# Navman MiVue Pro — user reviews > 61 indexed App Store user reviews of Navman MiVue Pro by MiTAC GISmo, rated 3.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/navman-mivue-pro/id1357546824/reviews - App overview in markdown: https://appshunter.io/ios/app/navman-mivue-pro/id1357546824.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of Navman MiVue Pro? Overall sentiment: negative **Pros** - 👍 Hardware seems to work well - 👍 Great little device **Cons** - 🐛 App won't connect - 🐛 Difficult and cumbersome to use - 🐛 App hangs or is very slow - 🐛 Live view hangs - 🐛 Cannot see battery charge level - 🐛 Cannot connect to Wi-Fi - 🐛 Cannot connect without turning cellular off - 🐛 Cannot update firmware without internet - 🐛 No safety cam updates - 🐛 Hard to figure out setup - 🐛 Footage not saved - 🐛 Awful video quality - 🐛 Picture is blue and wobbles - 🐛 Cannot see license plates - 🐛 App doesn't work - 🐛 Live view and gallery don't work - 🐛 Need to turn off Bluetooth/mobile data for app to work - 🐛 Ridiculous connection issues - 🐛 Cannot search destination and send to device - 🐛 App not working for 3 months - 🐛 Cannot get it to connect - 🐛 Does not download videos - 🐛 Files returned randomly - 🐛 No ability to sort by date - 🐛 Useless for reviewing footage - 🐛 Cannot search location - 🐛 Rotating all the time - 🐛 New platform is a terrible upgrade - 🐛 Doesn't maintain route after powering off - 🐛 Loses journey - 🐛 Rubbish speed camera software - 🐛 Picking up speed cameras in wrong locations - 🐛 App can't be used - 🐛 GPS shows no results found - 🐛 Downloading videos is cumbersome - 🐛 Difficult to get videos into photos library - 🐛 Wi-Fi connect difficult - 🐛 Have to put iPhone into airplane mode to connect - 🐛 Cannot download to photo album - 🐛 App almost useless - 🐛 App takes up too much memory - 🐛 Live view feed not available - 🐛 Cannot navigate away from pairing screen - 🐛 Lacks basic features - 🐛 Can't download or view videos - 🐛 Live view keeps loading - 🐛 Cannot access dash cam on app - 🐛 Doesn't have live view - 🐛 Poor quality at 1080p - 🐛 Won't play video and connect to Wi-Fi same time - 🐛 Functionality is hopeless - 🐛 Unusable mess - 🐛 Menus overlap - 🐛 App doesn't take up full screen - 🐛 Missing menus - 🐛 Absolute rubbish - 🐛 Unable to update camera - 🐛 Unable to download clips - 🐛 Waste of money for Wi-Fi connectivity - 🐛 Nothing for road train - 🐛 Crashes on start up - 🐛 Buggy software - 🐛 Useless app - 🐛 App doesn't open - 🐛 App crashes - 🐛 No customer support - 🐛 Graphics all over and off screen - 🐛 Constant connectivity issues - 🐛 Very poor app - 🐛 High power consumption - 🐛 Live view only works once - 🐛 App will not do anything - 🐛 Problematic speed camera warnings - 🐛 Parking mode has a mind of its own - 🐛 Not user friendly export - 🐛 Cannot queue files for download - 🐛 Cannot download multiple files - 🐛 Where's the export button gone - 🐛 Rear camera constantly stops working - 🐛 Speed camera warnings don't work correctly - 🐛 Shockingly bad - 🐛 Playback on app issues - 🐛 Not connected to Wi-Fi - 🐛 Wi-Fi issue after update - 🐛 Too slow to connect - 🐛 Update needed - 🐛 iOS 13 bugs - 🐛 Good as useless on iOS 13 - 🐛 Cannot connect to dash cam over Wi-Fi **Commonly reported bugs** - App won't connect - App hangs or is very slow - Live view hangs - Cannot see battery charge level - Cannot connect to Wi-Fi - Cannot connect without turning cellular off - Cannot update firmware without internet - No safety cam updates - Footage not saved - Awful video quality - Picture is blue and wobbles - Cannot see license plates - App doesn't work - Live view and gallery don't work - Need to turn off Bluetooth/mobile data for app to work - Ridiculous connection issues - Cannot search destination and send to device - App not working for 3 months - Cannot get it to connect - Does not download videos - Files returned randomly - No ability to sort by date - Useless for reviewing footage - Cannot search location - Rotating all the time - New platform is a terrible upgrade - Doesn't maintain route after powering off - Loses journey - Rubbish speed camera software - Picking up speed cameras in wrong locations - App can't be used - GPS shows no results found - Downloading videos is cumbersome - Difficult to get videos into photos library - Wi-Fi