# NatWest Bankline Mobile — Corporate Banking on the go

> Corporate mobile banking companion for existing Bankline users. (iPhone/iPad app by National Westminster Bank plc.)

- Source: https://appshunter.io/ios/app/natwest-bankline-mobile/id1441798359 (this page in markdown: same URL + `.md`)
- Developer: [National Westminster Bank plc](https://appshunter.io/developer/990584386)
- Category: Finance
- Price: Free
- Rating: 4.60/5 from 11 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 91 MB
- Languages: American English
- Released: 2018-12-05
- Data updated: 2026-09-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/natwest-bankline-mobile/id1441798359/reviews.md

## What is NatWest Bankline Mobile?

Corporate Banking on the go. Bankline Mobile complements our Bankline service. You need Bankline to use this app. Download ‘NatWest’ instead if you’re looking for the free NatWest app.

Our highly secure Bankline Mobile app let’s you stay on top of business finances and make payments on the move using your biometrics – a UK first for business payments of any size. Giving you time back and the power to act from anywhere.

KEY FEATURES

Raise and approve. On the move.
Raise and approve payments wherever you are, without a Smartcard and reader.

Payment approval with iPhone sets you free, with the UK’s first secure authentication service, for business payments of any size.
 
The mobile companion to Bankline.
Quick and easy setup with your existing Bankline credentials. Convenient access to your Bankline templates on the go. Create and save templates straight from the app.

Security you can bank on.
Keep your finances secure with Touch ID or Face ID and set a unique Bankline Mobile keycode. 

Bankline Mobile keeps your finances safe with the latest security and encryption technology.
Providing biometric login and advanced anti-fraud systems, our robust security checks make sure your business is protected.

Stay on top of your finances
See all of your accounts in one place and get up-to-date account balances in real-time.
View detailed transaction information from the last 15 months.

Easily share PDF confirmations for a single transaction or when you raise payments & approve individual domestic & international payments.
Instant PDF sharing however you like, using WhatsApp, Email or Text (depending on device capabilities).

Deposit cheques up to the value of £10k
With a daily deposit limit of £30k per Bankline profile.

Receive notifications on payments to approve
Users can notify specific payment approvers when they raise a payment in Bankline Mobile. Notifying that selected payment approver will make them aware that there is a payment which they need to approve. This functionality can be toggled via the in-app settings page.

Comprehensive support
	•	Quickly access our products and services from our Mobile Hub.
	•	Get help and support from our handy “How to…” guides.
	•	Or you can call the Bankline telephone helpdesk straight from the app.

Our customers are at the heart of every decision we make for Bankline Mobile - occasionally you may be prompted in the app to complete a short survey about your experience, which ensures we’re shaping the app around your needs. We really appreciate your feedback.

If you have suggestions or advice on how this app would work better for you, please contact the Bankline Helpdesk.

Bankline Mobile is available exclusively to NatWest Bankline customers. Access to Bankline Mobile can be managed in your Bankline user settings. If you need help getting set up, simply visit business.natwest.com or drop us an email.

## Key features

- Raise and approve payments on the go
- Biometric authentication for business payments
- Access Bankline templates and create new ones
- Real-time account balances and transaction history
- Deposit cheques up to £10k
- Receive payment approval notifications
- Secure login with Touch ID/Face ID

## What do users think of NatWest Bankline Mobile?

Overall sentiment: negative

**Pros**

- 👍 Easy to use and navigate
- 👍 Good for business
- 👍 Robust and reliable
- 👍 Essential tool for modern banking
- 👍 Compliments web version
- 👍 Works well for approvals on the go
- 👍 Great app for daily monitoring
- 👍 Simple and easy to use
- 👍 Fantastic app
- 👍 Outstanding

**Cons**

- 🐛 App crashes frequently
- 🐛 App freezes during payments
- 🐛 Inconsistent Face ID/fingerprint recognition
- 🐛 Missing payment information compared to website
- 🐛 Setup resets when navigating away
- 🐛 Limited to one phone per user account
- 🐛 Cannot pay in checks
- 🐛 Cheque deposit doesn't work
- 🐛 App will not update
- 🐛 Requires iOS 16, making it unusable on older devices
- 🐛 Useless app for sending money
- 🐛 Help section doesn't load
- 🐛 Over complicated and unreliable
- 🐛 Super clunky compared to personal app
- 🐛 Cannot see all accounts on the 'Accounts' page
- 🐛 'Accounts' page orders by short name, not alias
- 🐛 Payment approval process severely limited
- 🐛 No facility to search for an account
- 🐛 Not fit for purpose for non-profits requiring dual control
- 🐛 Punitive charging policy for small businesses
- 🐛 Cannot access multiple Bankline accounts on one device
- 🐛 App hangs on payments, showing no data connection
- 🐛 Cheque paying in at the top is inconvenient
- 🐛 App won't load
- 🐛 Freezing on payments
- 🐛 Does not allow bulk payments
- 🐛 Cannot see all accounts, frustrating balance checks
- 🐛 Cannot make payments on weekends/bank holidays
- 🐛 Old design, not user-friendly
- 🐛 Cannot enter supplier reference on iPad/iPhone
- 🐛 Cannot reorder balance widgets
- 🐛 Cannot see payee bank details until payment is set up
- 🐛 Spam promotions (Tyl advert) that won't go away
- 🐛 Ads on account screen
- 🐛 'Don't show again' option for Tyl advert doesn't work
- 🐛 Login process changed, repeatedly locked out
- 🐛 App bricks itself, requires reinstallation
- 🐛 Cannot cancel payments on the app
- 🐛 No visible logout icon
- 🐛 Payments not showing for authorization

