# Navitas Dashboard — user reviews

> 55 indexed App Store user reviews of Navitas Dashboard by Navitas Vehicle Systems Ltd, rated 3.00/5 from 102 ratings.

- Source: https://appshunter.io/ios/app/navitas-dashboard/id1248027444/reviews
- App overview in markdown: https://appshunter.io/ios/app/navitas-dashboard/id1248027444.md
- Rating breakdown: 5★ 38 · 4★ 11 · 3★ 5 · 2★ 14 · 1★ 34

## What do users think of Navitas Dashboard?

Overall sentiment: negative

**Pros**

- 👍 Great customer service
- 👍 Top-tier company
- 👍 User-friendly app
- 👍 Performance increases worthwhile
- 👍 Works well with controller
- 👍 Frequent updates from user feedback
- 👍 Remote locking feature
- 👍 Bluetooth connectivity helpful
- 👍 Good feedback on usage
- 👍 Real-time error codes helpful
- 👍 Awesome software for performance tuning

**Cons**

- 🐛 Frequent crashes on launch
- 🐛 App crashes immediately
- 🐛 App not opening after first use
- 🐛 Device communication timeout errors
- 🐛 App doesn't work
- 🐛 Login issues
- 🐛 Account creation problems
- 🐛 UI/UX dated
- 🐛 App times out and disconnects
- 🐛 Unusable after updates
- 🐛 Inconsistent performance
- 🐛 App crashes after iOS upgrade

**Commonly reported bugs**

- App crashes immediately upon opening
- App crashes after first use
- App does not open after initial download
- App works for the first time and then won't open again
- App crashes immediately upon opening after upgrade
- App crashes at launch
- App opens then immediately crash closes
- App crashed, cannot open anymore
- App won't connect anymore, says Device Communication Timeout
- App connects then immediately closes
- App keeps saying “device communication error, reconnect?”
- Application is crashing after iOS update
- Opens and immediately crashes
- Keeps crashing when trying to connect
- App won’t allow me to sign in as a new user
- Doesn’t let me login
- Try to request new password, doesn’t work
- App doesn’t recognize motor, cannot calibrate
- App crashes after the last update
- App constantly times out and cannot reconnect

**Most requested features**

- CarPlay / Widgets support
- Profile settings (high performance, normal, eco)
- Customizable speed profiles
- Eco mode for range
- Data logging not stopping on connection loss
- Save or send logs
- Dashboard Speedometer and RPM display functionality

## Newest reviews (14 of 55)

### 4/5 — CarPlay / Widgets

*2025-12-27, version 42.6*

Would love to see support for the Dashboard with CarPlay (or even widgets) with all the portable screens now available and are easy to add to carts, this would make a great dash setup.

### 4/5 — Apps not working

*2025-09-12*

The app won’t allow me to sign in as a new user. I’ve tried several times. And nothing when I hit enter. Screen doesn’t change.

### 2/5 — Crashes

*2025-05-01, version 41.3*

I think the app is good but it lets you login once. The next time I open it, it crashes then I have to delete and install to use it again every time

### 2/5 — App not compatible with iOS 18.3.2

*2025-03-19, version 41.3*

App crashes immediately upon opening after upgrade to 18.3.2.  Worked fine last week prior to iPhone upgrade.  Using an iPhone 15.

### 2/5 — Crashing

*2025-03-02, version 41.3*

App does not open after initial download. Have to delete and reinstall to use app each time I use as app will not open after initial usage

### 3/5 — Horrible UI/UX

*2024-08-18*

This app works as expected, but the UI/UX make me not want to use it. Visually, it looks and feels very dated. I would love for at least the main dashboard to be a more polished and visually appealing, something similar to the new Navitas CAN Display. If that were the case, this would easily be 5 stars.

### 3/5 — Ernie

*2024-04-04, version 38.9*

Having issue downloading the app does not recognize nothing is still on searching mode downloaded the app does not recognize the motor cannot calibrate it or do anything need help

### 2/5 — App crashes at launch

*2024-03-30, version 38.9*

Like others have reported, crashes and almost unusable 80% of the time

### 2/5 — App crash

*2024-01-19, version 38.5*

I have the latest update. The app opens then immediately crash closes.

