# NAVICA > Digital COVID-19 test results and verified entry pass management. (iPhone/iPad app by Abbott.) - Source: https://appshunter.io/ios/app/navica/id1527297235 (this page in markdown: same URL + `.md`) - Developer: [Abbott](https://appshunter.io/developer/402314324) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.18/5 from 6,350 App Store ratings · 50 written reviews indexed - Age rating: 12+ - Requires: iOS 14.0 · 77 MB - Languages: English, Spanish - Released: 2020-08-26 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/navica/id1527297235/reviews.md ## What is NAVICA? NAVICA allows you to receive and store encrypted results from select Abbott rapid COVID-19 tests and manage your NAVICA Pass. The NAVICA app will display a digital NAVICA Pass via a QR code, similar to an airline boarding pass, for anyone who has received a negative result. Sharing your pass with NAVICA-enabled organizations such as employers and schools verifies authenticity of your negative COVID-19 test results. Features: - Show your NAVICA ID at a NAVICA-enabled test center - View current and historical COVID-19 test results at any time - Receive a NAVICA Pass once the test site submits a negative test result - Validator to scan other individuals’ NAVICA Entry Passes to confirm their status and authenticity ## Key features - Store encrypted COVID-19 test results - Generate digital NAVICA Pass - Verify negative test results - Share pass with organizations - View historical test results - Scan entry passes for authenticity ## What do users think of NAVICA? Overall sentiment: neutral **Pros** - 🚀 Quick and easy process - 🔒 Secure and reliable - 👍 Convenient for travel - 👍 Straightforward instructions **Cons** - 🐛 App glitches and bugs - 🤖 Communication issues with proctors - ⏱️ Long wait times to connect with proctors - 🔑 Frustrating login/account setup process - 🤔 Unclear instructions and requirements **Commonly reported bugs** - App freezes and crashes during testing - Test results not showing up in the app - Compatibility issues with certain devices - Inconsistent performance across users **Most requested features** - Allow offline access to test results - Improve proctor communication quality - Streamline login and account setup - Provide clearer instructions and guidance ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/navica/id1527297235/reviews.md ### 1/5 — Amazingly bad app design *2023-01-08, version 1.41* As others have mentioned, it seems impossible to actually get past the legalese to create an account and use the test. It is because it is so poorly made, but it is possible. You can’t get to the accept button because you’re looking at a scroll box within a scroll box (stupid, I know). To get by: scroll ALL the way to the bottom like a normal, sane, person would expect to. When you can scroll no further (because the “inner” box has reached its limit) you can get the last little distance by scrolling your finger along the very far right edge of your phone screen. That will move the “outer” scroll box down and get you to the accept button. It is almost criminally stupid. ### 2/5 — Often can’t report results *2022-11-27, version 1.41* The app generally works just fine design wise, but I have repeatedly run into an issue where once I get the notification to report my result, opening the app goes to the homepage showing no indication a test was ongoing at all and no way to report those results. I didn’t close out the app or even leave it. I simply leave my phone on the table next to the card and it falls asleep. If I scan the card again, it says I cannot use the card because it has already been used. I continue to get “submit your results before X minutes runs out” and clicking those notifications simply leads to the homepage. I have burned multiple cards and have no way to record those results. Please fix this! ### 1/5 — Awful and just called the 24/7 number for assistance and they closed at 5pm *2022-08-22, version 1.40* I purchased 4 of these for my son and they make it look so easy but after I read the reviews this is bogus especially the developer responses to all the complaints that they just tell you what you want to hear and do what they do best and take your money and your time. I just need to a test for my son to make sure he doesn’t have Covid and we have the same name and no support available so false advertising and they also said they were open until 8pm to help on another user who got screwed over because they put a product together to make money and this is criminal in my opinion that they care about money rather than making a product that works and is accurate and I need him in school and don’t think he has Covid but want to make sure but I am not entering info that’s personal and waiting to talk to someone that can’t speak English well. **Developer response:** " We'll need more information to help with any issues you may be experiencing. Our Customer Support team is available 24 hours a day, 7 days a week - please just make sure to choose option 2. To confirm, the number is (800) 257-9525, option 2. You can also submit a support request using our webform: https://globalpointofcare.abbott/navica-tech-support-us." ### 2/5 — Navica & eMed *2022-06-01, version 1.39.1* I was hopeful this app and proctored test would be super easy, in the end I was just super frustrated. I downloaded the app and created my login info and profile, which was easy enough. The frustrating part came when trying to log into the test. The app simple sends you to the eMed, where again you have to create a login and profile. Then when you are ready to test the site tests your devices for connectivity, camera, mic, etc.. This is where the problems began. I tried to get the site and app to work in unison at least 10 times before getting absolutely fed up and throwing the test away and deleting the app. I ended up going to a test center in the end... Save yourself some frustration until the app and test company are on one platform. ### 1/5 — Worthless *2022-05-28, version 1.39.1* My wife and I were in Europe and took COVID antigen tests proctored by eMed on May 22, 2022. The tests were negative and we were told the results would be on our NAVICA apps within 15 minutes. We needed the results to enter the United States the following day. When the results were not showing on either of our NAVICA apps after 4 hours I contacted the NAVICA help line at Abbott and was asked a number of questions regarding our tests. I explained we were flying, the following morning, in less than 12 hours, and needed the results before then. I was told the matter would “be escalated.” The following morning the results were still not on our apps and we had to make