for patient tests
- Historical results timeline
- Secure sign-in with Face ID/Touch ID
- Shareable PDF reports
- Provider access to patient data

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/natera-provider/id1559183134/reviews.md

### 5/5 — Easy to use

*2025-05-09*

I find the app very intuitive and easy to use.

### 1/5 — Natera App- Terrible

*2025-03-02*

The website is down for maintenance so I downloaded the app and it won’t let me past the login screen. It doesn’t load or do anything else. Please fix this inconvenience for better quality service for your customers.

### 1/5 — Couldn’t even login

*2025-02-04*

The mobile app refused to recognize my valid user/pw and kept sending error messages. So I couldn’t get past login. I have deleted and reinstalled the app. But this makes me wary to only access my portal on my desktop.

**Developer response:** Hi o8sunny8o, sorry for the misunderstanding! the Natera Provider app is only for your Providers, not for patients. We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

### 1/5 — Not for patients

*2025-01-28*

Downloaded the app just to be told it’s not yet available to patients.

**Developer response:** Hi MsCali, sorry for the misunderstanding! the Natera Provider app is only for your Providers, not for patients. 

We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). 

If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

### 1/5 — Horrible

*2025-01-22*

Won’t let me log in on the app at all. It’s very frustrating

**Developer response:** Hi hsm, sorry for the misunderstanding! this application is only for your Providers, not for patients. 

We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). 

If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

### 1/5 — iPhones don’t work with the app

*2025-01-22*

You can’t sign in on an iPhone with the app but you can sign in on the website. I think it’s ridiculous how that works but my results came back so that’s a plus

**Developer response:** Hi Tiny_jazzy, sorry for the misunderstanding! this application is only for your Providers, not for patients. 

We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). 

If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

### 1/5 — Doesn’t work

*2025-01-13*

Doesn’t let you sign in iPhone user

**Developer response:** Hi Courtney, sorry for the misunderstanding! this application is only for your Providers, not for patients. 

We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). 

If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

### 1/5 — Not working

*2025-01-10*

Not working it don’t let mi sing in

**Developer response:** Hi Yessica, sorry for the misunderstanding! this application is only for your Providers, not for patients. 

We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). 

If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

### 1/5 — Not a great service

*2024-08-06*

The mobile version of Natera loads really awkward, it's not meant to use in mobile browsers. So i downloaded the app in hopes of better accessibility but was sadly mistaken. The app does not offer sign in options thru Google which is how I created my account when i originally signed up. Now my only option is to pull out a laptop (highly inconvenient for on the go) and sign into the desktop version. I hope adjustments are made to this app soon because I have no choice but to use this company to get all my genetic prenatal testing. Natera is the only service my provider offers for genetic testing & now i'm stuck frustrated with the lack of accessibility to this website and app.

**Developer response:** Hi kaayyy23, sorry for the misunderstanding! this application is only for your Providers, not for patients. We do have a patient mobile experience I think you'll really enjoy. 

You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). If you have any trouble, please contact support@natera.com and they'll get you squared away. 

We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

Note for others reading this: We have our patience experience launched only for our Women's Health patients at the moment, but it will be available for Oncology patients later this year and Organ Health patients in 2025.

### 5/5 — Very Practical

*2024-01-12*

Love to use when I’m in clinic with my patients

## Frequently asked questions about Natera Provider

### What is Natera Provider used for?

Natera Provider allows physicians to monitor patient oncology test statuses, view historical results in a timeline, and share PDF reports securely. It provides convenient access to patient data while on the go.

### Is Natera Provider free to use?

Yes, Natera Provider is available for free. There are no costs associated with downloading or using the application.

### What devices support Natera Provider?

Natera Provider is compatible with both iPhone and iPad devices. It is designed for mobile access by healthcare professionals.

### How secure is Natera Provider?

Natera Provider offers secure access through Face ID or Touch ID authentication. This ensures that patient information is protected and only accessible by authorized providers.

### How often is Natera Provider updated?

The latest version of Natera Provider is 2.5.0, which was last updated on March 10, 2026. Updates are released to improve functionality and security.

### What is the age rating for Natera Provider?

Natera Provider has an age rating of 17+. This is typical for medical applications that handle sensitive patient information.

### Can patients use Natera Provider?

No, Natera Provider is specifically an app for physicians. Patients can access their order status and test results through Natera’s Patient Portal at my.natera.com.

### What kind of medical information does Natera Provider handle?

Natera Provider focuses on oncology test orders and results. It provides a structured way for providers to track patient progress and access historical data.

## Version history (last 5 releases)

### 2.6.5 — 2026-07-06

Bug fixes and improvements

### 2.6.0 — 2026-05-14

Bug fixes and improvements

### 2.5.3 — 2026-04-09

Bug fixes and improvements

### 2.5.0 — 2026-03-10

Custom notifications are now enabled

### 2.4.3 — 2026-03-06

Bug fixes and improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*
