# NAV Drone — user reviews

> 100 indexed App Store user reviews of NAV Drone by NAV Canada, rated 4.82/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/nav-drone/id1541014888/reviews
- App overview in markdown: https://appshunter.io/ios/app/nav-drone/id1541014888.md
- Rating breakdown: 5★ 13 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 0

## What do users think of NAV Drone?

Overall sentiment: mixed

**Pros**

- 🚀 Fast flight authorization approval process
- 👍 Well-designed interface for beginners
- 📍 Helpful for compliance with airspace regulations
- ✅ Excellent customer support response times
- 🎯 Clear flight restriction information
- 📱 Useful for drone safety and legal compliance

**Cons**

- 🔐 Constant forced logout requiring repeated login
- 🗺️ Difficult map drawing and zone boundary adjustment
- 🐛 Frequent app crashes and instability
- ❌ Inaccurate drone weight/model restrictions
- 🔄 Inconsistent airspace restriction information
- 😤 Poor user experience with unintuitive navigation
- ⚠️ Major stability issues after June 2025 update
- 📋 Cumbersome flight planning process
- 🚫 Incomplete drone model database
- 🔑 Won't retain login credentials or pilot license documents

**Commonly reported bugs**

- App logs out constantly, sometimes mid-session
- Pilot license documents not saving/persisting
- Login credentials not retained between sessions
- App crashes during launch and landing functions
- Cannot save new flight areas
- Map defaults to wrong location despite location permissions
- Flight area scaling incorrectly after adjustment
- Validation errors preventing flight submission
- Unable to load login information
- Cannot select operation category
- Fails to pull user preferences and drone data
- Bad gateway errors after updates
- Inconsistent airspace restriction status for same location
- Map display too small on larger phones
- Difficulty zooming and expanding map areas
- Drone selection dropdown extremely slow to load
- Unable to register standard profile
- Cannot adjust map while setting flight limits
- Cumbersome altitude adjustment interface
- Dangerous goods field not defaulting to 'no'
- Withdraw flight button too close to accept button

**Most requested features**

- Biometric login (Face ID/fingerprint authentication)
- Remember email address on login screen
- Save default drone and flight operation preferences
- Numeric keypad for altitude and distance input instead of sliders
- Built-in NOTAM advisory information
- Automatic notifications for approaching aircraft
- Notification when requested flight time expires
- Support for uploading KML files for flight planning
- Ability to enter flight location coordinates directly
- Add provincial parks and local restrictions to map
- Auto-fill support for 2FA authentication codes
- Save favorite locations with custom names
- Edit existing flight permits after submission
- Multi-drone selection for single operation
- Longer approval windows for regular flying locations
- Conflict detection visible without account login
- Update drone model database (DJI Air 3S, Mini 4K, etc.)

## Newest reviews (16 of 100)

### 4/5 — App correcte

*2026-01-25, version 7.0.1*

L’app est correcte, mais délimiter les zones de vol n’est pas toujours facile sur un téléphone ou une tablette. J’ai probablement besoin de plus d’expérience, je n’ai pas beaucoup de vols à mon actif …

### 4/5 — Problème récurrent avec l atterrissage

*2025-11-19, version 7.0.1*

Problème récurent avec atterrissage

### 4/5 — NAV Drone opinion

*2025-10-28, version 6.2.1*

Easy to use app, nice to be able to request, and receive APPROVED permission within seconds, however, drawing the boundaries of the flight zone is definitely not easy on the phone app, so that function requires the use of a laptop before flight.

### 4/5 — Feed back

*2025-10-07, version 6.2.1*

I can’t tell if this app is just a cheap entertainment toy or if it’s legit, yes I like the resources but at a minimum it would be nice to get a ding when my requested time is done and a ding to notify me when a plane is approaching. That being said, I am new to this and still figuring it out.

### 2/5 — Logged Out

*2025-09-03, version 6.2.1*

The all wont remember my log in credentials, I have to type it in all the time.  Such a hassle.  The all crashes and logs me out constantly.  Not very reliable when you’re trying to fly

### 2/5 — App not working properly

*2025-08-11, version 6.2.1*

Cannot launch and land, app crashes then glitches and won’t let you land if you do get it to launch

### 4/5 — Like NAV Drone

*2025-07-18, version 6.1.4*

On iPhone have to log each time starting app and do not even remember user name
Also it would be great to add multiple drones to single operation when doing testing. The rest ok and easy to use

### 4/5 — Biometrics for login is needed!

*2025-07-09, version 6.1.4*

Functionality and utilization of the app is good but it’s annoying to have to login by entering email and password every single time.  It would be helpful to implement login via biometrics.

