# National Coop Bank — user reviews

> 6 indexed App Store user reviews of National Coop Bank by National Cooperative Bank, N.A., rated 4.50/5 from 135 ratings.

- Source: https://appshunter.io/ios/app/national-coop-bank/id1354468016/reviews
- App overview in markdown: https://appshunter.io/ios/app/national-coop-bank/id1354468016.md
- Rating breakdown: 5★ 98 · 4★ 10 · 3★ 2 · 2★ 2 · 1★ 7

## Most critical reviews (6 lowest-rated)

### 1/5 — Can’t send message

*2026-04-25*

Doesn’t let me send a message to the bank. Same with the website.

### 1/5 — ??? Y’all need a UX/UI crash course

*2025-09-30*

Second the review complaining about how hard it is to pay you guys what we owe you … awful awful platform and so confusing and difficult to navigate (still keep receiving error messages …) I miss the bill pay online! It was so easy!

### 1/5 — Great bank, truly terrible app

*2024-12-17*

Really the least usable banking app that I have ever used. I just want to pay what I owe you guys! Why make it so hard - do you want to force me to call so you can charge the assisted payment fee?

### 1/5 — NCB App

*2021-04-02*

This app is awful, it installs just fine and then it quits using facial recognition!! So frustrating to have to keep downloading it!!

### 3/5 — I am constantly logged out

*2023-06-13*

Ive made so many new passwords because the moment i can’t remember what i used is when it just logs me out it stopped using touch id doesn’t ever remember me when i hit remember me i am literally running out of ideas for new passwords

### 5/5 — Love NCB

*2020-10-15*

Laudable ethics, great customer service, pleasant user experience

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*