# NatWest Mobile Banking — Simple, safe and secure

> Mobile banking app for managing accounts, payments, savings, and financial goals. (iPhone/iPad app by National Westminster Bank plc.)

- Source: https://appshunter.io/ios/app/natwest-mobile-banking/id334855322 (this page in markdown: same URL + `.md`)
- Developer: [National Westminster Bank plc](https://appshunter.io/developer/990584386)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 6,285 App Store ratings · 2,156 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 675 MB
- Languages: American English, French (France), European Spanish
- Released: 2009-11-01
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/natwest-mobile-banking/id334855322/reviews.md

## What is NatWest Mobile Banking?

Join over 11 million customers and download our NatWest mobile banking app today to make your day-to-day banking easy, quick and secure.

Why the NatWest app?

Manage your money easily and securely:
•	Apply for current, savings, child, teen, Premier, and student accounts quickly. Eligibility criteria apply. 
•	See all your bank accounts straight from your Home screen.
•	Freeze and unfreeze your card at any time (Mastercard only).
•	Use Pots to set money aside from your main account for everyday needs and to stay in control of your spending.
•	Set up fingerprint, voice or facial recognition for better security and to send high value payments in-app, amend payment limits and more. Fingerprint, voice or facial recognition are only available on selected devices.

Send, receive and access money quickly:
•	Request money via a QR code or link.
•	Send money faster with a personalised list of favourite payees.
•	Split a bill up to £500 by sharing a payment request link with multiple people at once. (Eligible current accounts only. Payment requests can be sent to anyone with an eligible account with a participating UK bank and uses online or mobile banking. Paying bank criteria and limits may apply.)
•	iPhone only: Get Cash in emergencies with a unique code without using your card. You can withdraw up to £130 every 24 hours at our branded ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked).

Stay on top of your spending and saving:
•	Keep track of payments all in one place.
•	Save your spare change with Round Ups if you have an eligible current account and instant access savings account. Round Ups can only be made on debit card and contactless payments in Sterling.
•	Budget easily by managing your monthly spending and set categories.
•	Turn on push notifications to get alerted when money reaches or leaves your account.

Get support for every life event:
•	Spend abroad in Euros and US Dollars without fees or charges by applying for a Travel account. You must have enough money in your travel account. To apply for a Travel account, you need an eligible sole current account and to be over 18. Other terms and fees may apply.
•	Get updates on your credit score and insight on how to improve it. Your credit score data is provided by TransUnion and is only available to customers over 18, with a UK address.
•	Discover our additional products and services, including mortgages, home and life insurance and loans, in one place.
•	Fast track your money goals with the help of our handy plans, tools and tips.

Important info:

Please note, the app contains images when logging in that may cause a reaction in individuals who are photosensitive. You can switch these off for your device by visiting the settings menu and the accessibility menu, where you will be able to find motion and visual control settings within the menu (note this is not within our app, but in the settings of your device itself).

Our app is available to customers aged 11+ with a UK or international mobile number in specific countries. Be aware that some features and products have age restrictions and are only available if you’re over 16 or 18.

By downloading this app, you’re accepting our Terms and Conditions, which can be viewed at natwest.com/mobileterms.

Please save or print a copy along with the Privacy Policy for your record.

## Key features

- Apply for current, savings, and teen accounts
- Freeze/unfreeze cards
- Send money via QR code or link
- Split bills
- Track spending and set budgets
- Save spare change with Round Ups
- Get credit score updates

## What do users think of NatWest Mobile Banking?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 🔒 Secure banking
- 👍 Comprehensive features
- 🚀 Quick transactions
- 👍 Organized layout
- 👍 Helpful staff

**Cons**

- 🐛 Biometric approval issues
- 🐛 Frequent app crashes
- 🐛 Notifications not working properly
- 🐛 Difficult to find certain features
- 🐛 Inconsistent user experience
- 🐛 Delayed transaction updates

**Commonly reported bugs**

- Face recognition not working consistently
- App freezes when trying to pay by bank
- Unable to deposit cheques through the app
- Incorrect account balance displayed after updates
- Biometric approval not working on certain devices

**Most requested features**

- Add option to view and download bank statements
- Improve search and filtering for transactions
- Introduce customizable notification settings
- Allow users to add notes to transactions
- Provide more detailed budgeting and spending analysis tools

## Recent user reviews (10 of 2,156)

All indexed reviews: https://appshunter.io/ios/app/natwest-mobile-banking/id334855322/reviews.md

### 5/5 — One of top 3 Banking Apps

*2026-08-25, version 7.69.0*

Visually intuitive and pleasing with all important features right where you need them.

