# Navitus — Prescription Benefits App

> Mobile app for accessing and managing prescription drug benefits. (iPhone/iPad app by Navitus Health Solutions.)

- Source: https://appshunter.io/ios/app/navitus/id1450188578 (this page in markdown: same URL + `.md`)
- Developer: [Navitus Health Solutions](https://appshunter.io/developer/1436629335)
- Category: Medical
- Price: Free
- Rating: 4.20/5 from 239 App Store ratings · 35 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 32 MB
- Languages: American English
- Released: 2019-02-25
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/navitus/id1450188578/reviews.md

## What is Navitus?

Navitus Health Solutions’ mobile app provides you with easy access to your prescription benefits. Enjoy greater convenience at your fingertips through easy registration, simple navigation, and an innovative, user-friendly design. Get access to helpful information so you can make informed decisions about your prescriptions and continue on the path to improved health. 

Key Features:

•	Get medication cost and coverage 
•	Locate the most convenient in-network pharmacies 
•	Save your preferred pharmacy as a favorite
•	View your member ID card
•	Manage and view your current medications
•	See up to 2 years of your prescription history

In order to use this app, you must have a prescription benefit plan managed by Navitus Health Solutions. This app, and individual features of the app, may not be available for all benefit plans managed by Navitus or for every member of each plan.

## Key features

- Medication cost and coverage lookup
- In-network pharmacy locator
- Favorite pharmacy saving
- Digital member ID card
- Medication management
- Prescription history viewing

## What do users think of Navitus?

Overall sentiment: negative

**Pros**

- 👍 Easy to enroll
- 👍 Great to see Rx cost
- 👍 Saves phone calls to check benefits
- 👍 Love the update, functions, looks, feels

**Cons**

- 😞 Very complex and not easy to use
- 😞 Not accurate for medication cost comparison
- 😞 Lacking information compared to web portal
- 😞 Only provides known information
- 😞 Digital ID card section almost unreadable
- 😞 Useless for finding availability and pricing
- 😞 Disappointing lack of info, restricted meds diagnosis missing
- 😞 Cannot use password manager to log in
- 😞 Literally non-functional beyond giving a couple of cards
- 😞 App freezes on pharmacy map screen
- 😞 Does not tell policy benefits, no weight loss benefits coverage
- 😞 Severely lacking in abilities, no allergy list, cannot send scripts to pharmacy
- 😞 App will not pull up or display any pricing
- 😞 Verification code never arrives
- 😞 Find pharmacy not working
- 😞 Impossible to open an account due to error
- 😞 Constant frustration with sign-in and incorrect coverage info
- 😞 Terrible, pointless, not user friendly
- 😞 States medications are covered when they are not
- 😞 Not helpful, wants medication history and PA expiration
- 😞 Error logging in, cannot see accumulators or meds
- 😞 Cannot order or print prescription cards
- 😞 Not much usefulness, cannot see typing, no history
- 😞 Search doesn't work, cannot look up pharmacies
- 😞 Useless app, never worked, RX history gone
- 😞 Location search not working
- 😞 Terrible app, error finding pharmacy
- 😞 Cannot login with user ID, asks for email
- 😞 Did not show medication history
- 😞 Shows SSN on member card instead of ID number

**Commonly reported bugs**

- App freezes on pharmacy map screen
- Verification code never arrives
- Find pharmacy not working
- Error message when filling in DoB during account creation
- Error logging in, cannot find member
- App will not pull up or display any pricing
- Search doesn't work, nothing happens
- Location search not working
- Unexpected errors occur when trying to use the app
- Error when trying to find a pharmacy
- Cannot login with user ID, asks for email
- Digital ID card section almost unreadable
- App locks up on pharmacy map screen

**Most requested features**

- Ability to see status of PAs or formularys
- Include information given in the web portal
- Fix digital ID card readability
- Show diagnosis for restricted medications
- Allow login with password manager
- Add medication history
- Show prior authorization expiration
- Add a contact us option
- Fix verification code delivery
- Make pharmacy search work
- Fix account creation error
- Make login more persistent
- Fix medication coverage accuracy
- Allow ordering/printing prescription cards
- Fix typing visibility
- Display medication history
- Fix location search
- Fix pharmacy search
- Allow login with user ID
- Show health insurance ID number on member card

## Recent user reviews (10 of 35)

All indexed reviews: https://appshunter.io/ios/app/navitus/id1450188578/reviews.md

### 1/5 — Hard to use

*2026-06-19*

Very complex app.  Not easy and not finding what I need.  

Horrible experience

### 2/5 — Not accurate for estimating medication cost

*2026-04-20*

The app is not accurate for medication cost comparison between pharmacies. A medication I take showed as $8 on the app at Safeway, but ended up costing me $36. The pharmacy called my insurance and then I called Navitus support but nobody could explain the discrepancy. This is the whole point of having the app do it is basically useless.

