# Navi - Subtitles & Translation — user reviews

> 42 indexed App Store user reviews of Navi by Good Snooze, rated 4.20/5 from 108 ratings.

- Source: https://appshunter.io/ios/app/navi-subtitles-and-translation/id1573261774/reviews
- App overview in markdown: https://appshunter.io/ios/app/navi-subtitles-and-translation/id1573261774.md
- Rating breakdown: 5★ 78 · 4★ 8 · 3★ 2 · 2★ 3 · 1★ 17

## Newest reviews (11 of 42)

### 4/5 — There’s a lot of potential

*2024-03-08*

It’s a little buggy right now, but there’s a lot of potential. It’s a pity that you require one iOS device for each person that you’re translating however, this is a game changer for people with hearing disability.

### 1/5 — 无法找到Unlimited Navi Calls

*2024-02-08, version 2.0.4*

无法找到Unlimited Navi Calls 跪求限免 这个选项怎么出现 拜托🙏

### 1/5 — Does not work on vision pro

*2024-02-07*

Very cool concept but sadly doesn’t work on Vision Pro. I hope they fix the issue because this app could be great

**Developer response:** Hi, sorry to hear that it's not working for you. Would you be able to email me at jordi@goodsnooze.com? I think I can improve the explanation in the app, because to use the translation feature you will need to connect to another iPhone running Navi. Would love to hear what you ran into so I can fix it! Jordi

### 2/5 — Just doesn’t work

*2024-02-05*

Paid for a subscription to try out this pay walled app and even after buying it, nothing worked. It seems like it needs a bit more work. You shouldnt be paying for this until it’s more polished.

**Developer response:** Hi, sorry to hear that it's not working for you. Would you be able to email me at jordi@goodsnooze.com?

The realtime captions feature is free to use, so there's no need to pay for that (just wanted to clarify).

I think I can improve the explanation in the app, because to use the translation feature you will need to connect to another iPhone running Navi. Would love to hear what you ran into so I can fix it! Jordi

### 3/5 — 1 Klick to much for grandma

*2022-09-04*

Idea is Great, technically Good. Just the fact that the called Person Must Klick on Start shareplay Makes it unusable for my grandma
Otherwise Great

### 3/5 — Will keep using for now

*2022-06-08*

It was very hit or miss today. My girlfriend is Colombian and thought this would be easier for her, she sometimes needs to use more complex Spanish that I don’t know yet. The translation would just pause and sometimes just plain stop working. We would have to keep resetting the app to get it to work for only a few minutes. I’ll keep it for now and update rating if they can smooth things out.

### 2/5 — Good idea

*2022-03-14*

The interface is a little weird as it only shows one line of text at a time and only picks up my voice instead of the other person who I’m FaceTiming with. Which is why I wanted this app to be able to see what the other person is saying. Maybe add more of a better subtitle format and make it so my voice isn’t picked up only the recipients voice.

**Developer response:** Hi, that's not what's supposed to happen! It should be fixed in the latest version of the app if both people are running that version. Would love to hear back from you how it's working now. Jordi

### 1/5 — Didn’t work

*2022-03-07*

Tried FaceTiming with my fiancé and couldn’t even turn on the subtitles so didn’t even work

**Developer response:** Hi! That's not what we want to hear! Could you check a few things:

- Both people need to have Navi installed on their iPhone
- When you FaceTime the other person, go out of FaceTime and open Navi, and then you can enable subtitles

Can you email me at jordi@goodsnooze.com so I can have a further look and hopefully solve this for you? 

Thanks,
Jordi

### 1/5 — Navi 🥺

*2022-02-09*

After giving a 5 star review for the app, I’m afraid after using it in a converywith my mum, the translation of the speech was way off, it came out with ridiculous words, was hoping this app would help but it’s failed badly, sorry

**Developer response:** This is lovely to hear, thanks so much for telling me! Jordi

Edit: I'm sorry to hear your new experience! Would you mind emailing me on jordi@goodsnooze.com so I can try to determine what's going on because I have not heard those experiences before.

### 1/5 — Poor explanation of how to use

*2022-02-06, version 1.13*

Could not get captions, but they we’re on the receivers side. Which defeats the purpose since I’m the deaf one.

### 2/5 — Schöne Idee, aber aktuell leider nicht mehr

*2022-01-14*

Der Gedanke der Bisher fehlenden Untertitelung ist super, aber die Umsetzung aktuell nicht gut. Hab viel Kontakt zu Gehörlosen und was gesucht. Vorhin getestet. Lässt sich nicht direkt in FaceTime integrieren. Dein Gegenüber bekommt nur nen link, muss dann auch die App laden. Dann müssen beide in die Navi App wechseln. Der Untertitel ist nicht im bild, sondern ausserhalb. Das bild wird verkleinert. Mimik, Gestik, Lippenlesen erschwert. Transkription ist auch nicht optimal.

Wünsch dir viel Erfolg bei der Weiterentwicklung.

**Developer response:** Hallo, danke für deine ehrliche Bewertung. Mein Deutsch ist nicht gut, also benutze ich Google Translate. Würde es Ihnen etwas ausmachen, mir eine E-Mail an jordi@goodsnooze.com zu senden, damit ich Ihnen weitere Fragen stellen kann. SharePlay schränkt die Möglichkeiten von Apps ein, daher kann ich die Untertitel nicht direkt auf den Anruf legen (auf dem iPhone, auf dem Mac funktioniert dies). Ich arbeite daran, auch Unterstützung für das Tippen hinzuzufügen, also kann das vielleicht in Ihrer Situation ein wenig helfen.

