# National Car Rental — Car Rental with Speed & Choice

> Mobile app for managing car rentals and Emerald Club benefits. (iPhone/iPad app by EAN Services, LLC.)

- Source: https://appshunter.io/ios/app/national-car-rental/id675304115 (this page in markdown: same URL + `.md`)
- Developer: [EAN Services, LLC](https://appshunter.io/developer/1750545599)
- Category: Travel, Business
- Price: Free
- Rating: 4.80/5 from 225,830 App Store ratings · 256 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 66 MB
- Languages: American English
- Released: 2015-05-01
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/national-car-rental/id675304115/reviews.md

## What is National Car Rental?

Tap into the power of the Emerald Club® with the National Car Rental® app. The National Car Rental app offers features to help you take control of your rental experience on the go.​

​Speed & Convenience in the Palm of Your Hand​
• As an Emerald Club member, profile details are automatically applied to your reservation to help you save time.​
• Access current and upcoming trip information as well as past rental history and detailed receipts.​
• Search National locations worldwide and view location details, like hours of operation, addresses and phone numbers – even get arrival directions to the lot.​
• Contact Roadside Assistance or 24/7 customer support, and access frequently asked questions.​

Tools for the Control Enthusiast​
• Reservation Assistance provides you with timely and important information about your rental when you need it.​
• Manage your Emerald Club profile, view your progress to the next Emerald Club tier and credits toward free rental days (covers base rate, Time and Mileage, only).​
• Extend your rental directly from the app by simply choosing a new return date and time.​

Virtually Everything You Need to Get On the Road​
• With Emerald Checkout℠, you can take control to a whole new level at Emerald Aisle locations. Scan a vehicle in the aisle (and view details like mileage and features), confirm your rental options and accelerate your exit process with a Virtual Pass barcode.​
​
By clicking on "Install", you consent to the Terms of Use (https://www.nationalcar.com/en/legal/terms-of-use.html) and Privacy Policy (https://privacy.ehi.com), including access to or storage of performance and usage of device and/or app related data for analytic purposes by National Car Rental or its third-party providers.​

## Key features

- Emerald Club member benefits
- Access trip information and history
- Search and view location details
- Manage Emerald Club profile and credits
- Extend rental duration
- Emerald Checkout for faster exit

## Chart rankings

- #140 in Top Free · Travel (US App Store)

## What do users think of National Car Rental?

Overall sentiment: negative

**Pros**

- 🚀 Seamless app experience
- 👍 User-friendly
- 💡 No option for providing corp code

**Cons**

- 🐛 App crashes frequently
- 🐛 Reservation details not saved
- 🐛 Inability to add payment
- 🐛 Emerald checkout doesn't work
- 🐛 Reservations not showing up
- 🐛 Pricing discrepancies
- 🐛 Latest update breaks functionality
- 🐛 Slow and glitchy with each update
- 🐛 Unreliable search and booking
- 🐛 Constantly problematic

**Commonly reported bugs**

- App crashes on launch
- Unable to complete reservations
- Search functionality broken
- Inability to add credit cards

**Most requested features**

- Ability to edit profile information
- Option to save reservations from third-party bookings

## Recent user reviews (10 of 256)

All indexed reviews: https://appshunter.io/ios/app/national-car-rental/id675304115/reviews.md

### 1/5 — Inaccessible receipts.

*2026-08-07, version 6.15*

I absolutely hate the way National does receipts, to the point that I avoid renting with them even though they have a better selection of vehicles. The app demands FULL ACCESS TO PHOTO LIBRARY, to give you a receipt which is just a long skinny screenshot. There is absolutely no reason for this. Have you people never heard of a .pdf?

You have to go to the website to get a normal receipt document but it is unnecessarily pretty and thus 2 pages long. Look at a hertz receipt for how to do it right. Clean, simple, concise, and easy for automated expense platforms to read.

### 1/5 — Cancellation

*2026-07-31, version 6.15*

“This reservation cannot be cancelled.” I have to call…like it’s the stone ages.

### 1/5 — “An error has occurred. Please try again.” Time to go elsewhere. 7/22/26

*2026-07-22, version 6.14*

Trip upcoming. Go to open this POS app on my iPhone 17 Pro Max: “An error has occurred. Please try again.” Literally dozens of times. Refresh. Restart. Uninstall. Reboot. Reinstall. “An error has occurred. Please try again.”

Customer Service claims ignorance. This entire episode eroded my confidence in National completely.

### 1/5 — 50/50 if it works

*2026-07-08, version 6.14*

I travel for work and use this app every week. The last two months I get an error every time I open the app and it doesn’t work. Hertz doesn’t have this problem.

### 1/5 — Recent update bricked the app

*2026-06-16, version 6.14*

I have to constantly open and close the app to get ride of a generic “An error as occurred” message in the Home Screen. Still can’t log in

### 1/5 — Hot garbage

*2026-06-04, version 6.13*

Unable to modify reservation. Unable to add new payment method. Wanted me to download another app to verify a new card for this app.

### 1/5 — Not usable

*2026-05-29*

I’m not able to use this app. I get a message saying “An error has occurred, please try again.” I’ve tried multiple times without success. I’m able to login to my account fine from my PC browser.

