# Navigator Credit Union — user reviews > 71 indexed App Store user reviews of Navigator Credit Union by Navigator Credit Union, rated 4.90/5 from 6,852 ratings. - Source: https://appshunter.io/ios/app/navigator-credit-union/id561288688/reviews - App overview in markdown: https://appshunter.io/ios/app/navigator-credit-union/id561288688.md - Rating breakdown: 5★ 6,124 · 4★ 563 · 3★ 122 · 2★ 18 · 1★ 25 ## What do users think of Navigator Credit Union? Overall sentiment: positive **Pros** - 👍 User friendly and reliable - 👍 Streamlined and clean - 👍 Technically astute - 👍 Trusted and convenient - 👍 Easy to use and manage - 👍 Balanced and straightforward **Cons** - 🐛 App not working or crashing - 🐛 Slow performance and glitches - 🐛 Login issues and password problems **Commonly reported bugs** - Mobile deposit not working - App not loading or logging in - Incompatible with certain devices **Most requested features** - Add bill pay functionality - Show account holds and balances - Improve mobile deposit process ## Newest reviews (18 of 71) ### 4/5 — Amazing *2025-11-19, version 5.4.0* I love this app as much as I love this bank Amazing is the only word to describe both ### 5/5 — Long time customer *2024-10-12, version 5.4.0* I’ve had navigator credit union for years and love them! ### 5/5 — Balanced! *2024-10-06, version 5.4.0* This is a breeze- log on, check balance, log off. Done! ### 5/5 — I like the fact that I can see all my accounts at once. *2024-10-06, version 5.4.0* 10 ### 5/5 — Great *2024-10-03, version 5.4.0* You get to control your own money and you get to see when deposits come in love it ### 5/5 — Trusted App! *2024-07-02, version 5.3.0* This app is so very user friendly and always reliable! ### 5/5 — Ocean Springs Branch *2024-02-14, version 5.3.0* Awesome group of people!!! I enjoy when I have to go to bank there!! ### 5/5 — Good!! *2023-11-09, version 5.3.0* Like App ### 5/5 — Navigator Review *2023-11-07, version 5.3.0* This app is very convenient. I’ve been banking with navigator for over 4 years and I’ve never had any kind of issues at all. Highly recommend. ### 5/5 — Navigator review! *2023-11-07, version 5.3.0* The best app and the best bank to work with! Really simple and easy to manage. ### 5/5 — Credit card Fraud company in Tampa FL. *2023-11-06, version 5.3.0* IThere not truthfull and unprofessional in how they do Business with the members of navigator credit union If you would like too know why I say this you can contact me Robert Glenn Connell I’ve been a member for over 20 years I very disappointed in how they trey Members. ### 5/5 — Great *2023-11-04, version 5.2.0* Great ### 5/5 — My review *2023-08-06, version 5.2.0* Easy to use! Convenient! ### 5/5 — Convenient App *2023-07-04, version 5.2.0* It’s easy and it flows with other accounts with the credit union. Me, my husband and son can use this app to transfer money to each other than using cash app or Venmo. It is a great app. ### 5/5 — Muy agradecido *2023-05-17, version 5.2.0* Con el muchacho de la oficina de gauche que es muy paciente y ayuda mucho cuando se le pide ayuda. Gracias por ser humilde ### 5/5 — Long Time Member *2023-05-02, version 5.2.0* Started off through my job. Now I’m 10 years in! ### 5/5 — Love this bank *2023-04-11, version 5.1.0* This has been the best banking experience I’ve ever had ### 4/5 — App use *2023-03-06, version 5.1.0* I really like the ease of use. The only thing I don’t like is I am not able to use it with the joint account with my husband. ## Most critical reviews (10 lowest-rated) ### 1/5 — App not working *2025-02-15, version 5.4.0* My app keeps asking me to verify being a human but won’t give me a task to verify so I am just stuck clicking verify over and over again ### 1/5 — Slow and crashes *2023-02-07, version 5.1.0* Since the new version of the app was published, it has been clunky, slow, and crashes a lot. Doing Mobile Deposit used to be a simple process. Now the app resets or completely locks and requires multiple attempts to get a deposit done. ### 1/5 — It will not open at all *2022-08-20, version 5.0.0* The old app updated, and since then I haven’t been able to open it at all. I keep getting an access denied page, as though the entire app won’t let me in at all. I definelty have an account on here, I went to a navigator in person to set up this account here. I have even tried deleting it the app and redownloading it, but even that doesn’t work. I’ve tried the website it says to go to, but that doesn’t work either. I don’t know what to do, this app just doesn’t work at all! ### 1/5 — Terrible connection *2022-08-15, version 5.0.0* The new app is not working and will not load. The old app was working fine. This new app will simply not load correctly . The format is different, not a big deal, but why change it? There is nothing complex about this app, it simply doesn’t work! ### 1/5 — Help *2020-01-29, version 4.6.201* It won’t let me deposit my check or send a message. It keep giving me error messages ### 1/5 — Never works! *2018-11-11, version 4.6.188* So much for mobile banking. App is always down or crashing. ### 1/5 — What is going on!? *2018-11-10, version 4.6.188* Can't log in .!!! What is going on!!?? ### 1/5 — Error 500 *2018-11-10, version 4.6.188* This app has failed to work more than it’s worked for me. Figure it out. ### 1/5 — Crashing *2018-05-08, version 4.6.188* App was great until the update now crashes every time you try to log in and I can't use it. Please fix this. ### 1/5 — App broke? *2015-08-22, version 3.4.23* User set up button + doesn't work on iPhone. ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2026-02-01, version 5.5.0* I love the Navigator app. It’s easy to use and self explanatory. ### 5/5 — Enjoying App *2026-01-28, version 5.5.0* Thanks for allowing us the opportunity to view our account from this app. ### 5/5 — Thank you *2026-01-24, version 5.5.0* It is very easy for me to forget a date a time and all my passwords. But my bank makes it very easy for me to use and see my account. Thank you so much navigator ### 5/5 — Checking Very good company 🙏🏾 *2026-01-23, version 5.5.0* Very good company overall ### 5/5 — A pat on the back *2026-01-22, version 5.5.0* Love the app and love the bank. Life savers ### 5/5 — Great app *2025-12-19, version 5.4.0* This is one of the easiest apps that I have ever used. ### 5/5 — User *2025-10-27, version 5.4.0* User friendly and reliable ### 5/5 — Streamlined & Clean *2025-08-18, version 5.4.0* This app is streamlined and clean. It’s easy to navigate and not cumbersome or overwhelming. ### 5/5 — A++++ *2025-05-18, version 5.4.0* Greatly credit union to be apart of A+ ### 5/5 — Technically astute! *2024-12-13, version 5.4.0* I really enjoy online banking with this app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*