### 3/5 — New version won’t keep your login information

*2025-07-07, version 6.1.4*

Unfortunately, the new update forces you to login over and over again. Sometimes even in the same session.  

Please fix this.  

Like all iOS apps, it should remember your login information unless you ask to logout.

### 4/5 — Works as intended but needs improvement to operator experience

*2025-07-03, version 6.1.4*

Been using this for some time. Generally works well. 

My two complaints…

First- Logs out constantly now. Need to log in every time. 

Second- A micro drone is the only aircraft in my inventory yet the app defaults to Basic -EVERY-TIME. The app should allow the operator to set a default setup for type,  altitude, and radius. I shouldn’t have to enter that every time if I only have one aircraft in the inventory. I understand you may want operators to go through the steps to ensure proper flight assignments but users of the app are generally following rules. The extra steps are unnecessary IMHO. Even a “load last flight attributes button would suffice.

### 2/5 — Recent update not exactly great

*2025-06-17, version 6.1.4*

After the recent update it seems you have to plan your flight at least 24hrs in advance. Can not activate micro drone flight right away which is a huge hassle doing real estate media every day. Fix it.

### 3/5 — Great utility, really annoying though

*2025-06-15, version 6.1.4*

The app logs me out practically daily making me sign in again, for which it doesn’t even have a remember email check box. Also doesn’t support message autofill of 2FA codes so I have to input them manually. And of course, when I’m at location and it does this, most of the time I barely have signal to even get through the sign in process.

But hey, once you get into the app it’s great.

### 2/5 — Complicated Facelift fails to address key flaws

*2025-06-10, version 6.1.4*

The long awaited and highly anticipated ‘major upgrade’ has produced a result that is disappointing.  We’ll brush aside the fact that implementation was badly botched with users denied service for a full working day. 

The key concerns that included an inability to register a standard profile, a failure to allow map adjustments whilst setting flight limits and a cumbersome altitude adjustment arrangement have all been overlooked. Major commercial users may benefit from having another selection to satisfy about hazardous cargo - but how many drone pilots are affected ?

This is an immense disappointment to all of us who NEED to use the app daily. Was there no Beta testing with real users ?

Since I posted the review, NAV CANADA have offered their usual trite response; send an e-mail. This completely ignores the fact that I have expressed the same concerns in the last, both by e-mail and in telephone conversations with a consultant advising them. At one point, I was told that I’d be invited to contribute to review of a major update. That update was pushed back and no invitation ever came. It’s clear that the developers have no intention of listening to meaningful, constructive advice.

### 4/5 — Works good

*2025-06-08, version 6.1.4*

App works nicely. Only complaint is having to enter email and password every time. Very annoying. Please allow face recognition or at least remember the email address

### 2/5 — Needs improvement

*2025-06-06, version 6.1.4*

Not sure why it has to log you out all the time. Use Face ID or an option to stay logged in….

### 3/5 — Bonne app mais

*2025-06-03, version 4.5.6*

Impossible de mettre à jour

## Most critical reviews (10 lowest-rated)

### 1/5 — Weight error

*2026-04-09, version 7.0.1*

Keeps showing me Not Allowed because of 250g regulation for a DJI Neo (160g)

### 1/5 — Not user friendly

*2026-03-29, version 7.0.1*

Very hard to navigate and can’t even get current weather

### 1/5 — Unusable

*2025-10-03, version 6.2.1*

So many bugs it’s unusable. Can’t save new flight area. Keeps defaulting to Toronto despite allowing to use my location. After fiddling around with the the location for 10min it shifts it by 2NM and scaled it to about 1/50th the size. You guys heard of alpha testing apps before releasing them?