other arrangements at the airport. I was notified by email yesterday, May 27, 2022, the results were now on NAVICA. Worthless. ### 1/5 — Don’t rely on them *2022-05-06, version 1.39.1* Delta recommended I use the binaxnow kit, which pairs with this app. I followed the instructions to not open the box until my appointment (which is confusing because you don’t even make an appointment, they’re available whenever). That was a mistake because when I was already overseas and opened the kit, 1 of the 3 pieces was missing (the liquid). They essentially told me i should have bought a second one as a backup and that I was out out of luck and would have to find somewhere else to take my test. Since I only found this out within 24 hours of my flight, as per the testing requirements, I was scrambling to find a testing location that provided a certificate and wasn’t too expensive, in a foreign country where English was not the primary language. Thanks for the added stress to my vacation. ### 1/5 — App failed *2022-05-01, version 1.39.1* I’ve taken 3 tests with this app, first two worked no problem, this third one however has failed majorly for whatever reason. I do not use my phone at all when the test timer is running I just set it down and come back. I’ve done this every time. My screen locks and when the timer goes off I come check and report my results. For whatever reason this time it took me to the Home Screen instead of the test result and there’s no way for me to get back to it. I tried clicking the self report and scanning the test but it says it’s already been used because I scanned it at the beginning even though it never let me input the results. I got a notification that I had 5 minutes to interpret results and clicked on it and it still took me to the apps home screen instead of the result screen. ### 5/5 — No issues, way better than finding a local pharmacy *2022-04-28, version 1.39.1* My wife and I tested ourselves on the last night of our trip and got it all done in less than an hour (combined) on our phone browsers. We got our results/reports emailed to us less than 5 minutes after our respective tests. We even both set up our accounts after we had left the US so dont give up if you didnt read all the instructions like us =P Yes it’s cumbersome carrying the tests with you for the whole trip but it was great being able to do the testing from our hotel room and not needing to take time out of our trip to find a place that would do it without charging a crazy amount. As long as this requirement exists Ill be using these tests. **Developer response:** We're so happy to hear you found the tests convenient! Thank you for taking the time to share your feedback. ### 2/5 — Great idea, poorly carried out *2022-02-21, version 1.36* This is for people who need to get tested for COVID. Yet, there are so many steps, that of someone actually did have COVID, they would not have the strength to download the app, make an account, unlit all their information, agree to the many pages of documents, navigate to the website, sign into their new account, agree to more documents, allow access to the microphone, allow access to the camera, answer more questions, and wait even longer to be connected. This is my experience, and it completely drained me. Additionally, the rep changed the camera from being my front camera, to bring my back camera. This made it much harder for me to do this. Also, the rep’s voice was extremely distorted. Highly distorted. With her accent, she was impossible to understand. ### 1/5 — Total waste of time *2022-02-02, version 1.35* I got this test from my child’s school with instructions to set up the app after she was sent home from school with a cold. It seemed like it would be a quicker process than scheduling her an appointment to be tested. The annoyance of setting up an app that I would use once was not the worst thing, but the emed proctor is obviously outsourced from India, and that is fine if they could speak English clearly enough and were not speaking so fast. My daughter and I could barely understand her. Because of this I touched something on the test that made it unusable causing me to have to throw it away and still schedule her an appointment to be tested. Now my daughter has to be tested again, because I had already swabbed her nose. I am perfectly capable of reading instructions to give an at home test and I’m sure the school nurse is as well. Why someone that I doubt is a medical professional in a different country has been given the authority to guide people through these test is very unclear to me. Total waste of time and money for whoever had to purchase these tests and whoever is paying emed for this service. **Developer response:** Thanks for letting us know. We're sorry to hear this and apologize for the frustration. We take your report seriously and will pass it along to our team. eMed is best suited to help you with this. Please continue to work with eMed Customer Support through their website at https://www.emed.com, or via phone at (844)-943-0753. ## Frequently asked questions about NAVICA ### What does the NAVICA app do? The NAVICA app allows you to receive and store encrypted results from select Abbott rapid COVID-19 tests. It generates a digital NAVICA Pass, displayed as a QR code, for individuals with negative test results. This pass can be shared with NAVICA-enabled organizations to verify the authenticity of your negative test results. ### How do I get a NAVICA Pass? You will receive a NAVICA Pass once a NAVICA-enabled test site submits a negative test result for you. The app will then display this digital pass via a QR code, similar to an airline boarding pass. ### Is the NAVICA app free to use? Yes, the NAVICA app is free to download and use. The provided data indicates no in-app purchases or advertisements, suggesting a completely free service for users. ### What kind of COVID-19 tests are supported? The app specifically supports receiving and storing encrypted results from select Abbott rapid COVID-19 tests. It is designed to work with these particular tests for generating the NAVICA Pass. ### Can I use NAVICA to verify someone else's test results? Yes, the app includes a validator feature. This allows you to scan other individuals’ NAVICA Entry Passes to confirm their status and authenticity, ensuring that their negative COVID-19 test results are valid. ## Version history (last 1 release) ### 1.4.2 — 2023-02-16 Updates to the NAVICA app make it easier to view and share results from select Abbott COVID-19 tests. The latest version has enhancements including: • Various performance improvements Love NAVICA? Please rate us! 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*