# Natterbox

> Salesforce-integrated mobile CTI for business communication and contact management. (iPhone/iPad app by Natterbox Ltd.)

- Source: https://appshunter.io/ios/app/natterbox/id1486865042 (this page in markdown: same URL + `.md`)
- Developer: [Natterbox Ltd](https://appshunter.io/developer/1486845899)
- Category: Business
- Price: Free
- Rating: 2.30/5 from 12 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 38 MB
- Languages: American English
- Released: 2020-09-23
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/natterbox/id1486865042/reviews.md

## What is Natterbox?

Natterbox gives you Salesforce integration on your smartphone! You will now be able to access all the key benefits of the Natterbox CTI such as:

- Change your availability status
- Search and call Salesforce contacts and colleagues
- See your colleagues’ presence and availability status
- Wrap up and make notes for your calls, with all data being pushed into the Salesforce record in real-time
- Transfer calls 
- Listen to your company voicemail

Non-Salesforce users will also be able to:

- Change your availability status
- Search and call your colleagues
- See your colleagues’ presence and availability status
- Have all your call logs recorded in Salesforce
- Transfer calls 
- Listen to your company voicemail

## Key features

- Salesforce integration
- Manage availability status
- Search and call contacts
- View colleague presence
- Log call notes to Salesforce
- Transfer calls
- Access company voicemail

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/natterbox/id1486865042/reviews.md

### 1/5 — worst app I have ever used and a dirty company behind it

*2026-06-02, version 3.0.8*

This is the worst app in history, bever works and full of bugs, it should be taken out of the appstore

### 1/5 — Poor performance

*2025-08-26, version 2.31.0*

Can I give 0 stars? App has significant room for improvement. 
I would not recommend. Have to force close and restart app frequently. Sometimes don’t answer calls  or won’t ring in general.

### 1/5 — Literally any other phone service would be better

*2025-05-13, version 2.29.0*

Hands down the worst app, company support, and overall product. I feel bad for employees that have to suffer through Natterbox if their companies have chosen to use this product

### 1/5 — By far the worst app in human history

*2025-02-04, version 2.27.0*

This is the worst app I have ever come across, it is absolutely tiddled with bugs and cannot hold a simple call

### 1/5 — Unusable

*2025-01-27, version 2.27.0*

The mobile app simply does not work sometimes. It is often stuck at authenticating page when opening. Can receive calls but you cannot forward calls or use the features within because of the same issue.

### 2/5 — Used to be great

*2024-06-28, version 2.23.0*

This used to be great but has now stopped forwarding my calls to my iPhone. I was having issues with the desktop version. Now I am missing calls left and right.

### 1/5 — Not compatible with Bluetooth headphones

*2022-06-13, version 2.2.0*

Not useful if you can’t make calls off a headset

### 3/5 — Ok

*2021-12-10*

Love using the app instead of the CTI on my work computer, but I often get disconnected from calls sadly.

### 5/5 — Great app! Works awesome with Salesforce

*2020-09-24, version 1.0*

This app is a game changer when it comes to using a phone solution integrated with Salesforce! This is exactly what we needed to help improve the productivity and efficiency of our team! The app is super easy and intuitive to use.

### 5/5 — Salesforce integration on the move

*2020-09-23, version 1.0*

I can now change my availability as well as do lots of other things like wrap up calls and leave notes in Salesforce from my phone (used to only be able to do this on the CTI on my laptop).

Great that I now can see all my Salesforce contacts and click to dial them from the app (as well as knowing when one of them calls me).

I’ll be using this daily 😁

## Frequently asked questions about Natterbox

### Does Natterbox have ads?

No, Natterbox does not contain advertisements. It is a free application with no ads.

### What is the user rating for Natterbox?

Natterbox has a user rating of 2.1 stars based on 11 ratings.

### What devices does Natterbox support?

Natterbox is currently supported on iPhone devices.

### How often is Natterbox updated?

The latest version of Natterbox is 3.0.5, and it was last updated on March 25, 2026. The app was initially released on September 23, 2020.

### Is Natterbox suitable for all ages?

Natterbox has an age rating of 4+, making it suitable for a wide range of users.

### Can I use Natterbox without a Salesforce account?

Yes, non-Salesforce users can still change availability status, search and call colleagues, see presence, log call logs to Salesforce, transfer calls, and listen to voicemail.

### What are the key benefits of Natterbox for Salesforce users?

Salesforce users can change availability status, search and call Salesforce contacts, see colleague presence, wrap up calls with notes pushed to Salesforce records in real-time, transfer calls, and listen to company voicemail.

## Version history (last 5 releases)

### 3.0.11 — 2026-07-08

- Fixed an issue preventing users using sub wrap-up codes

### 3.0.10 — 2026-07-03

- Fixed an issue with app logging out when changing network connection from WiFi to data

### 3.0.9 — 2026-06-17

- Fixed an issue with answering calls while using another app

### 3.0.8 — 2026-05-23

- Fixed an issue causing users to be logged out of the application unexpectedly
- Incomplete wrap-ups are now saved when an inbound call is received
- Fixed an issue causing calls to be terminated when DTMF tones are received
- Fixed an issue with conversations not displaying in inbox when live chat conversations are present
- Fixed pagination issues which caused the conversations to display incorrectly

### 3.0.7 — 2026-04-19

- Fixed an issue that was causing calls to either fail to connect or be slow to connect

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## Related topics

[natterbox](https://appshunter.io/ios/topics/natterbox)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
