# National Life Group — Your policy on the go.

> Mobile access and management for National Life Group insurance and annuity policies. (iPhone/iPad app by National Life Group.)

- Source: https://appshunter.io/ios/app/national-life-group/id1358518929 (this page in markdown: same URL + `.md`)
- Developer: [National Life Group](https://appshunter.io/developer/964515749)
- Category: Finance, Business
- Price: Free
- Rating: 4.50/5 from 584 App Store ratings · 89 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 237 MB
- Languages: American English
- Released: 2018-05-30
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/national-life-group/id1358518929/reviews.md

## What is National Life Group?

The National Life app gives you secure access to your NLG Life Insurance and Annuity, on the go. It's the must-have partner for your policy.

Save time with the app:
o  Access your policies, together in one place.
o  View coverage, values, benefits and more.
o  Have a loan? Quickly look up details like balances and interest.

In just a few taps, you can:
o  Make a premium or loan payment.
o  Set it and forget it with autopayments.
o  View a history of your transactions and stop wondering if you paid your loan last week. 

But wait, there's more:
o  Easily access your agent's contact info.
o  Sign up for text and email alerts.
o  All the secure login features you'd expect, like Touch ID and Face ID.


NOTE: To login to the National Life app, you must have an active policy. Register your account in the app or at nationallife.com.

National Life Group is a trade name of National Life Insurance Company (Montpelier, VT) and its affiliates. TC99083(0318)P

## Key features

- Access policies in one place
- View coverage and values
- Make premium and loan payments
- Set up autopay
- View transaction history
- Access agent contact info
- Sign up for alerts

## What do users think of National Life Group?

Overall sentiment: positive

**Pros**

- 👍 Easy to navigate and use
- 👍 User friendly and convenient
- 👍 Straightforward and transparent
- 👍 Helpful and informative
- 👍 Provides great visibility into policies
- 👍 Allows easy access to policy details
- 👍 Enables self-service features

**Cons**

- 🐛 App crashes or freezes
- 🐛 Login issues and errors
- 🐛 Slow performance
- 🐛 Outdated or incompatible with updates
- 🔍 Limited functionality for policy changes
- 🔍 Lack of agent responsiveness

**Commonly reported bugs**

- App crashes when trying to view documents
- Login screen not working after updates
- Unable to complete transactions due to errors

**Most requested features**

- Allow early bill payments
- Provide more policy details within the app
- Improve app stability and performance
- Enhance login and authentication experience

## Recent user reviews (10 of 89)

All indexed reviews: https://appshunter.io/ios/app/national-life-group/id1358518929/reviews.md

### 1/5 — It's a scam.

*2026-05-28*

Anyone considering opting for this service—don't do it! They are scammers; they will never let you access your money. I tried to close my account with them, and out of the funds I had accumulated over four years—nearly $6,000—I was told that if I withdrew, I would receive only $400. They are absolute fraudsters, and I am going to make this information go viral so that others don't fall victim to this scam of a company. I will be reposting this across every social media platform.

### 5/5 — Amazing App!

*2026-05-26*

The quality of this app is by far the best I’ve seen! The ease of use and ability to research and cross reference the information on your policies and the availability of options is just Amazing!

### 1/5 — Not enough customer service agents

*2026-05-18*

NLG doesn’t  have enough customer service agents and takes so long time to have the call and for some reason if NLG can’t have the money from your bank and you have auto payments, your auto payments turns off and is reason that in a case if something happens you in that period of time  is reason that NLG doesn’t pay you your coverage cus you didn’t pay you your monthly payment cus you have in your mind that you had auto payments on

### 5/5 — National Life for people

*2026-04-16*

Great National Life Group company great mutual company. Now I know why agents recommend this company and it’s very easy to access the cash value against your life insurance policy and take out loans. And great neutral company better than any other company me as an agent I would recommend this life insurance mutual company for a family and friends and for anyone that wants to actually have more financial security in their life with a life insurance company this is the one to go.

### 5/5 — Easy to use

*2026-04-02*

This app has been great for keeping up with my policy, making additional payments online and watching my cash value grow.

### 5/5 — IUL Pension

*2026-03-24, version 1.22.3*

The IUL is top tier. NLG is the best/easiest platform, fastest growing and best customer service. Most people try to sell me on 401(k), IRA, CDs, mutual funds, and even high-yield savings. I have friends doing bitcoin, real estate and everything. These tools have their benefits, but they are not the best for tax-free retirement planning. My agent clearly showed me my tax-free retirement payout every month for the rest of my life until age 120 and at any point I pass, the remainder will go to my beneficiary tax-free. We both will receive tax free payments without any worries of market loss. That’s a real Retirement Plan. You can take money anytime as your cash value builds. In the beginning, it’s typically not as much cash value but as it compounds, the cash value compounds like crazy with an average 6 to 8% growth long-term. It’s not a get rich quick deal, it’s a tax-free retirement plan. If you come in with a larger amount of funds, you can put in a one time payment instead of monthly payments and start pulling retirement sooner. Wish I would have known sooner! Thanks @SynergyjSheffield

### 5/5 — Excellent

*2026-01-27, version 1.22.2*

Easy to navigate and use.

### 1/5 — National Lie

*2026-01-13*

They are slow and outdated. When I signed up, they told me I could use it easily and without complications, that it was better than having a savings account. I put money into it thinking I would have quick access to it, and they show that I can withdraw it. But when I try to complete the transaction, it gives an error. It's a huge mistake I made.

### 1/5 — The app

*2025-11-20, version 1.22.1*

App won't open after updating!

### 5/5 — First time user

*2025-11-06, version 1.22.0*

Pretty self explanatory, user friendly and extreme easy to use!

## Frequently asked questions about National Life Group

### What can I do with the National Life Group app?

The app allows you to securely access and manage your NLG Life Insurance and Annuity policies. You can view policy details, coverage, values, and benefits. It also enables you to make premium or loan payments, set up autopay, and view your transaction history.

### How do I log in to the National Life Group app?

To log in, you must have an active policy with National Life Group. You can register your account directly within the app or by visiting nationallife.com. The app also supports secure login features like Touch ID and Face ID.

### Is the National Life Group app free to use?

Yes, the National Life Group app is free to download and use. There are no in-app purchases or ads mentioned in the application data.

### What information can I view about my policy?

You can view comprehensive details about your policy, including your coverage, current values, and benefits. If you have a loan, you can quickly look up details such as balances and interest rates.

### Can I make payments through the app?

Yes, the app allows you to make premium or loan payments with just a few taps. You can also set up automatic payments (autopay) to ensure your payments are made on time without manual intervention.

## Version history (last 5 releases)

### 1.24.0 — 2026-08-12

Consolidated contact and paperless preferences into My Profile section. Enhanced processing of address changes.

### 1.23.2 — 2026-05-31

Most customers can now view and make changes to their beneficiary details online.

### 1.23.1 — 2026-04-11

Most customers can now view and make changes to their beneficiary details online.

### 1.23.0 — 2026-04-04

Most customers can now view and make changes to their beneficiary details online.

### 1.22.3 — 2026-03-01

Minor enhancements and bug fixes.

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## More apps by National Life Group

- [NLG Agents](https://appshunter.io/ios/app/nlg-agents/id964515750)
- [NLG Events](https://appshunter.io/ios/app/nlg-events/id1374564715)

All apps by National Life Group: https://appshunter.io/developer/964515749

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*