# Native Foods — user reviews

> 50 indexed App Store user reviews of Native Foods by Native Foods Belmont, LLC, rated 4.40/5 from 264 ratings.

- Source: https://appshunter.io/ios/app/native-foods/id1289621559/reviews
- App overview in markdown: https://appshunter.io/ios/app/native-foods/id1289621559.md
- Rating breakdown: 5★ 196 · 4★ 21 · 3★ 17 · 2★ 13 · 1★ 17

## Newest reviews (11 of 50)

### 3/5 — Super slow

*2023-03-12*

They need to be faster. They were 30 minutes late on an online order I placed 2 hours ahead of time, which made me late to work. What’s the point of placing an online order?

### 3/5 — The app needs work

*2023-01-06, version 22.14.2022090501*

There is no search option and after placing an order there is no detailed delivery status with a map.

Most food delivery apps now have it. A lot of the are powered by DoorDash which provides an API to track the geolocation of the delivery person.

It shouldn’t be so hard to implement it. Wither embed a MapKit map or a Google Map and display a marker with a car icon. Query the DoorDash API periodically to update the state

### 2/5 — Bad for business

*2022-11-22, version 22.14.2022090501*

This app taxes more than DoorDash And you will not get your points for your first purchase on this app

### 3/5 — Delivery Issues

*2022-11-13, version 22.14.2022090501*

The app only updates when an order has been prepared but not when it has been picked up for delivery. Text updates are sporadic and tonight I received no communication about delivery at all. Even when I called the store, the associate had no idea when it would be delivered and the food was just sitting there cold.

### 4/5 — Good food, APP needs to update more frequently…

*2022-07-10, version 22.5.2022032304*

It sometimes takes extra time for an order to be transmitted to the restaurant, and sometimes the APP is offering a soup or entree that has not been available for a couple of weeks, but overall the restaurant has tasty food and the major issue is the APP needs to be updated in a more timely fashion…

### 2/5 — Eh

*2022-06-18, version 22.5.2022032304*

So even with this update, I STILL never receive text messages updating me on my order/delivery status. And yes, I’ve double and triple checked that I’ve entered the correct phone number. I really wish you guys would fix this. And the new app icon is oddly dark. It looks odd next to all my other apps.

Update: Nope. Still not receiving text message alerts. You’ve lost another star. Please fix this.

### 2/5 — No option to type modifiers

*2022-05-15, version 22.5.2022032304*

The old app gave the option to type a short modifier and that’s gone. The option to have the bun on the side is also gone. The menu sides to pay for should also include the Thai chili sauce. It seems to be the only sauce option missing.

### 2/5 — Option for Commenting Requests??

*2022-04-13, version 22.5.2022032304*

Wish there was that comment bar where we can make a note for the restaurant to consider….they had that option before in the old update. This new update is not the best….

### 2/5 — Ordering is easy but that’s it

*2021-02-22, version 1.3*

It’d be great if your app showed which locations offer eat-in/take out. I redeemed an award for $5 before I walked in the restaurant, only to see i have to order online. So now I lose my $5 reward. Reviews/complaints would be nice in app as well. Food was less than mediocre, the fresca and lemonade were just super sugar water. Can I get my $7 back for those drinks plus my $5 to my acct? Bc I wouldn’t go back otherwise.

### 3/5 — Can’t use rewards for online orders

*2020-09-26, version 1.3*

This is somewhat I can’t wrap my head around- ordering online is easy but I can’t use any of my rewards (bday, based on spending, etc). If I were to order inside, it would take forever to prep order. I have 30 min for lunch and ordering upfront is the only way to go.

### 5/5 — ♥️♥️

*2019-12-29, version 1.1*

I love native foods. They take alll my little coins. It’s one of my fav fast food vegan restaurants in Chicago! The app works fine for me. No problems!

## Most critical reviews (10 lowest-rated)

### 1/5 — Unreliable

*2023-02-16, version 22.14.2022090501*

I have received several incorrect orders. They never take responsibility and always place blame on third party delivery drivers although I’ve ordered it from the NF app. Refunds are impossible and have been told more than once that I have to just deal with the delivery service instead. I’ve been eating here for almost 15 years. Quality and service is consistently getting worse.

