# Navy Federal Credit Union — Our Members are the Mission

> Mobile banking app for managing accounts, payments, transfers, and deposits. (iPhone/iPad app by Navy Federal Credit Union.)

- Source: https://appshunter.io/ios/app/navy-federal-credit-union/id370811491 (this page in markdown: same URL + `.md`)
- Developer: [Navy Federal Credit Union](https://appshunter.io/developer/370652021)
- Category: Finance, Business
- Price: Free
- Rating: 4.90/5 from 814,841 App Store ratings · 1,070 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 193 MB
- Languages: American English
- Released: 2010-05-07
- Data updated: 2026-09-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/navy-federal-credit-union/id370811491/reviews.md

## What is Navy Federal Credit Union?

Bank easy with the Navy Federal mobile app! With a great look and feel, we’ve made the mobile app easier to find information on your accounts and transactions. Breeze through payments, transfers, and check deposits with just a few taps. Quickly sign-in using Touch ID®, Face ID®. Apply for new accounts, become a member, or find your closest ATM or branch. 

Features: 

• Safe and Secure. Access your accounts 24 hours a day.
• Pay people using Zelle® or member to member transfers.
• Move money between your accounts.
• Deposit checks without visiting a branch or ATM.
• View scheduled transactions, including pending deposits, upcoming transfers, and bill payments.
• Make payments to Navy Federal consumer loans, mortgages and credit cards, or to other companies via Bill Pay.
• Apply for new credit cards, auto loans or personal loans, or become a Navy Federal member.
• View and manage statements.
• Manage your credit or debit cards, including activating cards, signing up for purchase notifications, or freezing misplaced cards.
• Security tips and management of your username and password.
• Find the nearest branch or ATM.
• View rates and info on our loans and savings products.
• Read timely articles to help educate and plan your financial life.


To sign in to mobile banking, use your Navy Federal username and password. If you are not a member, apply now using the app or call us at 1-888-842-6328 or 1-703-255-8837.

As always, if you have any issues with our app, you can call us at 1-888-842-6328 or 1-703-255-8837, or reach us via Twitter at @NavyFederalHelp.

Federally insured by NCUA.

iPhone®, iPod Touch® and iPad® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Message and data rates may apply.

Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Account management
- Bill payments
- Fund transfers
- Mobile check deposit
- Card management
- ATM/Branch locator
- Loan applications

## Chart rankings

- #73 in Top Free · Finance (US App Store)

## What do users think of Navy Federal Credit Union?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient banking features
- 🔒 Robust security
- 👍 Excellent customer service
- 🚀 Seamless mobile experience

**Cons**

- 🐛 Unreliable mobile deposit
- 🐛 Inconsistent account balance display
- 🐛 Buggy app updates
- 🔒 Overly strict security measures
- 💡 Lacking advanced budgeting tools

**Commonly reported bugs**

- Login issues after app updates
- Disappearing scheduled payments
- Inaccurate mobile deposit error messages

**Most requested features**

- Improved pending transaction visibility
- Ability to quickly switch between accounts
- In-app calculator for spending tracking
- Customizable home screen layout

## Recent user reviews (10 of 1,070)

All indexed reviews: https://appshunter.io/ios/app/navy-federal-credit-union/id370811491/reviews.md

### 1/5 — Better off using someplace else

*2026-08-31, version 2026.8.2*

The thrive off of gullible, young service members. There service stinks and is NOT designed for people on deployment (otherwise they would not require a stupid code to get into an account). I switched because the website kept saying there was an error, but magically, after using the data-mining app by NFCU (read the EULA), I was able to get in using the same password.

### 1/5 — Not friendly

*2026-08-30, version 2026.8.2*

Transaction categories are wrong and can't be turned off and even worse, can't be corrected, so my water bill is marked as "dining". Financial data is shared with an unnamed  "trusted third party" to provide, it appears, AI generated "insights".