### 2/5 — I agree, it’s Lacking

*2026-03-04*

About the same complaint as the Lacking review plus does not include information that is given in the web portal.

**Developer response:** Hi there, Thanks for the taking the time to provide your feedback. We regret to hear of your poor experience with our app, and we're always looking for ways to improve. We welcome any details you have that may help us provide a better experience in the future beyond adding the same functionality as the web portal. If you’d like to provide more information, please contact us at mobilereviews@navitus.com. Best, Navitus Health Solutions

### 2/5 — Not useful

*2026-02-01*

This app really is not useful. It only provides information that i already know. Would be nice to be able to see status of PAs or formularys.

**Developer response:** Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our future roadmap, in order to provide a better experience. Best, Navitus Health Solutions

### 3/5 — Digital ID card section almost unreadable

*2026-01-02*

Under my profile the digital id card section has a giant white screen with the digital card only visible line by line it’s very hard to see the card in the app

**Developer response:** Thank you for reporting this. We will be investigating the Digital ID card concern. Again, your feedback and understanding as we work to improve is greatly appreciated. 

Best,
Navitus Health Solutions

### 1/5 — useless

*2025-08-03, version 4.11.31*

Worthless for finding availability and pricing of drugs

### 2/5 — Disappointing lack of info

*2025-06-17*

Downloaded the app since the Navitus website is terrible on mobile. The app is almost worse - I am looking up various medications that say they are restricted to a diagnosis, but there is no way to see what that diagnosis is. This app could be so much better. Additionally, why can’t I use my password manager to log in? It’s like this app came from 20 years ago.

**Developer response:** Hi there,
Thanks for your feedback. We are disappointed to hear that your experience was not a positive one and are working on solutions for this. Password Manager functionality is currently only available for our member portal. Restricted to diagnosis (RDX) details are unfortunately not available in the mobile app at this time.

We recognize that this process may be challenging to navigate. The Navitus Customer Care team can be reached at 844-268-9789. Our agents are available to assist 24 hours a day, 7 days a week.

Best,

Navitus Health Solutions

### 1/5 — Terrible

*2025-05-21*

Literally non-functional beyond giving you a couple of card.

**Developer response:** Hi there,

Thanks for the taking the time to provide your feedback. We regret to hear of your poor experience with our app, and we're always looking for ways to improve. We welcome any details you have that may help us provide a better experience in the future. If you’d like to provide more information, please contact us at mobilereviews@navitus.com.

Best,

Navitus Health Solutions

### 1/5 — Doesnt work

*2025-01-31*

Every-time you search for meds  it just send you to error 😩

### 2/5 — App freezes

*2025-01-06*

App locks up on pharmacy map screen when you add a favorite pharmacy

## Frequently asked questions about Navitus

### What does the Navitus app do?

The Navitus app provides easy access to your prescription benefits. You can check medication costs and coverage, find convenient in-network pharmacies, view your member ID card, manage current medications, and see up to two years of your prescription history.

### What are the key features of the Navitus app?

Key features include getting medication cost and coverage information, locating the most convenient in-network pharmacies, saving preferred pharmacies, viewing your member ID card, managing and viewing current medications, and seeing your prescription history for up to two years.

### Is the Navitus app free to use?

Yes, the Navitus app is free to download and use. There are no in-app purchases or ads mentioned in the description.

### Who can use the Navitus app?

To use this app, you must have a prescription benefit plan managed by Navitus Health Solutions. It's important to note that not all features may be available for every benefit plan or member.

### How can I find pharmacies using the app?

The app allows you to locate the most convenient in-network pharmacies. You can also save your preferred pharmacy as a favorite for quick access in the future.

## Version history (last 5 releases)

### 5.2.3 — 2026-08-20

React Native dependencies upgrade

### 5.2.2 — 2026-08-18

Internal bug fixes

### 5.2.1 — 2026-08-11

Fix for prescription benefit tab discrepancy

### 5.2.0 — 2026-08-04

Updated internal dependencies.

### 5.0.12 — 2026-07-28

Pharmacies with ByPassReject code 4W and G6 will not show up for the users.

## Apps similar to Navitus

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| --- | --- | --- | --- |
| [SleepCharge](https://appshunter.io/ios/app/sleepcharge/id1506854123) | 2.7 (86) | Free | Medical |
| [RxSS: Rx Savings Solutions](https://appshunter.io/ios/app/rxss-rx-savings-solutions/id1486641404) | 4.8 (295) | Free | Medical |

## More apps by Navitus Health Solutions

- [NAVITUSplus](https://appshunter.io/ios/app/navitusplus/id1600138113)

All apps by Navitus Health Solutions: https://appshunter.io/developer/1436629335

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*