# Navigate eReader — user reviews > 53 indexed App Store user reviews of Navigate eReader by Informed Publishing, rated 1.50/5 from 43 ratings. - Source: https://appshunter.io/ios/app/navigate-ereader/id916216769/reviews - App overview in markdown: https://appshunter.io/ios/app/navigate-ereader/id916216769.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 3 · 2★ 3 · 1★ 34 ## Newest reviews (14 of 53) ### 1/5 — NOT WORTH IT. DON’T WASTE YOUR TIME. *2019-02-27* There is no audio version of the ebook I purchased. (The audio is available with some titles). I set my iPhone to read highlighted text to me so I could listen while I worked. Well, the app won’t let you highlight text with anything but their in-app highlighter. “Clunky” and “unrefined” were apt descriptions of this app. ### 1/5 — Not impressed *2018-12-22* Had trouble downloading material to the app, tech support is closed, website not allowing login do to an unknown error. Trying to read for a promotion and can’t access the material I paid for. ### 1/5 — Horrible *2018-11-15* Way too much screen Realestate dedicated to controls. Bottom controls cover the bottom of the page, forcing a reader to pull the page up as to read the last lines. Blue controls are very hard on the eyes. It’s like this apps creator hates learning and wants to make it as hard as possible... ### 1/5 — Login is broken *2018-09-07, version 1.7.4* I never write a review but I would love to be able to use this app to take note with my IPad. Refuses to take my login credentials even thought I can access it fine from my pc. I’m using this for my virology class this semester. Please fix this!!! For info I get an alert saying my username or password is incorrect and if I haven’t logged in before to log in on the website ### 1/5 — HORRIBLE! *2018-09-07* I need to use my online textbook and can’t even do that. I spent $480 on something that I can’t even use properly!!!! Every time I open the app it says no internet. UPDATE THE APP SO PEOPLE CAN ACTUALLY USE IT ### 1/5 — Completely unusable *2018-08-29* If I have to pay for this content I should be able to use it... this app is completely unusable. Considering the cost of content the least you could do is hire adequate coders to create an adequate platform to view your electronic content. Highlighting is cumbersome. Viewing and page turning lags. Duel screens on iPad Pro is not an option. ### 1/5 — Don't waste your time! *2018-08-14* The only thing worse than this app is the tech support! ### 1/5 — Clunky and unrefined *2018-03-25* Since I was forced to use this App on my mobile device instead of having the option to view the material in my browser I expected a lot more than the App was able to deliver. From the moment you go to the login screen of the App you have to slide the page around to see everything because it does not auto fit the window. The ebook quiz was horrendous to use because the quiz timer was plastered across the center of the screen and I was forced to drag the question above and below the banner to even read it then select an answer and scroll to the bottom of every page to select next. At the end I had to rotate my screen to find the submit assessment button. Whoever was paid to develop the App should give the money back so Jones and Bartlett can try again. Focus on user friendly this time, keep in mind the user is the PAYING customer. ### 1/5 — BUYER BEWARE!!!!!!!! *2018-01-27, version 1.7.0* The app is CRAP!!!! and to make matters worse Technical Support and Customer Service is just as CRAPPY..... I purchased a new book for my computer science class so I could access the digital content and most importantly the ebook off-line... Before I purchased the new book I had the bookstore manager call the publisher to ensure that I would be able to access the book off line... They said sure !! All I had to do was download the app after creating an account on their web site.... So like an idiot I purchased a new book and waisted an extra 125$ dollars because the campus bookstore will not give refunds after you open the code.. Every time I try to open the app I get the error message no internet connection!!! I have called several times and made numerous complaints all they do is say we are going to escalate the matter and call you back. Unfortunately my course is not on hold until they fix the problem.. I have an iPad and they lied to me and said I would have no problem witch I think they will lie to anyone to rob them of their money . If you have to have a text by this crappy publisher I would strongly advise that you save yourself a ton of money and buy a used book from Amazon or eBay ... ### 1/5 — Can not log in *2018-01-15* Error says I have to open the book in a browser first. I did that and still can not open the book. ### 1/5 — Update *2017-09-27* Can you update this app with split screen please and i am unable to use this app without WiFi with iOS 11 ### 1/5 — Horrible app *2017-09-12* I downloaded this app to be able to look over the book or do some work where I can't take my laptop. I thought that was the point of creating the app, so it can be more convenient. But it turned out I can't even use the app unless I have access to wifi. I don't always have wifi, mainly only at home. I'm trying to use it out of my home. Please fix. I hope maybe before my course is over. If not, I guess I'll struggle a bit. ### 1/5 — They just don't care *2017-08-31, version 1.7.0* I'm using iPhone 6, iOS 10. You have to tap on the book rapidly about 20-30 times on the bookshelf before it will open the summary to allow you to read the book. Zoom is unresponsive. At first, it doesn't respond at all. Then, it blows the text way up. It looks like they just scanned each page of the book. There is no way to change text formatting to single column and the search functionality doesn't find words that are on the page right there in front of your face! I would rather use the desktop version on their website. As bad as it is, at least it's somewhat intuitive to use. The only thing I even use that for is the search functionality and it's pretty crappy to. If the developers at J&B Learning actually take time to read this, you guys should be ashamed of yourselves. This is perhaps the worst designed app I've ever experienced; eReader or otherwise. I've seen apps from 13 year old developers that blow you guys out of the water. It's like you just don't care and are only providing it because all