# Navien Mate by Navien

> Remote control for a smart mattress warmer system with customizable heating and scheduling. (iPhone/iPad app by KD Navien.)

- Source: https://appshunter.io/ios/app/navien-mate-by-navien/id1456063837 (this page in markdown: same URL + `.md`)
- Developer: [KD Navien](https://appshunter.io/developer/456445012)
- Category: Lifestyle
- Price: Free
- Rating: 1.20/5 from 31 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 33 MB
- Languages: American English, Korean
- Released: 2019-09-25
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/navien-mate-by-navien/id1456063837/reviews.md

## What is Navien Mate by Navien?

Enjoy Professional Quality Rest & Relaxation at Home!

Year-round comfort while you sleep is possible with Navien Mate! In addition to blissful warmth, this mattress warmer may also help you sleep deeper and reduce muscle discomfort for a restful night’s sleep. Including a bed warming topper and heating unit, Navien Mate system is a premium warming bed topper that offers all of the benefits of an electric heated mattress pad or blanket and none of the downsides. With customized comfort, it provides a deluxe heated mattress pad and blanket system to keep you warm during cold nights

 

 
Main Feature

Easy device control from a distance
Able to check and control the status of a boiler even when you're away.

Sleep mode for cozy sleep
Feel the optimal warmth that regulates the temperature so that you do not wake up either from cold or hot

Convenient and versatile scheduling feature
Use it more conveniently with the scheduling feature tailored to your lifestyle.

## Key features

- Remote device control
- Boiler status monitoring
- Sleep mode for optimal warmth
- Customizable temperature settings
- Versatile scheduling feature

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/navien-mate-by-navien/id1456063837/reviews.md

### 1/5 — App not working suddenly

*2025-03-06*

Has been working fine until 3/4/25. Now the app is not connecting (opening). ‘Find Account Info’ doesn’t send any verification code. No information on what’s going on….

### 1/5 — Disappointed

*2024-12-21*

I’ve been using the app over a year. I love the water heated mattress but hate the app. Always crashing, no update, errors. Had to add 3 different device but ended up app crashed. I bought this mattress because of wifi/bluetooth options especially the weather gets cold. I use the app for turn up the mattress before I get home so I can jump in the bed after shower from outside. Please fix the app and update constantly. Thank you.

### 1/5 — Not working at all.

*2024-12-02*

This app not working at all. 
Kicked out connection and there is no where we could find solutions

### 2/5 — In sore need of a revamp or more QA

*2023-12-21*

Many users have pointed out how buggy the app is. In my particular case, it does not even save the timezone setting. This makes scheduling on/off cycles near useless.

### 1/5 — Not working

*2023-10-17*

When I click my device after I added, I get kicked out of the app automatically. So, I can’t do anything with the app. I bought this expensive mat on purpose due to that extra functions compared to other Korean heating mats that are cheaper. I am now regretting that I bought this for myself.  이럴거면 일반 매트 다른거 살거 그랬어요 한국분들 앱 기능 안되요. 비추천이에요 그냥 일반거 다른 제품 사시는게 나을듯해요

### 1/5 — Crashes every single time I try to select device.

*2023-09-29*

Just can’t use the app at all because it crashes every single time I click on my device.

### 1/5 — Junk

*2023-09-22*

After recent updates, it’s totally useless. It crashes all the time, and so I can’t even open the app.

### 1/5 — Crashes every time

*2023-09-21*

This app is useless. When I select my device, the app crashes. Why aren’t the company fixing this issue? Looks like other customers are suffering for the same reason.

### 1/5 — Crash!! I can’t use the app

*2023-06-25*

The app crashes everytime I select my device so can not use the app to turn on/off or change the heat level, which makes the app useless.  Need immediate fix!

### 1/5 — Crash after the recent update

*2023-06-21*

The app consistently crashes when I tab my device from the device list.

## Frequently asked questions about Navien Mate by Navien

### What is Navien Mate used for?

Navien Mate is used to remotely control and monitor a smart mattress warmer system. It allows users to adjust temperature, activate sleep mode, and set schedules for a comfortable sleeping environment.

### What devices is Navien Mate compatible with?

Navien Mate is available for iPhone and iPod devices. It is designed to work with the Navien Mate smart mattress warmer system.

### How does Navien Mate help with sleep?

Navien Mate provides customized warmth and an optimal sleep mode to regulate temperature, preventing you from waking up too cold or too hot. This can contribute to deeper, more restful sleep and may help reduce muscle discomfort.

### Can I schedule my mattress warmer with Navien Mate?

Yes, Navien Mate features a convenient and versatile scheduling function. This allows you to tailor the warming experience to your lifestyle and ensure your bed is at the perfect temperature when you need it.

### What is the age rating for Navien Mate?

Navien Mate has an age rating of 4+. This indicates it is suitable for users of all ages, though its functionality is tied to the smart mattress warmer system.

### How often is Navien Mate updated?

The latest version of Navien Mate is 1.07.05, which was last updated on October 19, 2023. Updates typically include improvements to device control, stability, and feature enhancements.

### What are the main benefits of using Navien Mate?

The main benefits include easy remote control of your mattress warmer, the ability to check boiler status from afar, a sleep mode for consistent comfort, and a flexible scheduling feature to personalize your sleep environment.

### What is the user rating for Navien Mate?

Navien Mate has a user rating of 1.2 stars based on 30 ratings. This suggests a significant portion of users have encountered issues or are dissatisfied with the application.

## Version history (last 5 releases)

### 1.07.05 — 2023-10-19

- Bug fix

### 1.07.04 — 2023-06-19

- Bug Fix

### 1.07.03 — 2022-11-21

- Home screen temperature control bar Add background
- Change the display position of the home screen level, sleep mode operation, and fast heating operation
- Add Picker Top Label (Sleep tab, Schedule tab)
- Add phrase (custom schedule, time zone setting)

### 1.07.01 — 2022-09-19

V.1.07.01

UI Design Renewal
New Product Connection
- DC Heated Mattress Pad (EME501)
- Water Heated Mattress Pad (EQM582)

### 1.06.00 — 2022-01-04

Bug fix

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## More apps by KD Navien

- [나비엔 스마트톡 보일러 (구버전)](https://appshunter.io/ios/app/id638684078)
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- [경동원 홈네트워크](https://appshunter.io/ios/app/id881802220)
- [Navien Smart TOK (Russia)](https://appshunter.io/ios/app/navien-smart-tok-russia/id1014883276)
- [나비엔 메이트(구버전)](https://appshunter.io/ios/app/id1032692720)
- [Navien Mate](https://appshunter.io/ios/app/navien-mate/id1039669421)

All apps by KD Navien: https://appshunter.io/developer/456445012

## Related topics

[navien mate by navien](https://appshunter.io/ios/topics/navien-mate-by-navien) · [navien mate](https://appshunter.io/ios/topics/navien-mate) · [navien](https://appshunter.io/ios/topics/navien)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*