### 2/5 — App crashing

*2023-08-19, version 37.4*

I just installed the new 400a controller today, downloaded the app and now the app connects, then immediately closes. On the latest update. Any suggestions?

### 2/5 — Application is crashing

*2023-08-07*

I’ve updated to the new IOS and the app keeps crashing. I deleted the app and reinstalled it and it still crashes. It looks like a new update was put out on Navitas 5 days ago so I’m just wondering when it will work again…

### 4/5 — Amazing product and app

*2022-07-27, version 33.2*

My only problem is why is speedometer limited to 35 MPH when my cart goes fast than that????

### 1/5 — Can not even create an account

*2022-07-27, version 33.2*

So I tried to register a account. I registered and when I clicked the link in my email to verify it would not work

### 4/5 — Does what it’s supposed to…

*2022-04-12*

This app is really good in my opinion. You can adjust many parameters in your controller including speed, torque and braking. I would give this app 5 stars if it had the ability to create profiles. I’d be nice to have one profile for golfing, another one for cruising, another once for the kids use the golf cart etc… I know you can accomplish this w the on-the-fly controller but the idea is that you don’t have to guess or remember the settings and in the case for the kids ideally  I can setup a low speed profile and they can’t change it. The navitas controller and motor are awesome!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Unusable

*2026-04-26, version 42.7*

Try to setup account.. doesn’t let me login. Try to request new password. Doesn’t work. Change the speed? Nope. Need to login. Adjust tire diameter? Nope. Need to login. How about just write software that works when you already charge so much for the hardware. Thanks.

### 1/5 — Worst app

*2026-03-21, version 42.7*

Doesn’t work I can’t even make a account every one of my emails is somehow taken even though I never had a account so good luck making my golf cart faster

### 1/5 — Crashing / Not Opening

*2025-03-17, version 41.3*

App crashes after first use. When you go to open it, it pops up then closes immediately. An update needs to be done to app to resolve this. Until then it is not able to be used.

### 1/5 — Won’t Open

*2025-02-08, version 41.2*

Just downloaded the app to my iPhone 14 ProMax. It works for the first time and when you close it out it won’t open again. Page pops up and then disappears.

### 1/5 — App crashed

*2023-11-28, version 38.2*

Now I can not open app anymore!!

### 1/5 — Won’t connect anymore

*2023-10-30, version 38.1*

After the latest update it won’t connect. Says Device Communication Timeout. Then eventually crashes.

### 1/5 — App doesn’t work

*2023-08-12, version 37.4*

App keeps saying “device communication error, reconnect?” 
I press yes and it just keeps displaying the same message

### 1/5 — Opens and immediately crashes

*2023-05-15*

Just put a Navitas motor in my cart. I downloaded the app today to connect. Every time I open it, it immediately crashes. Completely useless. Can anyone tell me if I can adjust the throttle position sensor? The gas pedal has to be pressed at least half way to move the motor and by that time it takes off way too fast. Very hard to control when trying to back out of tight parking spaces.

**Developer response:** Hi there. Please contact us 844-576-2499 x2. We can help fix this!

### 1/5 — Keeps crashing

*2022-12-01, version 34.5*

Every time I open the app and try to connect the app starts to load setting then the app crashes.

### 1/5 — Needs

*2022-09-20*

I am very disappointed that there is no profile settings. (Example: high performance, normal, eco) Preferably it would be 3 or more customizable speed profiles that can be set and quickly changed from the app. The controller is nice but it takes a lot of trial and error to see where to set it before allowing another driver. Also a mode for eco to get the most range. Competing brand has these features. Because of how long it takes to re configure the app and having to remember all the numbers it makes it useless. Just set all max settings and don’t let anyone else drive it. It seamed better when I was looking into buying it. Also they make updates that change your carts function sometimes that make you have to relearn using it. It’s my cart. It should be my choice. If you add the features that should have been on there to begin with then I’ll be happy to increase the rating. Otherwise not a good app to use in my opinion.

## Most praised reviews (10 highest-rated)

### 5/5 — Great company

*2024-08-02*

I have not had a problem with the software or the hardware. The tech support is top notch. They even helped me trace down a problem I had to a faulty micro switch in the foot pedal assembly!

