# Nationwide SmartRide® — user reviews > 182 indexed App Store user reviews of Nationwide SmartRide® by Nationwide Mutual Insurance, rated 4.60/5 from 1,840 ratings. - Source: https://appshunter.io/ios/app/nationwide-smartride/id1514200819/reviews - App overview in markdown: https://appshunter.io/ios/app/nationwide-smartride/id1514200819.md - Rating breakdown: 5★ 1,439 · 4★ 276 · 3★ 58 · 2★ 15 · 1★ 52 ## What do users think of Nationwide SmartRide®? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Helpful real-time updates - 💰 Provides discounts for safe driving - 🔍 Informative driving data and feedback - 🧠 Encourages safer driving habits **Cons** - 🐛 Inaccurate data collection - 🤔 Doesn't always recognize passenger vs. driver - 🤷‍♀️ Overly sensitive hard braking detection - 📱 Registers phone usage even when not driving - 🔋 Drains phone battery **Commonly reported bugs** - Login issues - Inconsistent trip recording - Inaccurate idle time tracking **Most requested features** - Allow manual trip editing - Distinguish between driver and passenger phone usage - Provide more detailed driving data and analytics - Add option to temporarily pause tracking - Improve compatibility with in-car infotainment systems ## Newest reviews (18 of 182) ### 4/5 — Nationwide app *2026-08-08, version 4.3.1* Use ### 4/5 — Works pretty well and encourages the right habits *2026-06-15, version 4.3.1* It sometimes reports a hard break or acceleration a bit to sensitively, and it is a bit inconvenient to turn it off for vacations or college stays, but mostly does a decent job and it reminds you of the good driving habits ### 3/5 — Rating App *2026-06-13, version 4.3.1* My percentage of discount has not raised. ### 5/5 — Really-easy...except *2026-05-15, version 4.3.1* Easy to set up. Easy to create and log trips. Very accurate. The except is it need to be kept open which is a pain. Develop a way to connect to car even if APP closed ### 4/5 — Smart ride *2026-05-14, version 4.3.1* Cut the beef ### 4/5 — It ok *2026-05-08, version 4.3.1* I like that it makes me more aware of how I am driving then getting a discount thanks ### 4/5 — App review.. *2026-05-01, version 4.3.1* I like how detailed the app is also that it counts and tells you of The distractions that you have accrued. Only thing I didn’t like is, now I feel I’m being tracked… hmm, what else is that data being used for?? Thanks …. ### 3/5 — When it works …. *2026-04-19, version 4.3.1* Great when it works. But disconnects on its own. And then sends messages that discount is at risk. Is this deliberate? ### 5/5 — Driving *2026-04-17, version 4.3.1* Safe ### 5/5 — Awareness *2026-04-09, version 4.3.1* Really like the sensitivity the app adds into my driving performance. ### 5/5 — Saving money by drive smart *2026-04-06, version 4.3.1* I like that we can watch our progress and keep track of our travels. Helps us know how we are doing. ### 5/5 — Keeps me safe *2026-04-02, version 4.3.1* Constant reminder to not use mobile while driving. ### 5/5 — Very good safety app *2026-03-30, version 4.3.1* Very good app I’d like to thank nationwide insurance for downloading the app for our family it’s teaching safe and good driving ### 5/5 — Dr *2026-03-27, version 4.3.1* Yes ### 5/5 — Thoughtful *2026-03-23, version 4.3.1* Even if you are already a safe driver this app makes you more aware of things you already know and practice ### 5/5 — Joan’s ride *2026-03-19, version 4.3.1* Saved me a lot of money ### 5/5 — Owner/only driver *2026-03-03, version 4.3.1* I don’t drive that much, but now I can look at this to see where I went on what days. It is also nice to see that I have good driving habits.! ### 5/5 — Good app *2026-02-09, version 4.3.1* I’m surprised at how accurately the app tracks the trip. Don’t know how to adjust this, but it also tracks while riding with another driver. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot Activate *2026-08-31, version 4.3.1* No matter what mobile number I enter, it says the number doesn’t match their records and I cannot activate the App. ### 1/5 — Sucks *2026-03-18, version 4.3.1* Won’t let me activate ### 1/5 — Inaccurate data collection *2025-09-01, version 4.1.1* I dont think this is accurate at all. My dad drove 100 miles yesterday, but it shows that i drove a 100 miles… ### 1/5 — Activate app *2024-11-04, version 4.0.0* I can’t even activate my app… says it can’t find my phone number…. I checked my plan and they have the correct phone number.. and there is no option to activate it any other way or to get help ### 1/5 — Terrible *2023-05-15* Honestly I participated in this same program with another company and never had so many issues with that app as I do with the nationwide one. This app never accounts to my train rides. Daily I take the train to work and I have to manually adjust the ride since the app can’t seem to figure out that I’m not driving. Another issue you are forced to have all drivers listed on the policy included in the app even if they don’t drive your car or even drive at all. When my husband and I are in the same car the app doesn’t even recognize that either. Instead of listing one of us as a passenger, instead the app tracks as both of us are driving which is impossible. Again you have to manually update that ride as well. They make it extremely hard to get a discount due to app issues like this. I’m not going to track all my rides and manually change every ride the app mistakes. Just not worth it for me. There are better motion tracking apps out there so nationwide can do better. ### 1/5 — Requires too much babysitting *2023-01-13, version 3.3.0* If I wasn’t married, never used public transportation, or never went out with friends the app might be OK. You have to constantly review the info the app collects to edit it. After using it to collect enough information to get my first discount I decided the hassle for $20/month wasn’t worth it. The app itself was OK. It never crashed on me. It was easy to edit the information. Again, it just wasn’t worth the hassle. ### 1/5 — Nationwide is a joke and so is this App *2022-04-13* My wife signed us up for full coverage insurance with Nationwide and we downloaded the app to be have our driving tracked and graded for the next several months. Started