### 1/5 — “Monthly maintenance “

*2026-08-30, version 2026.8.2*

Nothing changes on these “maintenance” days

### 3/5 — Come on NFCU

*2026-08-30, version 2026.8.2*

The only reason I’m giving three stars and not two is because it usually works day to day. But when the app is down there’s no way to access your account. So I can’t move money or even use it to pay for something digitally. The fact that my banks app can go down just proves that I probably shouldn’t trust them with my money.

### 1/5 — App sucks

*2026-08-30, version 2026.8.2*

Every time I need to use my app it’s always down for maintenance. Never had a banking app always down as much as this one. I’m switching banks

### 4/5 — Good enough app

*2026-08-29, version 2026.8.2*

App is has good features and info but cluttered and a lot of information displayed. Not as seamless as other banking apps

### 1/5 — Awful customer service

*2026-08-29, version 2026.8.2*

Stop blocking my card for dumb reasons

### 5/5 — New updates

*2026-08-29, version 2026.8.2*

This app is great overall. I like that I can organize my different accounts in the order I want. One new addition is the insights that pop up. Can you guys make it where after I see it I can swipe left on it and delete it from the main page? I like the account page to be clean and that gets in between different accounts and there’s no way to get rid of it. Please see this devs, thanks!

### 4/5 — Dark Mode Plz?

*2026-08-27, version 2026.8.1*

Is there any chance at all we could get dark mode?

### 5/5 — The best

*2026-08-26, version 2026.8.1*

They are so helpful and they’re on call 24 seven they are amazing and I love them. I don’t know what I’ll do without them.

## Frequently asked questions about Navy Federal Credit Union

### What can I do with the Navy Federal mobile app?

The app allows you to manage your accounts, make payments to loans and other companies, transfer money between accounts, and deposit checks remotely. You can also apply for new accounts and loans, manage your credit and debit cards, and find nearby branches or ATMs.

### Is the Navy Federal mobile app secure?

Yes, the app is designed to be safe and secure, providing 24-hour access to your accounts. It offers quick sign-in options like Touch ID® and Face ID®, and provides security tips for managing your username and password.

### How do I sign in to the mobile banking app?

You can sign in to the mobile banking app using your existing Navy Federal username and password. If you are not yet a member, you can apply for membership directly through the app.

### Can I deposit checks using the app?

Yes, the app allows you to deposit checks conveniently without needing to visit a branch or ATM. This feature streamlines the process of adding funds to your account.

### What if I have issues with the app?

If you encounter any issues with the app, you can contact Navy Federal directly by calling 1-888-842-6328 or 1-703-255-8837. You can also reach out for support via Twitter at @NavyFederalHelp.

## Version history (last 5 releases)

### 2026.8.2 — 2026-08-27

Is it time to share the wealth?
In this release we’ve made it easier for you to add joint owners to your checking savings and MMSA account accounts.

### 2026.8.1 — 2026-08-17

As we enter the dog days of August, we give you the following cool features:
- Notifications when you reach your Savings Goals
- Set an end date for Certificate and IRA transfers

### 2026.7.2 — 2026-08-03

May updates? Maybe!

- Added investment options to the Open New Accounts screen
- Updates to the Deposits Landing Page
- Reminder: the military payday calendar is still there
 — tap Activity on the Move Money screen

### 2026.7.1 — 2026-07-20

Navy Federal isn’t 250 years old yet, but we’ve been at this a long time! We proudly present:
 
- Add joint owners to certificates
- Keep your profile up to date with your income
- Debit card fraud case updates now available in Case Status Center, no phone call required
- Trust accounts can now open Certificates
- More details on upcoming transaction views
 
Bonus round: bug fixes and performance improvements

### 2026.6.2 — 2026-06-26

The summer of fun is here! And what's more fun than the following?
Option to provide income in your profile

- Fixes an issue that prevented some payments to lending accounts

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## More apps by Navy Federal Credit Union

- [Navy Federal GO Prepaid](https://appshunter.io/ios/app/navy-federal-go-prepaid/id1606777875)

All apps by Navy Federal Credit Union: https://appshunter.io/developer/370652021

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*