# National General — Your insurance, any time.

> Mobile insurance policy management and claims filing. (iPhone/iPad app by National General Insurance Company.)

- Source: https://appshunter.io/ios/app/national-general/id1617695317 (this page in markdown: same URL + `.md`)
- Developer: [National General Insurance Company](https://appshunter.io/developer/1571501816)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 44,486 App Store ratings · 386 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 200 MB
- Released: 2022-11-07
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/national-general/id1617695317/reviews.md

## What is National General?

Access your policy on the go. Here are some of the things you can do with the National General app:
  - Sign your new policy documents
  - Access your ID cards 
  - Enroll in paperless
  - Make a payment
  - Reinstate or renew your policy
  - Request roadside assistance
  - File a claim 
  - View your drivers and vehicles
  - View your coverages
  - View all policy documents
  - View your payment history

## Key features

- Sign policy documents
- Access ID cards
- Make payments
- File claims
- Request roadside assistance
- View policy documents

## Chart rankings

- #149 in Top Free · Finance (US App Store)

## What do users think of National General?

Overall sentiment: negative

**Pros**

- 🚀 Fast and responsive
- 👍 Clean and intuitive UI
- 💡 Commitment to improving the app

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Login and password issues
- 🔋 App not working after updates

**Commonly reported bugs**

- Login screen freezes
- App crashes on launch
- Unable to access ID cards or policy information

**Most requested features**

- Add Apple Wallet support
- Improve navigation with working back button
- Provide better customer service and communication

## Recent user reviews (10 of 386)

All indexed reviews: https://appshunter.io/ios/app/national-general/id1617695317/reviews.md

### 4/5 — Ver metodo de pago

*2026-08-23, version Release 2026-06-17 Version 778 (1.90.778)*

No pude encontrar la forma de cambiar el método de pago que tenía ya registrado por uno nuevo

### 1/5 — HTTP ERROR

*2026-08-23, version Release 2026-06-17 Version 778 (1.90.778)*

I have been trying to pay my insurance for 3 days and it keeps saying there’s some sort of error on the app and website . Not allowing me to log in or even quick pay

### 4/5 — Login

*2026-08-20, version Release 2026-06-17 Version 778 (1.90.778)*

Face ID issues

### 5/5 — Easy

*2026-08-19, version Release 2026-06-17 Version 778 (1.90.778)*

Extremely easy to work with

### 3/5 — Login

*2026-08-18, version Release 2026-06-17 Version 778 (1.90.778)*

Doesn’t save my login info quite annoying. Other than that easy app.

### 5/5 — Cadillac escalade

*2026-08-18, version Release 2026-06-17 Version 778 (1.90.778)*

Diane is very nice person she's explain very careful every single item at your convenience I recommend this place I recommend her 100%

### 5/5 — 👏

*2026-08-18, version Release 2026-06-17 Version 778 (1.90.778)*

Facil y rapido! Excelente!

### 5/5 — App

*2026-08-15, version Release 2026-06-17 Version 778 (1.90.778)*

Awesome and easy

### 2/5 — What happened?

*2026-08-14, version Release 2026-06-17 Version 778 (1.90.778)*

I used to be able to press “remember me” and be automatically logged in (also there was a biometric option to use Face ID, etc.) At some point, those options went away, and now I’m forced to log in every time. Not a huge deal, but I’d like to have those things back because it’s more convenient. Otherwise, it’s no reason to have the app.

### 4/5 — Great

*2026-08-13, version Release 2026-06-17 Version 778 (1.90.778)*

I like it it’s easy to use a little difficult to get logged in but once your in paying the bills and navigating through it is easy and pricing is great

## Frequently asked questions about National General

### What can I do with this insurance app?

This app allows you to manage your insurance policies on the go. You can sign new policy documents, access your ID cards, enroll in paperless billing, make payments, and even reinstate or renew your policy.

### Can I file a claim or request help with this app?

Yes, you can file a claim directly through the app. Additionally, you can request roadside assistance if you encounter any issues with your vehicle.

### Is this app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees.

### What information can I view about my policy?

You can view comprehensive details about your policy, including your drivers and vehicles, your coverages, all policy documents, and your payment history. This provides a complete overview of your insurance.

## Version history (last 5 releases)

### Release 2026-08-19 Version 801 (1.90.801) — 2026-08-24

We’ve made some behind-the-scenes improvements to help keep things running smoothly

### Release 2026-06-17 Version 778 (1.90.778) — 2026-06-22

We've made some behind-the-scenes improvements to help keep things running smoothly

### Release 2026-06-03 Version 763 (1.90.763) — 2026-06-08

We’ve made some behind-the-scenes improvements to help keep things running smoothly

### Release 2026-04-15 Version 738 (1.90.738) — 2026-04-20

We’ve made some behind-the-scenes improvements to help keep things running smoothly

### Release 2026-02-18 Version 727 (1.90.727) — 2026-02-19

We’ve made some behind-the-scenes improvements to help keep things running smoothly

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## More apps by National General Insurance Company

- [Direct Auto Insurance](https://appshunter.io/ios/app/direct-auto-insurance/id1571501814)
- [Encompass Insurance](https://appshunter.io/ios/app/encompass-insurance/id1580977172)
- [Allstate Elevate Rewards](https://appshunter.io/ios/app/allstate-elevate-rewards/id1621104432)
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All apps by National General Insurance Company: https://appshunter.io/developer/1571501816

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*