Auch hier schätzen Sie das Feedback und würden es wirklich schätzen, wenn Sie mir einige Hinweise geben könnten, wie ich es für Sie verbessern kann!

- Jordi

## Most critical reviews (10 lowest-rated)

### 1/5 — Not Working!!

*2025-04-08*

I have tried to use the app and it will not connect to my phone.  I have tried everything like uninstalling and reinstalling the app.  I have also tried to reset my phone.  Kind of sad because I paid $8.99 to subscribe as well

### 1/5 — Not working

*2025-04-07*

It has been spinning for hours downloaded redownloaded saying it’s trying to connect to a network

### 1/5 — App doesn’t connect to my phone or iPad

*2025-04-04*

I’ve gone through everything. I’ve deleted the app and have reinstalled it multiple times. On my iPad it pops up act like it’s gonna work and then cancels back out and disappears. I have also restarted my phone checked all settings in the app and it still says checking for “ connect device searching. I’ve even gone online to try to find videos of showing a complete walk-through of how to connect to Navi app but There is no such video out there. I would highly recommend making a video from downloading the app, connecting your phone and making the FaceTime call.

### 1/5 — No app support/doesn’t work

*2025-01-22*

Reached out to app developer with no response. Paid for subscription and does not translate in both iOS on the phone and MacBook.

### 1/5 — Doesn’t work

*2024-09-02*

App will not finish looking for local devices

### 1/5 — Link to "app support" in App Store is broken

*2024-07-31*

I dont know how to see your website. Can't get to it from App Store. Link in App Store is broken.

### 1/5 — Not good

*2024-06-22*

The set up is not intuitive and there are no instructions. I could only connect to the devices in immediate vicinity, using it with someone not around me was impossible. SharePlay doesn’t work. This was one of the most frustrating app experiences I ever had. Do yourself a favor and use google translate.

### 1/5 — Wonderful but useless

*2024-03-10, version 2.1*

Cool, But only one language

### 1/5 — 9$ a month

*2024-03-08*

So I paid nine dollars a month for this app and after the fact it then tells me that you need other people to also have the app for it to work then when I go into the settings, it only has English, so I don’t understand how this is a translation app, when it only has one language

### 1/5 — This is very poor app

*2024-02-09, version 2.1*

Basically, it is useless

## Most praised reviews (10 highest-rated)

### 5/5 — Delightful onboarding

*2024-02-18*

Wow, really impressed with the on boarding experience

### 5/5 — Erleichterung für Hörgeschädigte

*2024-02-13*

Es gibt ja für iOS nur wenig Alternativen zum Pixel, ab Baureihe 6a für Hörgeschädigte, die auf z.B. die deutsche Sprache angewiesen sind. Auch sonst müssen Hörgeschädigte zwei iOS Geräte nutzen, wenn zum Telefonieren Untertitel benötigt werden. Nach wie vor bleiben die Regionen Canada und USA Hoheitsgebiete für die Hörgeschädigten dort. Allerdings, Apple ist langsamer in den technischen Entwicklungen, dafür gibt es I.d.R. die deutlich bessere Qualität

### 5/5 — GOOD JOB

*2024-02-06*

Very nice app. Creator made a creative way of communicate and translate. ⭐️⭐️⭐️⭐️⭐️

### 5/5 — Wonderful App for the Hearing Impaired!

*2022-11-18*

It’s a pity Apple changed their API in a way that prevents it from working. Here’s hoping that they make a way for it to work again!

**Developer response:** Im hoping along side you! 😄

### 5/5 — Fantastic!

*2022-02-13*

Just got the app and love it!  Helps my mom when mirrored on the tv. And my sister can turn the volume down. 
The call devolved into fits of laughter every time more than one person talked. Some of the stuff that came on the screen was hilarious!!
I would like it if the side that doesn’t need it can just have the full size video. But it’s not bad. Just a thought. 
Keep up the great work!

Mark

### 5/5 — Extremely happy with Navi

*2022-01-30*

My dad has been isolated in a hospital where he lost his hearing. This is finally a solution for us so we can have real conversation with him. THANK YOU NAVI.

**Developer response:** Wow, thanks for sharing this! Really motivates me to make it better 🙂 - Jordi

### 5/5 — Gespräch in Schrift  !!!

*2022-01-03*

Werde das Programm für meinen Vater laden Er hört sehr schwer aber lesen kann Er noch vorzüglich  !!!

### 5/5 — Can’t select speech recognition

*2022-01-01, version 1.13*

UPDATE! This is a great app. The update fixed the problem. Thanks devs!

UPDATE! The developer reached out and was unaware of the problem. He submitted an update but also suggested I reduce my text size. I can’t do that because I need the larger text. Hopefully the update will fix that. I think this is a great idea but there is a black bar over the option to allow speech recognition. I can’t go any farther into the app for any settings etc.vs!

### 5/5 — Super!

*2021-12-30*

Tolle App und tolles Konzept! Uneingeschränkte Empfehlung.

### 5/5 — Cool

*2021-12-29*

Great concept and very nicely designed app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