connect difficult - Have to put iPhone into airplane mode to connect - Cannot download to photo album - App almost useless - App takes up too much memory - Live view feed not available - Cannot navigate away from pairing screen - Lacks basic features - Can't download or view videos - Live view keeps loading - Cannot access dash cam on app - Doesn't have live view - Poor quality at 1080p - Won't play video and connect to Wi-Fi same time - Functionality is hopeless - Unusable mess - Menus overlap - App doesn't take up full screen - Missing menus - Absolute rubbish - Unable to update camera - Unable to download clips - Waste of money for Wi-Fi connectivity - Nothing for road train - Crashes on start up - Buggy software - Useless app - App doesn't open - App crashes - No customer support - Graphics all over and off screen - Constant connectivity issues - Very poor app - High power consumption - Live view only works once - App will not do anything - Problematic speed camera warnings - Parking mode has a mind of its own - Not user friendly export - Cannot queue files for download - Cannot download multiple files - Where's the export button gone - Rear camera constantly stops working - Speed camera warnings don't work correctly - Shockingly bad - Playback on app issues - Not connected to Wi-Fi - Wi-Fi issue after update - Too slow to connect - Update needed - iOS 13 bugs - Good as useless on iOS 13 - Cannot connect to dash cam over Wi-Fi **Most requested features** - Fix connectivity issue with iOS - Make app easier to use - Improve live view stability - Allow viewing battery charge level - Provide safety/speed cam updates - Include instructions for Wi-Fi connection - Allow connection without turning off cellular - Enable firmware updates without internet - Add cloud auto-upload for videos - Improve video download process - Allow direct saving to photos library - Support background refresh for downloads - Add option to queue downloads - Allow multiple file downloads - Add export button for videos - Confirm SD card format completion - Notification for SD card wipe - Improve navigation for larger vehicles - Fix speed camera warnings - Fix parking mode issues - Improve app optimization for newer iPhones/iOS - Make app take up full screen - Add missing menus and settings options - Improve app stability - Make app compatible with older devices - Improve customer support - Fix graphics issues - Improve live view functionality - Fix Wi-Fi connection issues - Improve app speed - Fix iOS 13 bugs - Allow sharing to Photos app - Ensure app supports background refresh - Fix issues with rear camera - Improve video quality - Enable live view functionality - Allow simultaneous video playback and Wi-Fi connection ## Newest reviews (15 of 61) ### 2/5 — Disappointing *2025-06-23, version 1.0.201* Difficult and cumbersome to use. I purchased a Navman Mivue rider DC helmet camera because I thought I would have good quality hardware and app! Hardware seems to work well so far. The app is cumbersome lags and often hangs. Live view hangs most of the time especially switching between front and rear camera views! Easier to download recordings to view. But even this the app hangs or is very slow to respond. Updated the firmware but it keeps asking to update even after a number of attempts that said it was successful. Also, cannot see the battery charge level in the app, something so basic and necessary on a device with no screen!! Come on Navman, surely you can do better than this….. I hope, if not this will be the last one I buy!! ### 2/5 — iPhone 13 *2024-08-03, version 1.0.188* I have an IPhone 13 and I am unable to use this app with my phone. Navman have released an update but either Mitac or Apple have not included this update. Why? ### 1/5 — Not happy with the app or customer service *2024-04-05* Have had Navman truck for a approximately 3yrs , and until around 12 months ago it never missed a beat, now in the last 12 months the app is not working, it will not search for a destination correctly, last time this happened I was told it was just me having the problem then finally they agreed it was not just me it was an app problem again , it has now been approximately 3 months and it is still not fixed, I phone up and get told we are still looking in to the problem, really