of the other book publishers are. There is absolutely no innovation here at all! ### 1/5 — Horrible *2017-08-18, version 1.6.10* Can't even log in. Almost as if J&B doesn't care. ## Most critical reviews (10 lowest-rated) ### 1/5 — Lame *2025-08-15* It doesn’t open 99% of the time. When logging it states problem with server. ### 1/5 — You need the 2.0 version *2024-03-22* This app is useless. It should just be deleted because you need the new version to do anything. ### 1/5 — No me deja ingresar con mi cuenta *2023-11-17, version 1.7.8* No me deja ingresar con mi cuenta iPad 10 ### 1/5 — Crap *2023-01-15, version 1.7.8* This app is horrible. It never works ### 1/5 — Can’t Even Login *2021-01-27* You can’t even log into the app to read your books. It keeps saying login is incorrect even though the desktop version is fine. Can JBL make a decent app? ### 1/5 — No me deja abrir mi cuenta *2020-11-06, version 1.7.8* No puedo abrir mi cuenta me dice qué hay un error Me pasa solo en esta app en la versión 2 sin problemas Necesito ayuda ### 1/5 — CRIMINAL BUSINESS ACTIVITY! *2020-09-07* Two of my Navigate and Navigate 2 subscriptions expired, renewed the services costing over $1500 and nothing opens or works. Yet the financial transactions no hiccups. In my opinion this constitutes FRAUDULENT ACTIVITY. No workarounds on their website or general IT advice. NOT HAPPY. ### 1/5 — No me deja descargar *2020-05-05, version 1.7.8* No descarga la app en ipad 4 iOS 10.3.3 ### 1/5 — Always a Hassle *2019-08-02, version 1.7.4* So you have the reader AND the app, which is redundant. I was able to get one out of two books onto the reader. App keeps telling me that my sign-in info is incorrect but same info works on desktop browser. The highlighter is terrible. I always get an error code when I open the app, but then it works so I can read the one book. Constantly have to minimize the size before turning the page. But, I can read the one book without lugging it around, so there’s that. And I like that I can tap on some terms for glossary definition. And I do like that it opens right up to where I stopped. ### 1/5 — The forgotten app? *2019-06-10, version 1.7.4* Considering the newest updates on jb learning’s textbooks frequently refer students to this app, the app itself is utterly useless and disappointing. Too bad. A functional app would be a great aid for many students. ## Most praised reviews (10 highest-rated) ### 5/5 — What’s the problem with the other reviewers?!? *2018-01-26* This app WORKS as stated. I can download the book offline and read it with ease. Plus it is easy to navigate and doesn’t seem to cause any problem for me. To the other reviewers who give this app a one star, don’t be so picky about the app not having this or that for your excuse of technological incompetence. This app is just to serve as an extra feature. If you got a problem with the app, buy some reading glasses and pay for a hard covered book. ### 5/5 — Split Screen Please *2017-06-27, version 1.6.10* Please make it app split screen compatible it will make my life so much easier! Pls pls pls ### 4/5 — Product Functions as Advertised *2015-10-30* I had success with the eReader application from the very beginning and consistently since then. Note: I spoke directly with Sales at Jones & Bartlett to verify my bundle included the compatible eBook content to work with this eReader. I absolutely required the ability to view the eBook offline. Note: Upon opening the application you must tap your finger on the eBook title and wait patiently for the content to open - the delay can seem long (it's really not). You must be connected to the Internet the first time - it will function offline thereafter. ### 3/5 — Its ok *2025-12-06* The pictures show that you should be able to write notes in the ereader book but I cannot figure out how to do that. It does not give me options to do that so it really makes it frustrating. It is nice to be able to take the book with me but I really need to make notations and highlights. ### 3/5 — Great eReader, not great for highlighting or notes. *2019-05-15* This app I have been using as part of my degree. This is a great reader for books, much better than others that I have tried as it loads the pages as they would be in the book. It has a lots of resources included with it such as: questions and exams that can test your knowledge. The note taking interface part offers highlighting, voice memos and notes that can be added directly into the page. This concept is great! But there is still room for it to be improved, the tool is a little bit disjointed. Could be improved by having a side tab that allows you to quickly change between functions, colours etc. I have been using this with the Apple Pencil and have that it just a glorified stylus on this app. Similar apps detect the difference between your finger and the pencil. To include this fracture would greatly improve the app for these users. Overall the app is a great eReader, but the notes part of it needs a little bit of work. ### 3/5 — No audio *2018-08-25* At least their web site has audio. Both freeze up and become unresponsive. It is handy to download an entire gigantic book for traveling and not have to carry along a brick. ### 3/5 — EXTREMLY slow loading content *2016-01-26, version 1.6.5* This app is an ok app to use when it comes to reading text books. The reason behind this is because EVERY time I try to read my book, I have to wait 5 minutes for the book to "load", even though it's already downloaded all the content to my phone. It's almost like going back to dialup its that slow. But when it finally does open the book, it runs well. If the initial opening of the book were to speed up, I'd give this app 5 stars. Until then, 2. ### 2/5 — App malfunctions *2019-02-26* Serious problems with the app shutting down while using it. Please address this issue because it’s time consuming to restart the app when I’m trying to get reading done. ### 2/5 — App is very laggy *2018-02-25* Needs to be redesigned from top to bottom. Horrible UI that freezes too often. Scrolling down pages is not as smooth as it should be The search feature crashes the app if you search up a word with 100+ results ### 2/5 — Slow *2016-02-13, version 1.6.5* It's so slow, it crashes All the time and you can't find the chapters by a menu. You have to type on the page. Overall I'm dissatisfied --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*