### 5/5 — Awesome! I have had 0 issues

*2024-07-14, version 40.0*

Ok first off, I want to qualify this review as I have years of experience in engineering, product application development and testing.  I can say without any reservations that Navitas has more than impressed me with the product (I have a 2008 RXV with the TAC 2 controller and OTF programmer) I have never had a problem with the app disconnecting or timing out, I have had 0 problems or issues with the app. Did I mention that I have had 0 issues with the app? I have had the controller and OTF in the cart for 2 years and waited intentionally to write a review that was fair and honest for us as the consumer/user and feedback for Navitas. As a consumer/user, I try to research the product from manuals, FAQs and consumer reviews from many sources to make sure it is even worth considering purchasing.  The product and customer support reviews were positive so I purchased the TAC2 controller and OTF programmer. I was impressed when I received them, the quality, sturdiness and appearance of the boxes alone gave me warm and fuzzy feelings for the installation and enjoyment to come.  I installed the controller and OTF programmer myself, downloaded the iOS app and spent time familiarizing myself with the menus and settings that are included.  *IMPORTANT* waiting two years to write the review proved Navitas dedication to quality of product and customer CARE is exceptional. From the individuals answering the phone to service and technical support blows me away.  The only small issues and concerns I had were caused by me! That’s hard for me to say, however the patience and knowledge of product and applications straightened me out and we laughed the entire time we were in the phone. After two years of total satisfaction I have an unbiased review and I apologize for blabbing on an on like my Dad owns the  company and we know better than to anger Dads! After getting back onto the website to see what had changed in two years, Navitas got me again- the entire site is completely different and easy to navigate with intuitive interface and easy to find content by cart models with specific and DETAILED easy to read instructions that will give you the confidence you need to purchase, install and use your product.  The level of detail in these pages and videos are golden.  GOLDEN! Navitas uses customer feedback from installation to operation to continuously improve the knowledge base for us. Everything I needed to know about Navitas product and customer focus happened on a Sunday in January when one of the technicians CALLED ME AT HOME to address an issue that THEY had been leaving ME voicemails about getting back with them to resolve.  Maybe that should have been my entire review.  Don’t make a mistake and let a bad review that Navitas reached out to the customer to resolve sway you. Do your research, get the true customer experiences and make a decision you will be confident in and so 
pleased with after purchase that you will write a review based on your experience. Maybe not this long. If you read this entire review, maybe you need a nap.  I know I do…

### 5/5 — Great app for connecting to and managing the golf cart

*2023-12-22*

I’d just like to make a suggestion… when doing data logging, it would be nice if it doesn’t stop and delete the logs when the app loses connection. Let me save or send the logs.

### 5/5 — Top-tier company with excellent customer service

*2022-11-02*

I just installed a 600 amp controller on my 2021 Icon golf cart and needed some assistance with tech-support. The folks from Navitas and their tech support have been nothing but fantastic. They were able to quickly resolve my issues, and they even called back to follow up to see how everything was running. 
I highly recommend Navitas for any golf cart or any build project. I love how everything is controlled through the app and it’s user-friendly. Top tier company with awesome employees and even better customer service. The performance increases I gained was completely worthwhile.  

Matt W

**Developer response:** Thanks Matt! Call us if you have any questions!

### 5/5 — Works Great With My Controller

*2022-06-08*

I was able to go into the app and adjust my factory settings to fit my needs. This allowed me to get  so much more performance out of my cart..

### 5/5 — Best app!

*2022-04-29*

Had an issue and they called me to solve in less than 24hrs. Frequent updates from user feedback. Nice tool to have

### 5/5 — Incredible customer service

*2022-04-04*

Purchased a golf car with this system and asked for help over the weekend. Even though their office is open only M-F, they responded to email. Spectacular customer service.

### 5/5 — Best Golf Cart App Ever

*2022-04-01, version 32.0*

The fact that I can lock up my golf cart remotely from my phone is crazy awesome!

### 5/5 — Love it more now.

*2021-02-27, version 25.4*

I gave this app a bad review the first time.  I was wrong. This app works perfect with my controller. It tells me all the info I need to know almost like a code reader for a car or truck and it’s free.  I apologize to the creator for my first review. Thank you for a perfect app that allows me to monitor my golf cart.

### 5/5 — i think it's awesome software to set the performance characteristics of the controller.

*2021-02-19, version 25.2*

it works well. the bluetooth is really helpful vs the old school alltrax that requires a dedicated usb cable to a laptop.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
