# Navan Edge — user reviews

> 16 indexed App Store user reviews of Navan Edge by Navan, Inc, rated 4.20/5 from 61 ratings.

- Source: https://appshunter.io/ios/app/navan-edge/id6756058353/reviews
- App overview in markdown: https://appshunter.io/ios/app/navan-edge/id6756058353.md
- Rating breakdown: 5★ 47 · 4★ 1 · 3★ 0 · 2★ 3 · 1★ 10

## Most critical reviews (10 lowest-rated)

### 1/5 — Pointless

*2026-08-24*

This app is pointless. Unless all of your loyalty programs are connected to a Gmail account. Mine is connected to yahoo so the app does not work.

**Developer response:** Hey there! You're right that we don't currently support automatic sync with Yahoo accounts, and we're sorry for the hassle. While automatic tracking isn't available for Yahoo yet, you can still manually add your programs inside Navan Edge, plus use all of our other great features like 24/7 AI concierge support and seamless flight, hotel and restaurant booking.

If you need any help getting set up or have questions, drop us a line at edge@navan.com!

— The Navan Edge Team

### 1/5 — Won’t send verification email

*2026-08-19*

Won’t send verification email. Have tried again and again.

**Developer response:** Hey jbaker.tx, so sorry about that! That’s super frustrating when you're stuck trying to log in. We want to get this sorted out for you — please drop us a line at edge@navan.com with your email address so we can help you get verified and set up!

— The Navan Edge Team

### 1/5 — Awful

*2026-07-17*

The app kept suggesting an agent. What’s the point of a supposed ai tool that keeps trying to transfer to an agent. Ultimately it did that and the agents weren’t live.  it cut ticket and said I’d hear soon.

**Developer response:** Hey Anigmad, this sounds like a bug that is not supposed to happen, and we apologize for that loop. Please email us at edge@navan.com with your details so we can check on your ticket and help you directly.

— The Navan Edge Team

### 1/5 — Useless app with a glitche

*2026-06-30*

Completely useless . Has 1001 glitches with no delivery and no significance for any usage whatsoever!!!!

**Developer response:** Sorry to hear you ran into so many glitches — that's definitely not the experience we want you to have. We’d love to fix these bugs. If you're open to it, email us at edge@navan.com with what happened so we can make things right.

— The Navan Edge Team

### 1/5 — It’s scam

*2026-03-14*

It said “we will notify you as soon as you get access” I got email I clicked the link, I got nothing and it said the monologue again. It’s scam. Delete this app

**Developer response:** Hey Clownie3o5, we promise it’s not a scam — it sounds like you got stuck in an annoying access link bug! Email us at edge@navan.com with your account address, and we’ll manually get you unlocked and set up right away.

— The Navan Edge Team

### 1/5 — Own app for AI

*2026-02-14*

This should just be in the normal Navan app… why do we need another

**Developer response:** Hey Safety84! We built Navan Edge as a standalone AI travel assistant so anyone can use our smartest booking and itinerary tools without needing a company account or managed travel program. That said, we really appreciate the feedback!

— The Navan Edge Team

### 1/5 — SEV

*2026-02-10*

I can get past the soft wall by tapping vigorously. Loading screen is busted too. 
Let Alex fix it.

### 2/5 — Meh

*2026-07-23*

Doesn’t update my accounts even after I have followed everything they tell you to do.

**Developer response:** That’s super frustrating when you've done everything right. We want to get your accounts syncing properly — please drop us a line at edge@navan.com so we can fix this for you.

— The Navan Edge Team

### 5/5 — Complete game changer for business travel

*2026-08-10*

Honestly, this app is an absolute lifesaver. Instead of dealing with clunky corporate software that feels like punishment, it actually works like a modern assistant. Booking flights and hotels takes seconds, and keeping track of rewards is completely effortless. It takes all the friction and headache out of work trips. Highly recommend to anyone who travels for work

**Developer response:** Hey there! Thank you so much for the amazing review! We're so glad Navan Edge is taking the headache out of business travel and giving you that seamless, assistant-level experience. Safe travels on your next trip!

— The Navan Edge Team

### 5/5 — Great for business travel

*2026-08-06*

Navan Edge has made business travel and work gatherings planning so much easier. The app is intuitive, super fast, and keeps everything I need in one place. It’s quickly becoming my go-to tool for managing work trips, it checks all the boxes. Highly recommend!

**Developer response:** Hey there! Thank you so much for the fantastic review! We’re thrilled to hear that Navan Edge is making planning your work trips and gatherings so seamless. Thanks for recommending us! 

— The Navan Edge Team

## Most praised reviews (6 highest-rated)

### 5/5 — My Personal Concierge

*2026-08-06*

I’ve really been enjoying the Navan Edge application. The interface is clean, modern, and incredibly easy to navigate. I especially love that when I exit a conversation, it takes me right back to the main page while keeping my conversation saved at the bottom, making it easy to pick up where I left off. The best part is how personalized the experience feels. It’s almost like having my own personal concierge right at my fingertips. Everything feels seamless, intuitive, and genuinely helpful. Great job creating an app that feels both sophisticated and user-friendly!

**Developer response:** Hey Jason! Thank you so much for the incredible feedback! Hearing that you're loving the layout, saved conversations, and personalized concierge feel means the world to our team. We're thrilled Navan Edge is hitting the mark for you!

— The Navan Edge Team

### 5/5 — Super convenient

*2026-07-28*

Booked my Paris hotel through edge, was super quick and easy process and was extremely happy with my stay!

**Developer response:** Hey there! Thanks for the love! We’re so glad Navan Edge could make your Paris trip quick, easy, and memorable. Bon voyage on your next adventure!

— The Navan Edge Team

### 5/5 — Booked my hotel in app!!!

*2026-07-23*

Was literally my concierge on my business trip to Chicago

**Developer response:** Hey Blues traveler77! We love to hear that! Glad Navan Edge could step up as your Chicago concierge. Safe travels on your next trip! 

— The Navan Edge Team

### 5/5 — It’s good

*2026-07-15*

Great app for having all my work trip details and planning in one place. Love seeing what each trip earns me. It actually finds me what I care about (early check ins so I can shower before meetings). Will continue using.

**Developer response:** Hey Lanna278! Thank you so much for the awesome review! We’re thrilled that Navan Edge is making your work trips smoother — especially getting those crucial pre-meeting showers locked in. Safe travels! ✈️🙌

— The Navan Edge Team

### 5/5 — Great AI travel tool

*2026-02-18*

Started using this and find the features useful for planning trips. The loyalty wallet scans my email and added all my different membership programs, which populated a few I forgot I even had. The agent did a good job evaluating hotel reccs for an upcoming trip and allowed to me to directly book easily. Looking forward to new features and ability to add flight booking directly.

### 5/5 — Navan keeps crushing it!

*2026-02-13*

I love the Navan app, and the AI additions here are so exciting!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