Navman you sell a product and you are not providing a good enough service, fix this problem, looks like I might have to throw this out and actually get a gps that will actually work how it should, very poor customer service, not kept in the loop on progress or anything **Developer response:** Hi Navman Customer, We're sorry to hear about your experience. We try to help out as best as we can. For the app issue we will feedback to our responsible team. For assistance please contact Navman Customer Support or visit https://service.navman.com. ### 1/5 — Won’t connect. *2024-03-08, version 1.0.188* Can’t get it to connect, nothing happens. I’ve selected my device, (9 series (900DC)) nothing happens. Now I have to ring support as I can’t find any help. ### 1/5 — Does not download videos *2024-02-08, version 1.0.187* This app does not down load videos on an iPhone 13, IOS17.3. Tried the Mio MiVue Pro app on an off chance and no problems downloading video to my phone. Seems like the Navman app has a bug ### 1/5 — Useless for reviewing footage *2024-02-07* Files are returned randomly, no ability to sort by date, no logic to file name conventions so you can’t review footage because you can’t tell where it starts or stops by timestamp. Completely useless app, if you buy this overpriced Dashcam you’ll be needing an SD Card reader on your computer. I’ll never buy a Navman dash camera ever again. Great hardware absolute rubbish software. **Developer response:** Hi Navman Customer, To preview your saved videos, go to "download" then choose Event,Normal ,Parking or Photo. For further information or assistance, please contact Navman Customer Support or visit https://service.navman.com. Best regards, ### 1/5 — Unable to search location *2024-01-03* Every time, I try to search the location in the app. It just keeps loading when I type something. Nothing ever appears, which makes me unable to send the location to the device **Developer response:** Hi Navman Customer, Please refer to the link below on how to search the address, https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=102259&faqid=AllFaq, Best regards, ### 2/5 — Disappointing can’t connect with iso17 on an IPhone 12 via wifi *2023-10-22, version 1.0.180* None of the reviews I read before buying the Navman MiVue Alta DC Dash Cam mentioned connection issues with an IPhone 12 running iso 17. Not sure what to do. Thinking of returning the dash cam for a refund. ### 1/5 — Cannot find the location from the map. *2023-09-05, version 1.0.179* Cannot find the location. It s rotating all the time. ### 1/5 — Navman MiVue *2023-08-08* Have been a Navman user since 2008. New devices and platform are a terrible upgrade. Rely to much on phone data and navigation to plan routes. New hardware doesn’t maintain route after it powers off. Completely erodes the usefulness of the mileage recorder for tax purposes as it always loses the journey. Worst hardware and platform upgrade. Don’t recommend. **Developer response:** Hi Navman Customer, We’re sorry to hear about your experience. We try to help out as best as we can. To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards, ### 1/5 — Rubbish speed camera software *2023-07-11, version 1.0.177* Stupid dash cam is picking up speed camera locations in the back streets when there is no speeds camera their ### 2/5 — MiCam Truck GPS *2023-07-04* Why the app can’t use anymore, gps connected to my iPhone 13 (iOS 16.5.1), try to use the NAVMAN MiVUE PRO app to search the address but just keep loading not showing up anything. Is there a bug ? And try to search the address on the gps shows up no results found…what happened…can someone fix it **Developer response:** Hi Navman Customer, Please try to uninstall then reinstall again the APP. And then try to restart your phone. To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards, ### 1/5 — Wifi connect difficult *2023-04-22, version 1.0.171* Absolutely terrible. Have to put iPhone into airplane mode to connect via wifi. Cannot download to photo album. All your comments previously on this app do not work as a fix. App almost useless to use. ### 1/5 — Too much data *2023-03-02, version 1.0.171* Why does this app take up so much memory on my phone? 