out paying close to $700 for six months. Using the app we would hope to receive a discount after several months of monitoring. I asked her to reach out to a few other insurance companies to compare rates. The very first reputable company she reached out to gave us a quote for $350 for six months for comprehensive for our two vehicles. I asked “is this some kind of joke? We are to have our driving scrutinized for several mos to only hope we get some sort of discount??” Needless to say, we dropped Nationwide like a hot potato and went with the other company with a better deductible and half the price. Nationwide is a joke and so is this big brotheresque App. Adios Nationwide. ### 1/5 — Joke *2022-01-19* This app that will determine what your driving score is to apply a percentage off your insurance is surely flawed!! I have driven a semi solo for 26 years without 1 accident and 1 under 10 speeding ticket in26 years. I came up to an intersection in my town which is known for bad visibility. The light turned yellow and I had a fast brake to avoid running a yellow light which I refuse to do. The tires didn’t squeal to a stop, the truck didn’t nosedive forward, however I was charged with excessive fast braking???? I sent an email explaining the situation, waste of time still stuck. I went on vacation to the eastern edge of Utah and was charged with 290 some minutes of driving at night. I am a professional driver who has a Class A CDL according to any court, lawyer, or type of police, or State Patrol officer. Most semi drivers will drive during those hours to avoid driving with Heavier traffic from 4 wheel drivers. Also living in IA I usually have a passenger instead of shutting off my truck and let them overheat in the summer or freeze in the winter I let passengers sit in the comfort of air conditioning or heat whatever the situation calls for!! OH NO YOU CANNOT DO THAT. When you do they time your idle time and say that you were on the interstate in stopped or stop and go traffic and your chances of being in an accident are greater???? EVEN THOUGH YOUR PARKED IN A GROCERY STORE PARKING LOT OR RUN IN TO PICKUP A PIZZA and that is going against you on your big percentage off your rate. Sent another email same answer. “ Yes we understand, but that’s how our system works. This is a farce when told I got a 35% discount at end of trial NATIONWIDE told my insurance agent to tell me 31%.???? I drive a 2019 Ford XLT I bought new January 18,2022 I have 9,333 miles on it haven’t even had second oil change so you can see how fair NATIONWIDE is with their rates! **Developer response:** We'd like to help you with that. Could you email your experience and details (name, phone number) to our Customer Advocacy team at Advocate@nationwide.com so they can dig into this for you? Thanks! ### 1/5 — TERRIBLE *2021-12-28* This app doesn’t know IF YOU ARE A PASSENGER in someone else’s car. Like how ridiculous is that? In order to “make the app know this” you have to toggle it EVERY TIME you get in someone else’s car. Then when I called Nationwide and and said just send me a plug-in transponder they weren’t going to do it because “the app works on my phone.” That’s not the point! I basically argued with the customer service lady and had to threaten to pull my insurance, which I have no problem doing since I will probably get a lower rate somewhere else, if they didn’t. I have been a loyal Nationwide customer for decades. Since I was 16. I’m now 43 years old. I also have my pet insurance through them with two dogs on it. I pay an arm & a leg for it. Honestly very disappointing. They did end up sending me one but should not have to argue to get it. ### 1/5 — You better monitor it on all drivers’ phones! *2021-07-22, version 2.0* My wife and I had it installed and working and we drove for 5 months. I monitored it occasionally with my discount always floating between 28-30%. 30 days before renewal I see my discount drop to 14%. Guess what? My wife’s app somehow lost the permission to always use location data (maybe some security update reset that months ago), and her discount was 0%, averaging down my 28% to 14%. No warning or notification in 4 months … Congratulations Nationwide, nice job losing a customer! ## Most praised reviews (10 highest-rated) ### 5/5 — My Travel Partner *2026-08-22, version 4.3.1* It makes me always be aware that everything you do in a car when you are driving affects your performance! ### 5/5 — Testing app *2026-07-21, version 4.3.1* I’m in destiny app myself as an agent having a track my miles and it is very easy to use anybody that wants to get the discount and there’s no-brainer you can change your status from driver to passenger or if you’re on a bus really helps eliminate those trips when you’re not driving doesn’t give you tons of alerts so it’s not pain at all ### 5/5 — Easy to use, discounts big *2026-07-12, version 4.3.1* The app is a great way to save money but also great reality check on your own driving. Everyone thinks they are a great driver, this clarifies that belief. I really don’t want people on their phones killing others while ordering lunch SO I hope someone looks at this app’s information and realizes they are too often phone distracted while driving ### 5/5 — Great App *2026-07-04, version 4.3.1* We love the information given on the drivers in our home. ### 5/5 — Nationwide insurance *2026-06-25, version 4.3.1* So far I’m pretty pleased with Nationwide Insurance I’ve been with them for about two months. They are reasonably priced and their coverage is Good. I’m thinking that I will stay with them for a while because they have accepted me with deer hits and all. I like the ease of getting their insurance and the friendly service. Thanks Nationwide. John S. Pennsylvania ### 5/5 — Safeties *2026-06-14, version 4.3.1* Great overview of driving data. ### 5/5 — Vero’s 2024 Mini Cooper *2026-06-10, version 4.3.1* Great data on daily basis ### 5/5 — Good *2026-06-10, version 4.3.1* Like it ### 5/5 — Good reminder *2026-05-25, version 4.3.1* This app helps to lower the cost of my insurance. What’s not to love about that. It is also a good reminder to drive safely. ### 5/5 — Sandy *2026-05-18, version 4.3.1* The Best!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*