### 5/5 — Innovative

*2026-08-24, version 7.69.0*

Safe and secure easy to use

### 5/5 — Mobile App great

*2026-08-24, version 7.69.0*

Makes life so easy with 2 clicks you can do almost anything yo

### 2/5 — Closed local branches

*2026-08-24, version 7.69.0*

It has been a massive disservice to all bank  customers to have almost all local branches close in the manner that they have.

### 1/5 — Awful support

*2026-08-24, version 7.69.0*

No support offered. Reading through a script does not support customers queries or concerns.

### 3/5 — Makes banking easy.

*2026-08-24, version 7.69.0*

I liked being able to do everything via the app. As a working and studying mom, time is a luxury. It’s been great.

### 5/5 — Nat West App

*2026-08-24, version 7.69.0*

Simple, safe and secure and does exactly what it says on the tin. Regular updates and improvements make the App my go to for all things bank related.

### 5/5 — App simple

*2026-08-24, version 7.69.0*

The app is very simple and user friendly which makes banking easier

### 5/5 — EXCELLENT SERVICEh

*2026-08-23, version 7.69.0*

The online banking with Natwest is highly user friendly. I could complete transfer transaction in less than three minutes. Thank you Natwest IT team!

### 5/5 — NatWest

*2026-08-23, version 7.69.0*

I’ve been using NatWest for a couple of years now and I couldn’t be happier this app is easy to navigate through customer service is excellent love this bank hope to say with them forever

## Frequently asked questions about NatWest Mobile Banking

### What can I do with the NatWest mobile banking app?

The app allows you to manage your day-to-day banking easily and securely. You can apply for various accounts, view all your bank accounts, freeze or unfreeze your card, and set up biometric security for payments. It also facilitates sending and receiving money, splitting bills, tracking spending, and saving spare change.

### How do I get started with the NatWest app?

To get started, download the app and join over 11 million customers. The app is available to customers aged 11+ with a UK or international mobile number in specific countries. You can then use features like touch, voice, or face ID for enhanced security on selected devices.

### Is the NatWest mobile banking app free to use?

The app itself is free to download and use. While the app offers many free features for managing your accounts and payments, some services or products discovered within the app, such as mortgages, insurance, or loans, may have associated costs or fees.

### What are the security features of the app?

The app prioritizes security with features like touch, voice, or face ID for logging in and sending high-value payments on selected devices. You can also freeze and unfreeze your Mastercard at any time. The app uses secure methods for managing your money and transactions.

### Can I use the app abroad?

Yes, you can spend abroad in Euros and US Dollars without fees or charges by applying for a Travel account. To do this, you need an eligible sole current account and to be over 18. Other terms and fees may apply to the Travel account itself.

## Version history (last 5 releases)

### 7.69.0 — 2026-08-10

•	Stay up to date with your mortgage all from your app. View your balance and account details, and track your progress.
•	You can now track your remaining annual ISA allowance in your app.
•	We’ve made payment approval requests easier to review, appearing on your Home screen the moment they arrive.

### 7.68.0 — 2026-07-15

•	View and download statements from previous years.
•	Break down your spending by company or category. This is available for your current accounts and credit cards.
•	Easily access trusted home energy support via our app.
•	Transactions are now easier to access from your home screen so you can see them quickly and access features you need the most.

### 7.67.0 — 2026-06-17

•	We’ve updated your payments screen to make it easier for you to find what you need.
•	Helpful features and products, just for you, are now at the bottom of your home screen.
•	Your benefits and MyRewards are now all in one place, so it’s even easier to view and use them.
•	If you’ve fallen behind and need help to get back on track, you can find support in Help, under Help with money worries.
•	Quickly change the account you use for your monthly loan payments in just a few steps.
•	Transactions are now easier to access from your home screen, so you can see them quickly and access features you need the most.

### 7.66.1 — 2026-06-02

•	Explore all the Premier tools and support available to you in one place, directly from your current account.
•	Transactions are now easier to access from your home screen so you can see them quickly and access features you need the most.

### 7.66.0 — 2026-05-20

•	Explore all the Premier tools and support available to you in one place, directly from your current account.
•	Transactions are now easier to access from your home screen so you can see them quickly and access features you need the most.

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## More apps by National Westminster Bank plc

- [NatWest ClearSpend](https://appshunter.io/ios/app/natwest-clearspend/id1227471926)
- [NatWest Pitch](https://appshunter.io/ios/app/natwest-pitch/id1295634296)
- [NatWest Premier Black](https://appshunter.io/ios/app/natwest-premier-black/id1441772333)
- [NatWest Bankline Mobile](https://appshunter.io/ios/app/natwest-bankline-mobile/id1441798359)
- [Island Saver](https://appshunter.io/ios/app/island-saver/id1524823445)

All apps by National Westminster Bank plc: https://appshunter.io/developer/990584386

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*