# NB Mobile

> Mobile banking app for managing accounts, paying bills, and depositing checks. (iPhone/iPad app by THE NATIONAL BANK OF BLACKSBURG.)

- Source: https://appshunter.io/ios/app/nb-mobile/id1445465057 (this page in markdown: same URL + `.md`)
- Developer: [THE NATIONAL BANK OF BLACKSBURG](https://appshunter.io/developer/1445465056)
- Category: Finance
- Price: Free
- Rating: 4.75/5 from 1,058 App Store ratings · 24 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 57 MB
- Languages: English
- Released: 2019-01-28
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nb-mobile/id1445465057/reviews.md

## What is NB Mobile?

Do your banking anytime, anywhere with NB Mobile for iPhone. NB Mobile is a free service offered to all National Bank of Blacksburg Internet Banking customers.
•	Log in with Apple Touch ID
•	View your balance instantly on the login screen
•	View recent transactions
•	Pay bills
•	Deposit checks with your phone
•	Transfer money between accounts
•	Receive notifications and alerts 
•	Find ATMs and branch locations

For support, please call us at 1-800-552-4123.

National Bank does not charge a fee for mobile banking. Third party message and data rates may apply. A supported mobile device is needed to use NB Mobile. An eligible National Bank personal account and National Bank Internet Banking are required. Other restrictions may apply. See the National Bank Internet Banking disclosure at https://nbbank.com/internetdisclosure for details.

## Key features

- Login with Apple Touch ID
- View account balances
- View recent transactions
- Pay bills
- Deposit checks
- Transfer money
- Receive notifications

## What do users think of NB Mobile?

Overall sentiment: negative

**Pros**

- 👍 User-friendly app
- 🚀 Great resource
- 💡 Apple Pay support

**Cons**

- 🐛 Buggy and unreliable app
- 🔒 Face recognition issues
- 💸 Restrictive mobile deposit limits
- 🔍 Missing features like Zelle and credit card access

**Commonly reported bugs**

- Frequent app crashes
- Mobile deposit issues
- Connectivity problems and app downtime

**Most requested features**

- Ability to access all accounts including credit cards
- Improve external transfer and Zelle functionality

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/nb-mobile/id1445465057/reviews.md

### 1/5 — No Zelle

*2025-02-28*

Very frustrating I can’t make an external transfer through Zelle when it says it supports external transfers via Zelle. Switching banks over this, as I’ve tried for nearly 2 years.

### 5/5 — Ummmmm

*2024-06-16, version 24.1.70*

Worked great until today. Now it won’t let me log in on the app???? Can log in on the website but not the app??? 6-16-24
Get this fixed please.

### 1/5 — ⭐️

*2023-11-16*

Every week it seems there is a issue with the app. Either it tells me my face isn’t recognized, no service or  there is technical issues or an error has occurred. I don’t understand this at all. My face did not change from 2 hours ago and I have phone service as well as Wi-Fi and it still won’t work. Then sometimes out of nowhere every month it seems like it logs me out of my account for no reason! I have to get help from the bank because I can’t remember my password. The app is supposed to make things easier and it’s not.

### 1/5 — Mobile deposit is bad.

*2023-10-12*

They have really weird rules. Checks have a box that says for mobile deposit on the back but they make you write it out. My other bank the picture taking us automatic, here it’s manual. Not even going to try anymore. I’ve had more rejected that accepted. Just had one rejrected, already in my other bank.

### 1/5 — The mobile deposit & app are both pretty wonky and not reliable

*2023-10-12*

Have consistently not been able to use the mobile app deposit as it simply does not work with my phone (iPhone 14) no matter what I do. I was able to use it a couple of times in the beginning, and never again after that even after switching phones. When you contact customer service, they seem annoyed, as if your concern or inability to use the app is an inconvenience to them.

### 1/5 — Face isn’t recognized 🙄

*2023-09-08*

It keeps telling me my face isn’t recognized. My face hasn’t changed 🙄 It’s been like this a week now. Facial recognition makes it easier to log in.

### 1/5 — Constant bugs

*2023-08-29*

Can’t depend on mobile deposit because it will only work half the time- they other half, the camera doesn’t work

### 5/5 — Great bank

*2023-05-22*

You all go above and beyond to help me thank you all for being such an amazing bank

### 1/5 — Zelle

*2023-01-10*

Connecting to Zelle should be simple but it’s not. I had attempted to Zelle a dozen times but it sends me to the app with no success. I’m switching banks that knows how to keep up.

### 1/5 — Buggy/Incomplete

*2023-01-05*

There are several issues with this app, the biggest one in my opinion is the External Transfer/Zelle feature. It just doesn’t work… or exist? If you look on the website, it tells you to access your bill pay account on the app… that’s not an option(also doesn’t seem to be something you can access from the website either), you try to access Zelle through their app/website it sends you back to the NBB mobile app. 

I’m really disappointed in the lack of accessibility to these features, hopefully it’s something NBB’s app developers can work on in the future.

## Frequently asked questions about NB Mobile

### What can I do with NB Mobile?

NB Mobile allows you to perform various banking tasks from your smartphone. You can log in securely, view your account balances and recent transactions, pay bills, deposit checks, and transfer money between your accounts. It also provides notifications and alerts, and helps you find ATM and branch locations.

### Is there a fee to use NB Mobile?

No, National Bank does not charge a fee for using the NB Mobile banking service. However, third-party message and data rates may apply depending on your mobile carrier. A supported mobile device and an eligible National Bank personal account with Internet Banking are required.

### How do I log in to NB Mobile?

You can log in to NB Mobile using Apple Touch ID for a secure and convenient experience. This feature allows for quick authentication without needing to remember complex passwords. Ensure your device's Touch ID is set up and enabled for use with the application.

### What are the requirements to use NB Mobile?

To use NB Mobile, you need a supported mobile device and an eligible National Bank personal account. You must also be enrolled in National Bank's Internet Banking service. Additional restrictions may apply, and details can be found in the National Bank Internet Banking disclosure.

### Can I deposit checks using NB Mobile?

Yes, you can deposit checks using your phone with NB Mobile. This feature allows you to conveniently deposit checks by taking photos of the front and back of the endorsed check directly through the app, saving you a trip to the bank or ATM.

## Version history (last 5 releases)

### 24.2.60 — 2025-02-05

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.1.70 — 2024-06-12

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 23.2.21 — 2024-04-03

Minor bug fixes and security enhancements

### 23.2.20 — 2024-01-31

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 23.1.70 — 2023-08-30

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

## Apps similar to NB Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [First NRV Mobile](https://appshunter.io/ios/app/first-nrv-mobile/id1593687577) | 3.0 (7) | Free | Finance |
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## More apps by THE NATIONAL BANK OF BLACKSBURG

- [NBB Card Manager](https://appshunter.io/ios/app/nbb-card-manager/id6497955282)
- [National Bank of Blacksburg](https://appshunter.io/ios/app/national-bank-of-blacksburg/id6743002943)
- [NBB Remote Deposit](https://appshunter.io/ios/app/nbb-remote-deposit/id6743567236)
- [NBB Trust & Wealth](https://appshunter.io/ios/app/nbb-trust-and-wealth/id6762148177)

All apps by THE NATIONAL BANK OF BLACKSBURG: https://appshunter.io/developer/1445465056

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