7GB it’s using, I’ve deleted everything off it and still there. ### 2/5 — For those who can’t see the live view *2023-01-30* Fir those if you like me who could not see the live View even while connected to the unit please turn off your bluetooth and mobile data in the iphone settings menu for Navman Mivue pro. Once you turn these off you will automatically see your dashcam output on your iphone. Pitty we had to figure this out outselves… **Developer response:** Hi Navman Customer, Please try to uninstall then reinstall again the APP. And then try to restart your phone. To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards, ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t connect *2026-08-24, version 1.0.211* Does not connect with my Mivue 860DC. Have tried resetting my device and connecting multiple times. Using the latest version of your app and also on iPhone 14 latest IOS. ### 1/5 — Won’t connect *2025-09-21* I have 2 sets of cameras one is the Alta and the other is mivue pro 4K and neither will connect with the app. I have tried all the troubleshooting but nothing has worked. Please fix connectivity issue with iOS. The idea of the app is easy access but having to hook the cameras up to a computer to update them or get video off them defeats the purpose and not everyone has a computer these days. **Developer response:** Hi Navman Customer, Please refer to the below link http://navmantech.com/MiVuePro_App_Setup_Guide for trouble shooting on how to connect your Smartphone. To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards, ### 1/5 — Can’t connect to wifi *2025-03-11, version 1.0.201* Haven’t been able to connect MiVue to wifi iPhone 16 pro max , have tried forget the device from your phone, removed the APP and then reinstalled it. Still doesn’t work!! ### 1/5 — useless *2025-03-04, version 1.0.197* Can’t connect to dashcam without having to turn cellular off first. Cant update firmware because no internet connection. Make that make sense ### 1/5 — Doesn’t connect *2025-01-01, version 1.0.197* Won’t connect to wifi. Fully up to date app and iPhone 16 Pro ### 1/5 — Worked ok *2024-12-24, version 1.0.197* Poor app , haven’t been gamble to update for months and nearly impossible to update firmware or safety cameras. Camera ok but app terrible… Have installed and reinstalled so many times that I gave up ### 1/5 — Problem to connect *2024-11-28, version 1.0.195* Having problems getting connected ### 1/5 — Do not purchase if you want great quality *2024-11-03* I couldn’t wait to finally purchase this front/back camera for my new car. Unfortunately when I needed to evidentially use the camera, my footage wasn’t saved. When I looked at previous footages, the quality is AWFUL! I’ve previous owned a NavMan, it was great for 4 years, unfortunately, this is product is something I’ll toss away. The picture is blue, wabbles like crazy, cannot see the licence plates infront of you and the worst thing, THE APP DOESNT WORK. I try to go into live view, gallery and nothing. I had to go to this app on the App Store to look at the reviews to see what to do. Turns out that I needed to turn off Bluetooth and turn off mobile data for it to work. Shouldn’t be that hard. Navman, I am so disappointed with this product and application. It’s not a cheap product, so you would think you would be getting a good product for the price of what it is. Sad I’ll be going to another company as this one has let me down. Thank god I kept my receipt to get a refund. 1/5 stars **Developer response:** Hi Navnam Customer,We're sorry to hear about your experience. We try to help out as best as we can. For some assisstance please contact Navman Customer Support or visit https://service.navman.com . Best regards, ### 1/5 — Ridiculous *2024-08-29, version 1.0.193* This app will not connect . I can’t even get past the wifi stage. What the hell? ### 1/5 — Lousy service *2024-07-24, version 1.0.188* Have been waiting a very long time for app update so I can use it. I can’t search a destination and send to device. Too hard doing it on the device. Had many replies from Navman saying update coming but then so is Xmas. Not happy ## Most praised reviews (10 highest-rated) ### 5/5 — Navman update *2025-08-13* My new navman 4K pro isn’t picking up school times or locations & is also picking up cameras in wrong locations ie; my deadend street. **Developer response:** Hi Navman Customer, Please try to uninstall then reinstall again the APP. And then try to restart your phone. Please try to update the firmware and speedcam. To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards, ### 4/5 — Navman 920DC *2024-12-20, version 1.0.195* Had it a few days & already been useful. Great little device. ### 4/5 — App very good with some exceptions *2023-05-29* Happy with the app overall. I do have a couple of things that could be improved. 