**Commonly reported bugs**

- App resets during setup
- App does not update
- App requires iOS 16, incompatible with older devices
- App stops working on older iOS versions
- Face ID/fingerprint recognition fails
- Help section does not load
- App hangs on payments, shows no data connection
- Cheque deposit functionality fails
- App crashes frequently
- App freezes during payment processes
- App will not load
- App bricks itself and requires reinstallation
- Login process repeatedly locks users out
- Cannot see all accounts on the 'Accounts' page
- Cannot enter supplier reference on mobile devices
- Payments not showing for authorization
- Cannot cancel payments on the app
- No visible logout icon
- Ads (Tyl) persist despite 'don't show again' selection
- App does not display more than a specified number of accounts
- App orders accounts by short name instead of alias
- Payment approval process is limited
- App does not provide facilities to search for an account
- User roles for charity accounts do not allow payments to be seen/released in mobile app
- App cannot handle multiple Bankline accounts on one device
- App hangs on payments, requiring restarts
- Cheque paying in is at the top, leading to accidental clicks
- App won't load
- App keeps freezing on payments
- Does not appear to allow bulk payments
- Does not show all accounts, frustrating balance checks
- Cannot make payments on weekends and bank holidays
- Old design and not user-friendly
- Cannot enter supplier reference on iPad and iPhone
- Cannot reorder balance widgets
- Cannot see payee bank details until payment is set up
- Spam promotions (Tyl advert) are persistent
- Login process is problematic, leading to lockouts
- App bricks itself, requiring reinstallation
- Cannot cancel payments on the app
- No visible logout icon
- Payments not showing for authorization

**Most requested features**

- Generate QR codes
- Go back to previous system version
- Add payment templates
- View pending payments
- Use bulk templates on mobile
- Store past payees
- Support multiple business accounts on one device
- Allow switching between Bankline accounts
- Improve mobile app to replace card/card reader for response codes
- Add ability to reorder balance widgets
- Provide ability to produce statements
- Show pending transactions
- Remove spam promotions/ads
- Fix login issues and repeated lockouts
- Fix app bricking bug
- Add total account balance for multiple accounts
- Add visible logout icon
- Allow cancellation of payments on the app
- Fix issue where payments aren't showing for authorization
- Allow users to see payee bank details before setting up payment
- Improve payment approval process to view/edit/cancel payments adequately
- Add search functionality for accounts
- Fix bug where app hangs on payments and shows no data connection
- Make cheque paying in less prominent
- Allow bulk payments
- Enable supplier reference entry on mobile devices
- Allow users to see all accounts and balances
- Enable payments on weekends and bank holidays
- Improve user interface to be more modern and user-friendly
- Allow dual control for non-profits in the mobile app
- Fix issue with Face ID/fingerprint recognition
- Allow users to switch between Bankline accounts easily
- Add ability to duplicate app for multiple bankline logins
- Allow users to see future dated payments

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/natwest-bankline-mobile/id1441798359/reviews.md

### 1/5 — Missing data compared to website version

*2025-11-07, version 25.9.0*

Important payment information isn’t shown in app version so have to check web version.

When setting up a new phone and navigating away from app it resets setup every time..

Update 07/11/2025
App still resets when navigating away during setup… can only have 1 phone linked to 1 user account. Think it’s time for bankline to be scrapped and produce something that is functional for 2025.. other banks offer more features with an easier to use app.

### 1/5 — Not good for business

*2025-10-23, version 25.7.0*

Not good for business

### 1/5 — Changes

*2025-09-12, version 25.6.0*

Why have you taken away the opportunity to pay in checks?

This app was virtually perfect before it was updated and you seem to have ruined it or taken away things that didn’t need to be.

