# Navigate now — user reviews > 58 indexed App Store user reviews of Navigate now by CBA DWP. - Source: https://appshunter.io/ios/app/navigate-now/id1262274260/reviews - App overview in markdown: https://appshunter.io/ios/app/navigate-now/id1262274260.md ## Newest reviews (15 of 58) ### 3/5 — Let Me In!!! *2025-05-02* It may not work half the time, but at least i don’t need to carry a keycard ^-^ yippee ### 1/5 — Worst app ever *2024-11-12, version 9.7.0* Least user friendly app ever, constantly logs you out, finicky at the best of times, drains the battery like there’s no tomorrow, requires location monitoring constantly and is poorly optimised ### 1/5 — Full of bugs *2024-10-07, version 9.7.0* Every revision keeps getting buggier; doesn’t work properly most days; embarrassment for CBA ### 1/5 — Make them give you a device!!! *2024-09-27, version 9.7.0* This is quite possibly one of the worst apps to exist. It’s invasive, glitchy and requires you to set Location to ‘always’. NO employer should have the ability to track their employees 24/7. Also drastically degrades your battery. DEMAND they give you a device rather than using your own. The more of us that do this, the more likely they might one day listen? Are CBA shareholders ok with it costing the Bank $25/month just for me to access my building (as opposed to costing next to nothing with a physical card)? As a shareholder myself I’m quite disgusted. As an employee… I’m horrified at the utter lack of response by the Group to the overwhelmingly negative response from your own employees - it says a hell of a lot about how much you actually care about us. ### 1/5 — Badly designed and painful to use *2024-07-25, version 9.6.0* The app constantly logs out. Never lets you scan in to a door or barrier without a big delay. It appears to use Bluetooth technology but does not work if something else is connected to your phone via Bluetooth- watches, AirPods etc ### 1/5 — App is unstable and needs an upgrade *2024-06-21, version 9.6.0* Constantly having to re-log in and set up nearly three times a day on average. If it’s not for the locker function I would have not even bothered to log in. ### 1/5 — Always does not work *2024-05-28, version 9.6.0* Always causes delays. Needs all apps to be closed , phone to be logged off and restarted before it works.Then it keeps logging you off. Technology is supposed to make life easier… not complicated and frustrating .. this is the worst app I have ever used. ### 3/5 — Constantly logging off *2024-04-25* I don’t know why it constantly logs you out. Then I learn that we can still go in and out of the building with you logged off. It needs more work. ### 1/5 — Frustrating *2024-03-25, version 9.6.0* Frequently logs me out without warning and often doesn’t recognise my password when trying to log back in ### 1/5 — Privacy concern *2024-03-14, version 9.6.0* I fail to understand why this app requires “precise location, and Bluetooth and background geolocation. Currently I have to kill the app so it doesn’t track me after working hours… ### 1/5 — Constantly having to sign in *2024-02-27, version 9.4.0* Need to login every time you use the app. Very frustrating and time consuming. ### 1/5 — Rubbish *2023-11-14, version 9.4.0* Constantly kicking me off, uses up too much phone battery and now stopped working completely with no support options. So I can’t access my building nor can I leave the building once I do manage to get in. ### 1/5 — One step Forward several back *2023-10-30, version 9.4.0* Constantly being logged out, yet biometrics still being triggered and successful. You give up until it stops working or until you need to manually unlock Your locker. If orientation lock is off then app swings to portrait with poorly designed interface with buttons offscreen requiring you to scroll. Terrible UX and getting worse ### 1/5 — Terrible App *2023-08-21, version 9.3.0* App goes through periods where it constantly forces user to resubmit credentials every time you wish to use it. When a phone update goes through, you often have to wait for up to a week to use it to access the building :-( ### 2/5 — Sign on broken *2023-05-30, version 9.1.0* Currently every time I open the app I am prompted to log in and set a pin/faceID every time. This is extremely frustrating ## Most critical reviews (10 lowest-rated) ### 1/5 — Non-functional *2026-06-10* Stuck on pin entry with no keypad to type anything. Can't proceed. ### 1/5 — Scanning issues *2025-06-10* Reliability of this app is basically non existent. Wastes a lot of time trying to get through access gates and this times effects KPIs when you are a shift worker. ### 1/5 — Horrible after the recent update *2025-06-04* This must be one of the biggest productivity drains in the bank at the moment. So many people waste 5-10 mins every single work day trying to get in and out of the office ### 1/5 — Inconsistent *2025-05-26* Always a lottery if this gonna work at the gate or not. This morning failed again ### 1/5 — Where's watch *2025-05-22* Watch was promised for Apple wallet and no option exists ### 1/5 — Shiny but broken *2025-05-22* The app looks shiny but the functionality is broken. Got stuck at gates several times, embarrassing ### 1/5 — Swipe issue *2025-05-15* Latest update makes it harder to swipe in and out ### 1/5 — Log out *2025-03-18* Always logs me out every week. Can’t you guys keep us logged in. So frustrating ### 1/5 — Keeps logging me out! *2025-02-10, version 9.7.0* I don’t understand why the developers can’t fix the issue where it constantly logs you out! Everyone reviewing the app has complained about the same thing for years and years!! ### 1/5 — Logs me out 2-3 times per day *2024-12-05, version 9.7.0* See title. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-06-03* Great app, works with my access and works faster with apple wallet. love the update ### 5/5 — V2 Upgrade *2026-06-03* A vastly improved experience. Well done team ### 5/5 — Better after latest update *2026-04-20* After the latest update this app is so much better to use. It looks nicer and has more useful features! ### 5/5 — Does not work on apple watch *2023-08-04* does not work on apple watch ### 5/5 — New Version *2023-05-12, version 9.1.0* The new version removing the apply pay prompt is a game changer! ### 5/5 — Latest update has made a large improvement *2023-05-04* The app after the latest update is much easier to use and quick. I also like the new NFC update for iOS ### 5/5 — Great productivity improver *2019-10-22* I can pop alocker, register a visitor, report a fault - all of this things were previously manual and required phone calls to be made or forms to be filled - great time saver And so easy to use ! Well done ### 5/5 — Job well done! Keep it up *2018-11-19* Good user interface and very smooth compared to previous versions. I love this app more and more. We need more apps with this design. ### 5/5 — I love this new design! *2018-11-19, version 3.6.630* It really reflects the bank’s look and feel. ### 4/5 — Being replaced *2018-03-06, version 3.4.2* I like the new replacement which is sidekick HR. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*