# National Park Service — user reviews

> 582 indexed App Store user reviews of National Park Service by National Park Service, rated 4.90/5 from 124,184 ratings.

- Source: https://appshunter.io/ios/app/national-park-service/id1549226484/reviews
- App overview in markdown: https://appshunter.io/ios/app/national-park-service/id1549226484.md
- Rating breakdown: 5★ 112,839 · 4★ 7,914 · 3★ 1,621 · 2★ 582 · 1★ 1,228

## What do users think of National Park Service?

Overall sentiment: positive

**Pros**

- 👍 Helpful information on national parks
- 🚀 Useful offline features
- 💡 Ability to create lists of visited/to-visit parks
- 🗺️ Interactive maps and GPS guidance
- 📷 Photo features like creating postcards

**Cons**

- 🐛 Downloading issues and app crashes
- 🔍 Difficulty finding specific information or navigating the app
- 🗺️ Inconsistent or incomplete map and trail data
- 🕰️ Outdated information on park hours and closures
- 🔍 Lack of organization and filtering options

**Commonly reported bugs**

- Downloading parks gets stuck at certain percentages
- Maps not loading or showing incorrect information
- App crashes when trying to access certain features
- Inconsistent behavior across iOS and Android versions

**Most requested features**

- Ability to add parks to visited list directly from park page
- Option to sync data across devices and backup user data
- Filter parks by type (national park, monument, etc.)
- Display all parks on a single map view
- Integrate with digital park passes and tickets

## Newest reviews (18 of 582)

### 3/5 — Great app

*2026-08-15, version 2.14*

Awesome app for national parks but no fishing help so not the best…

### 2/5 — Not user Friendly

*2026-08-09, version 2.14*

Needs better Instructions or better way of multi searching

### 2/5 — Horrible app

*2026-08-04, version 2.14*

I had to just get on Chrome to make my reservations. The app didn’t even list the National forest I wanted to find. Frustrating and hard to navigate. Couldn’t even find where to sign into my account.

### 5/5 — Great service !!

*2026-08-03, version 2.14*

Lots of information on park closures, availability of roads / closures. Maps are very useful. Especially when we had gone to Grand Canyon, Grand Teton and Glacier National Park.

### 5/5 — My love

*2026-08-01, version 2.14*

You are my love I love NPS. Good appp

### 5/5 — NPS app

*2026-07-31, version 2.13*

Excellent, very convenient.

### 3/5 — Phenomenal Idea, Slow Loading

*2026-07-31, version 2.13*

I love the NPS, and I’m glad it has invested in an app. My main criticism is that staff at each unit seems to be responsible for its individual section, which means there are wild differences in information and resources between each of the park units on the app. Also, there are some developer issues— the app frequently glitches and closes, especially when maps are open.

### 5/5 — Too many good things to list

*2026-07-28, version 2.13*

Everything you could want to know and prepare yourself for visits to the amazing and moving sites. Fantastic guide and educational information

### 5/5 — Fantastic App!!

*2026-07-28, version 2.13*

I love learning about new parks that I had no knowledge of prior to finding this app!! Great resource!

### 4/5 — Please fix app

*2026-07-28, version 2.13*

Sometimes it’s so slow and buggy scrolling. I love this app but it needs to have some fixes.

### 5/5 — Super good for gay sex

*2026-07-27, version 2.13*

Homosexuality is the most serious form of sexual violence and violence against children and adults since it is considered an acceptable practice for children and young adults in general because of the fact that homosexuality can be considered as a form of punishment for sexual abuse or sexual video games and is considered an act of

### 5/5 — Thank you for this App!

*2026-07-27, version 2.13*

This app was such a help to us during our amazing visit to Yellowstone!  Especially the geyser prediction times of Old Faithful.  Thank you for creating such a wonderful free app so everyone can enjoy what these amazing National Parks have to offer!

### 2/5 — Hard to navigate, not intuitive

*2026-07-24, version 2.13*

My wife and I are retired, we have been traveling America and when staying in Nation Parks don’t enjoy using this website.