### 1/5 — This app is unnecessary

*2022-12-27, version 22.14.2022090501*

Today, I went to a Native Foods location and was given an ultimatum.  Download this app or do not eat here.

Yikes.  Native Foods has been good to me in the past, so I decided I would play along.  Unfortunately, the service at the location was so spotty I wasn’t able to complete the app download.

I am writing this review at home, after I decided to pick up lunch at another restaurant.  Native Foods, single restaurant apps are the worst.  I have tried others and have deleted all of them after a few months.  That being said, this is the first time I have been deterred from ordering altogether, just because I could not download the app.  You have a great thing going, please stop going down this route.

### 1/5 — Can’t get my lunch

*2022-12-14, version 22.14.2022090501*

I just ordered via the app for the Boulder Colorado location. I can’t find the location via GPS, and no one ever answers the phone. I’m stuck with paying food I can’t get!!!

### 1/5 — Putrid lettuce on my burger

*2022-09-22, version 22.5.2022032304*

Maybe your staff doesn’t realize that when the lettuce is actually black and slimy, it shouldn’t be put on the burger? Totally disgusting

### 1/5 — Great food, terrible delivery service

*2022-08-18, version 22.5.2022032304*

Food is great but I wouldn’t recommend delivery service.

### 1/5 — won’t let me enter PIN for gift card

*2022-04-30, version 22.5.2022032304*

the app conveniently stops working when i try to input the gift card PIN. i tap and tap and tap and the input box just won’t respond. unclear whether this inability is a bug or a feature

### 1/5 — Login with Apple no longer supported?

*2022-04-18, version 22.5.2022032304*

The old app allowed login with Apple and the update does not appear to support that anymore. I guess my rewards are lost and there’s no way to login with secure token through Apple anymore? I sent a message to contact us and never heard back. Maybe I’ll get a response here.

### 1/5 — Signup doesn’t work

*2022-01-03, version 1.4*

Perpetual glitch on last step

### 1/5 — Couldn’t even set up an acccount

*2020-08-12, version 1.2*

Since this is now the preferred method of placing an order (for obvious reasons), we tried to download the app and place ours for pickup. I got an error code every time I tried to complete the last step of the setup process, and my bf who did the setup on his phone didn’t get the promised $5 reward. We ordered online just fine, but the app is still pretty buggy.

### 1/5 — Can’t connect to the server!

*2019-10-24, version 1.1*

I updated the app when I switched phones and whenever I launch the app, a pop-up message (“Can’t connect to the server!”) appears and the app is stuck perpetually loading the first screen.

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2023-04-18*

Food is always delicious and fresh. The oatmeal cream pies are out of this world, my wife and I always get a couple extra to take home for the next few days.

### 5/5 — Same comfort choices, awesome new choices!

*2023-02-02, version 22.14.2022090501*

Took my wife, got to split the pulled pork and the Joplin jalapeño.  Both were amazing!

### 5/5 — Yummy

*2022-12-03, version 22.14.2022090501*

Love it!!! So easy! I feel like I’m cheating!!!

### 5/5 — Best vegan dining app!

*2022-10-26, version 22.14.2022090501*

Need I say more?

### 5/5 — Great food and easy to use app!

*2022-10-18, version 22.14.2022090501*

Love this food so much, and I’m not even a vegetarian! But it’s convincing me and that’s about the best review you can get, right?

### 5/5 — Love this place!

*2022-08-23, version 22.5.2022032304*

The app is great and convenient to order through! Great food and great staff at the Lone Tree location!

### 5/5 — Excellent App

*2022-04-08, version 22.5.2022032304*

I LOVE Native Foods!! When I first started using the app about 4 years ago it had issues. They have improved it A LOT. It is very stable, might be a bit confusing to navigate for the 1st time user. Please add delivery tracking back!!!

### 5/5 — Great tasty healthy food

*2021-10-17, version 1.3*

Love the specials

### 5/5 — Bomb

*2020-05-11, version 1.1*

Bomb food

### 5/5 — Delicious and kind employees!

*2020-01-21, version 1.1*

I have tried almost half the menu at this point and I have loved every thing I’ve tried. I also have never had anything short of great and kind customer service from their employees. Can’t recommend this place enough :)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