### 1/5 — Cheque deposit doesn’t work.

*2025-09-11, version 25.6.0*

Very poor functionality for depositing a cheque. It never works!

### 4/5 — QR codes

*2025-06-12, version 25.4.0*

App is useful, but it’s a shame you can’t generate QR codes like the Personal Nat West app - we are a church and have people want to donate via QR code, but we can’t help them…

### 1/5 — Update

*2025-05-14, version 25.3.0*

This App will not update

### 1/5 — Terrible

*2024-10-14, version 24.1.0*

Won’t allow me to download, apparently I need IOS16 whatever that is.  The upgrade is therefore a downgrade and a reduction in service.  Who can I complain to?

### 1/5 — App stopped working

*2024-09-22, version 24.1.0*

The app suddenly stopped working saying I need to upgrade to the latest version, tried to install it only to get the message Need to have iOS 16,my phone is in iOS 15.8 so can’t now use the app. We’ll done nat west another panderer to the apple rip off

### 5/5 — Bankline

*2024-09-20, version 24.3.0*

Just wish main system would go back 2 plus years

### 1/5 — .

*2024-08-24*

The most useless app to ever exist anytime I try to send money I have to use Face ID, which results in my account being removed because apparently my face is not my face. Trying to log back in is a whole other issue, my password works every where, computer, websites on my phone but if I use the app wrong. If I try to use the help section on the of chance it actually loads by the time I can type my name the whole screens gone white.

## Frequently asked questions about NatWest Bankline Mobile

### What is NatWest Bankline Mobile?

NatWest Bankline Mobile is a secure mobile application designed to complement the NatWest Bankline service. It allows existing Bankline customers to manage their business finances and make payments on the go. You need to have a Bankline account to use this app.

### What are the key features of Bankline Mobile?

Key features include the ability to raise and approve payments without a Smartcard and reader, using biometric authentication like Touch ID or Face ID. It also provides access to Bankline templates, real-time account balances, detailed transaction history for the last 15 months, and cheque deposits up to £10k.

### Is there a cost to use NatWest Bankline Mobile?

The application itself is free to download and use. However, it requires an existing NatWest Bankline service subscription. Any associated costs would be part of your Bankline service agreement, not directly from the mobile app.

### What devices is NatWest Bankline Mobile compatible with?

The app is designed for mobile use and supports biometric login features like Touch ID and Face ID, indicating compatibility with modern iOS and Android devices. Specific operating system version requirements are not detailed, but it's intended for on-the-go access.

### How secure is NatWest Bankline Mobile?

The app employs robust security measures, including biometric login (Touch ID/Face ID), a unique Bankline Mobile keycode, and advanced anti-fraud systems. It utilizes the latest security and encryption technology to keep your business finances safe.

## Version history (last 5 releases)

### 26.6.0 — 2026-08-27

In this update, we’ve introduced new payment management features in Bankline   
Mobile, including Payment Summary for a clear overview of all your payments by   
status, and International Payment Tracking to track inbound and outbound   
international payments using a payment ID.  

Available only to Business customers with a Bankline profile.

### 26.5.0 — 2026-07-16

In this update, we’ve introduced cookie consent to enhance your privacy and we’ve also made important security improvements to make the app run more smoothly.

Available only to Business customers with a Bankline profile.

### 26.4.0 — 2026-05-21

In this update, we’ve implemented key security and technical enhancements behind the scenes to help the app run more smoothly.

Available only to Business customers with a Bankline profile.

### 26.3.0 — 2026-04-16

• Weekend transactions now display seamlessly - all payments made over the weekend will be reflected in your transaction list the same day.
• We’ve also fixed various bugs, and enhanced overall performance for a more stable experience.

Available only to Business customers with a Bankline profile.

### 26.2.0 — 2026-03-16

This update makes it easier to get things done in Bankline Mobile:

• Bulk payments now appear in a clearer, more manageable format.  
• Registering is quicker — we’ve replaced manual challenge codes with a convenient QR code.  
• Plus, we’ve continued improving accessibility, fixing bugs, and boosting performance to deliver a smoother, more secure experience.

Available only to Business customers with a Bankline profile.

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## More apps by National Westminster Bank plc

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All apps by National Westminster Bank plc: https://appshunter.io/developer/990584386

## Related topics

[natwest bankline mobile](https://appshunter.io/ios/topics/natwest-bankline-mobile) · [natwest](https://appshunter.io/ios/topics/natwest) · [natwest bank](https://appshunter.io/ios/topics/natwest-bank) · [natwest mobile banking](https://appshunter.io/ios/topics/natwest-mobile-banking) · [natwest premier black](https://appshunter.io/ios/topics/natwest-premier-black) · [nationwide mobile](https://appshunter.io/ios/topics/nationwide-mobile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