### 5/5 — Works great

*2026-07-24, version 2.13*

All works great. Offline maps work great

### 5/5 — Absolutely love

*2026-07-23, version 2.13*

Started road trips this year have used this app i have been to New Mexico, Arizona, Utah , California, Nevada will be heading to Michigan this weekend

### 5/5 — Great app

*2026-07-22, version 2.13*

Really great app to
Use.

### 5/5 — Useful

*2026-07-22, version 2.13*

Useful For Finding Activities.

### 5/5 — love it

*2026-07-22, version 2.13*

game changing app

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful

*2026-08-08, version 2.14*

Writing is blocked. Can’t even get answers to basic questions. Waste of an app. You’ll get more just looking up NPS!

### 1/5 — I clicked on a hit for the Frederick Douglas House in DC.

*2026-07-28, version 2.13*

And it brought me to a search page that couldn’t find it.

### 1/5 — Federal Hall Closed for America 250 due to 95 Degree Temperatures? How Ridiculous! - U.S. Taxpayers

*2026-07-03, version 2.11.1*

Pathetically Poor  Judgement & Laziness - U.S. Taxpayer - July 3, 2026

### 1/5 — Camping?

*2026-06-29, version 2.11.1*

Not easy to find camping options in Acadia on this phone app.

### 1/5 — Tickets

*2026-06-28, version 2.11.1*

They way the do the tickets is terrible

### 1/5 — NPS APP

*2026-06-14, version 2.11.1*

You guys have straight up ruined this app.
It used to be simple and straightforward. Easy to find and map the Parks I have visited. I am to the point of giving up on this app

### 1/5 — Improvements needed

*2026-06-02, version 2.11*

Better internet in an ark needed as it’s pretty much dead except in a few areas. 

Gyaernpredictions should show past eruptions and tell how prediction is made.  

Frustrating when a gusher doesn’t go off and you don’t know what to do.  I know it’s nature. And things change.

### 1/5 — Disorganized

*2026-05-25, version 2.10.1*

Lots of digging to get to confused information. Map is pretty useless for planning.

### 1/5 — Hard to navigate

*2026-05-24, version 2.10.1*

This app offers few answers to questions about the parks and their fees.

### 1/5 — Touch not working

*2026-04-21, version 2.9*

This was a great app and I used it quite frequently but now I can’t use it at all! Once I open it, I can, maybe, type one letter and then it doesn’t work anymore. It just freezes up and won’t recognize the touch keypad anymore. At this point the app is worthless to me. Absolutely unusable! To make matters worse, the app support doesn’t even work!

## Most praised reviews (10 highest-rated)

### 5/5 — Exceptional info

*2026-08-23, version 2.14*

Been on a lot of trips of 20 years & this app/site is great.

### 5/5 — Blue Ridge

*2026-08-19, version 2.14*

I love the Blue Ridge due to its blue grass. One thing I would say though is that the Blue Ridge is also in Virginia and Georgia. A thing they could add is to go to the Floyd country store to listen to their Blue grass and eat there. It’s great though.🎻🌯🏞️

### 5/5 — DUMP tRUMP!

*2026-08-18, version 2.14*

MORE FUNDING FOR ALL NATIONAL PARKS 🏞️

### 5/5 — Love!

*2026-08-17, version 2.14*

Love the app! I use it to plan my vacations ❤️

### 5/5 — Park maps

*2026-08-14, version 2.14*

No matter the area the maps always work great for hiking!

### 5/5 — Informational

*2026-08-14, version 2.14*

The app is very informational

### 5/5 — Software Designer

*2026-08-12, version 2.14*

Indispensable for any visitor to the national parks

### 5/5 — Great App

*2026-08-10, version 2.14*

Easy to use full of information

### 5/5 — Amazing! 🤩

*2026-08-09, version 2.14*

I got this because I’m going to Yellowstone in September, and needed to see what was open. Great app!

### 5/5 — Love it!

*2026-08-04, version 2.14*

Love having all the info up to date and helpful tips all in one place. Stamps!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