**Developer response:** Hi scorpi05, thank you for your feedback. We would like to look into this further but need some more information. Please visit nationalcar.com/app-help to contact us via chat or phone with the details of your issue and your contact information to resolve your issue as soon as possible. Thank you! -Mack

### 4/5 — Good app, except for the company not delivering a rental information to my calendar.

*2026-05-18, version 6.13*

Good app, except for the company not delivering a rental information to my calendar under the “Add Only To My Calendar” option. The app does not honor that request of limiting access of my calendar and there seems to corrosion to all “Full Access To My Calendar” in order to save the rentals in my calendar. There is no legal justification National Rent-A-Car should have access to my full calendar.

### 1/5 — App broken for iPhone

*2026-05-15, version 6.13*

This app is broken for the iPhone 15. Starts with an immediate error and will not log in.

### 1/5 — Disappointing rewards program

*2026-05-09, version 6.13*

I called today. I’ve rented cars for a couple weeks of January, all of February and March and most of April. Their customer service team said that equates to three free rental days.

## Frequently asked questions about National Car Rental

### What does the National Car Rental app do?

The app allows users to manage their car rental experience on the go. It provides access to trip information, allows searching for locations worldwide, and offers features for Emerald Club members to streamline their rental process.

### What are the key features of the app?

Key features include automatic application of Emerald Club member profile details, access to current and past trip information, worldwide location search with directions, management of Emerald Club profiles and credits, rental extension capabilities, and Emerald Checkout for faster vehicle selection and exit.

### Is the National Car Rental app free to use?

Yes, the app is free to download and use. While the app itself is free, the car rental services booked through it will incur costs. There are no in-app purchases mentioned for the app's functionality.

### Who is the target audience for this app?

This app is designed for frequent travelers and National Car Rental customers, especially those who are members of the Emerald Club. It aims to provide convenience and control over the rental process for these users.

### How does Emerald Checkout work?

Emerald Checkout allows users to take more control at Emerald Aisle locations. You can scan a vehicle in the aisle to view its details, confirm your rental options, and then use a Virtual Pass barcode to accelerate your exit process.

## Version history (last 5 releases)

### 6.15 — 2026-07-30

Take control with our car rental app - speed and convenience in the palm of your hand. Enjoy access to the benefits you know and love to manage your car rental needs and help you continue to Go Like A Pro®.

Here's what we did for National Car Rental version 6.15:
• Fixed bugs, improved the UI, and did some general cleaning up under the hood.

### 6.14 — 2026-06-10

Take control with our car rental app - speed and convenience in the palm of your hand. Enjoy access to the benefits you know and love to manage your car rental needs and help you continue to Go Like A Pro®.

Here's what we did for National Car Rental version 6.14:
• Fixed bugs, improved the UI, and did some general cleaning up under the hood.

### 6.13 — 2026-04-09

Take control with our car rental app - speed and convenience in the palm of your hand. Enjoy access to the benefits you know and love to manage your car rental needs and help you continue to Go Like A Pro®.

Here's what we did for National Car Rental version 6.13:
• Fixed bugs, improved the UI, and did some general cleaning up under the hood.

### 6.12 — 2026-02-09

Take control with our car rental app - speed and convenience in the palm of your hand. Enjoy access to the benefits you know and love to manage your car rental needs and help you continue to Go Like A Pro®.

Here's what we did for National Car Rental version 6.12:
• Fixed bugs, improved the UI, and did some general cleaning up under the hood.

### 6.11 — 2025-12-16

Take control with our car rental app - speed and convenience in the palm of your hand. Enjoy access to the benefits you know and love to manage your car rental needs and help you continue to Go Like A Pro®.

Here's what we did for National Car Rental version 6.11:
• Fixed bugs, improved the UI, and did some general cleaning up under the hood.

## Apps similar to National Car Rental

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Hertz Rental Car, SUV, Van](https://appshunter.io/ios/app/hertz-rental-car-suv-van/id1456169098) | 4.8 (516,236) | Free | Travel |
| [Turo — Better car rental](https://appshunter.io/ios/app/turo-better-car-rental/id555063314) | 4.9 (809,180) | Free | Travel |
| [Avis - Car Rental](https://appshunter.io/ios/app/avis-car-rental/id308342527) | 4.7 (449,773) | Free | Travel |
| [Carla - Cheap Car Rental Deals](https://appshunter.io/ios/app/carla-cheap-car-rental-deals/id1035631234) | 4.6 (41,514) | Free | Travel |
| [Enterprise Rent-A-Car](https://appshunter.io/ios/app/enterprise-rent-a-car/id1020641417) | 4.9 (753,570) | Free | Travel |
| [Priceline - Hotel, Car, Flight](https://appshunter.io/ios/app/priceline-hotel-car-flight/id336381998) | 4.8 (1,141,588) | Free | Travel |

## More apps by EAN Services, LLC

- [Enterprise CarShare](https://appshunter.io/ios/app/enterprise-carshare/id925452533)
- [Enterprise Rent-A-Car](https://appshunter.io/ios/app/enterprise-rent-a-car/id1020641417)
- [Alamo - Car Rental](https://appshunter.io/ios/app/alamo-car-rental/id1434891109)
- [Commute with Enterprise](https://appshunter.io/ios/app/commute-with-enterprise/id1440331154)

All apps by EAN Services, LLC: https://appshunter.io/developer/1750545599

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*