1. When adding a device MiVue 1000 xl. I chose the gps device type because the 1000 has gps. It wanted to pair with Bluetooth. No option for network. It would not pair. I then decided to try the non gps device. Was presented with a bunch of device types. No 1000 series listed. Eventually I chose the 800 series and it seamed to work. Connected to network and device came up. 2. Downloading videos is cumbersome via network. There should be a cloud auto upload available. Say keep last 7 days worth in cloud via phone or something like that. 3. Difficult to get videos into photos library on phone. **Developer response:** Hi Navman Customer,Thanks for the rating and your support on the APP. For the design issue will feedback the responsible team. When downloading videos, close the bluetooth connection, WiFi hotspot sharing, and other APPS running on your phone. To further assist you, please contact Navman Customer Support or visit https://service.navman.com . Best regards, ### 4/5 — Live view isn’t working *2022-12-26* Your Live View isn’t working. It just keeps loading and loading to no end. **Developer response:** Hi Navman Customer, To work the liveview function need a better quality connection. You may close Bluetooth connections, WiFi Hotspot sharing or close running APPs on your mobile phone.For further information or assistance, please contact Navman Customer Support or visit https://service.navman.com. Best regards, ### 4/5 — Playback on app *2019-12-27* Live view on app works straight after downloading app but once you get out of app and come back to it the live view doesn’t work at all, on the newest iPhone update and cam latest update **Developer response:** Hi Navman Customer, To work the Liveview function you need a better quality connection. You may close Bluetooth connections, WiFi Hotspot sharing or close running APPs on your mobile phone. To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards, ### 4/5 — iOS13 update is available. *2019-10-04, version 1.0.115* iOS13 update is finally out, can now connect on wifi with no issues, thanks Navman! ### 3/5 — No safety cam updates for last two months *2025-02-28* mivue 1200 sensor XL dc I have noticed that the app no longer provides safety/speed cam updates for last two months for my Mivue. It was working for last year and has suddenly stopped. **Developer response:** Hi Navman Customer, For the speedcam update issue we will feedback to the responsible team.To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards, ### 3/5 — It’s good once you set it up.. but it’s really hard to figure out *2025-01-06* The first few times I witnessed something and wanted to get on the app, it was physically impossible for me to connect my dashcam to the app.. I tried for ages and I always just had to hope that it would connect and stay connected. Then I later realised I have to unconnect my car from carplay in order for the my wifi/app to connect to the dashcam footage. It’s kind of a nuisance, and nothing in the manual says you have to do that. **Developer response:** Hi Navman Customer, We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. To further assist you, please contact Navman Customer Support or visit https://service.navman.com. Best regards, ### 3/5 — Slow *2019-11-02, version 1.0.115* Too slow to connect to the cam and operate over wifi ### 3/5 — iOS 13 bugs fixed - can’t share to Photos app? *2019-10-19* Previous to ios13 videos saved automatically to photos now but not in the latest version. Also can’t seem to figure out how to manually share to photos app. Also, according to iOS the app doesn’t support background refresh. This would help when downloading videos as the app needs to stay open or the download stops. Not ideal. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*