### 1/5 — App and Online unstable after June 2025 update, SERIOUS REPERCUSSIONS

*2025-09-05, version 6.2.1*

As of the new app update, the app is very unstable. There are many days where we are grounded, with significant financial repercussions, because the app fails to work. Sometimes it won’t let us validate, sometimes it won’t load login information, sometimes it won’t allow the selection of a category of operation, sometimes it won’t pull use preferences/drones. All of these block the user from submitting a flight. it occurs on the app or online, and we have fantastic internet connection every time this happens. PLEASE LOOK INTO THIS. This is the only app Nav Canada allows, and if it can’t function reliably how can this industry work?

### 1/5 — Horrible app

*2025-07-18, version 6.1.4*

Horrible app, complicated and difficult to use. Far from user friendly.

### 1/5 — UI fixes needed

*2025-07-05, version 6.1.4*

When accepting flight in advanced areas, have the dangerous good automatically set to ‘no’

Move the withdraw flight acceptance button and have it confirm before accepting. 

Will rate higher when UI gets a fix

### 1/5 — Logging into the App takes too long now!

*2025-06-21, version 6.1.4*

I run a company that uses drones to clean buildings and we use the App daily. The newest version has us having to log in and get a code. It is adding a completely unnecessary step. The App did not require this until this newest update I cant think of any app I use, especially one I use daily, that makes me do this time consuming step(s). 
Frustrating!!

### 1/5 — Same .... just worse

*2025-06-04, version 6.1.4*

Instead of fixing any of the issues brought to your attention before you have amplified them.

Not only have you made it difficult and asked even more irrelevant questions to every day drone flight you've now made it necessary to pull a different permit each time you land within an operations parameters.

This is absolutely ridiculous if you are doing a project at a single site over a full day and will have pilots just leaving their app showing them in flight whether they are or not.

How exactly does this help safety. Where is the feature to allow contact between pilots in conflicting airspace?

Why are we still denoting drone flight time in days instead of hours like every other type of pilot quantifying their flight time?

Please stop asking for feedback in the app if you are not going to take any of it into consideration.

### 1/5 — Terrible

*2025-05-31, version 4.5.6*

This might be the most clunky, unintuitive app out there. Too bad it’s mandatory for flying in some zones.

### 1/5 — Won’t let me fly anywhere have DJI mini 3 droneunder 249 gram mini 3 pro “not allowed”

*2025-05-31, version 4.5.6*

Micro Drone user unable to use app

## Most praised reviews (10 highest-rated)

### 5/5 — Good app

*2026-04-17, version 7.0.1*

Well designed

### 5/5 — New to drones

*2026-01-06, version 7.0.1*

As someone who’s new to drones and just getting into it this app is really well made and explains everything in detail. Quite impressed!

### 5/5 — With updates it’s now reliable

*2025-09-27, version 6.2.1*

Reliable and super convenient. Helps my work as a photojournalist. Great job

### 5/5 — Simple

*2025-07-04, version 6.1.4*

Excellent report and easy to use!

### 5/5 — Nav Drone app

*2025-06-03, version 4.5.6*

Nav Drone is a fantastic app that helps drone pilots fly safely and efficiently. Its flight authorization, specially in a controlled airspace, automatic approval is just a flash whenever you have short on-coming flight requested by a customer or a quick flight at the end of the day to monitor daily work. The flight authorization is just there in your phone almost instantly that you don’t have to wait for hours. Thanks a lot for the team putting a lot of effort into this app.

### 5/5 — An Awesome App

*2025-05-09, version 4.5.6*

This app is very useful for learning and keeping others safely informed of my drone activities.

### 5/5 — I can’t select DJI Air 3s. Not yet included

*2025-05-05, version 4.5.6*

Please include DJI Air 3s

### 5/5 — Review of NAV drone app

*2025-03-23, version 4.5.6*

Terrible to use
I entered my pilots license several times and saved documents as per directions 
Still every time i try to plan a flight i get WARNING no pilot’s license associated with this
You must make this app user friendly or people will not use it !
Every nickname i tried review page says already taken even my own name!

### 5/5 — review

*2025-01-17, version 4.5.6*

I had an issue with uploading my pilot certificate.  So email support, expecting the usual 24 hrs wait for reply.  Nope.  In less than 4 hrs, I had an answer, with what to do, and was able to upload and store my info.  A must app for USVs pilots.

### 5/5 — Vraiment essentiel et bien fait

*2024-12-18, version 4.5.6*

Bravo excellente appli

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*
