# NBA 2K HQ — user reviews > 181 indexed App Store user reviews of NBA 2K HQ by 2K, rated 3.30/5 from 732 ratings. - Source: https://appshunter.io/ios/app/nba-2k-hq/id6745190566/reviews - App overview in markdown: https://appshunter.io/ios/app/nba-2k-hq/id6745190566.md - Rating breakdown: 5★ 367 · 4★ 45 · 3★ 34 · 2★ 36 · 1★ 250 ## Newest reviews (18 of 181) ### 1/5 — Face scan is tragic *2026-08-29, version 1.1.3* This is a genuine review, not out of spite cause I love playing 2k but what do you mean face scan fail 20+ times so many face scan tries for it to upload 6/13 3/13 12/13 etc just to keep failing even getting the look left to right without fail, gave up after so many attempts ### 2/5 — L Ronnie *2026-08-29, version 1.1.3* Signs me out every time I load up the app takes too long to sign in every time. L app ### 1/5 — So bad *2026-08-29* Every time I try to sign in it asks for a passkey then I make one and then it says I can’t use a passkey and to use other methods and then I do that and the process is long and when I finally do it it always says error occured RONNIE 2K FIX IT ### 4/5 — Good idea bad execution *2026-08-28* Made me log in every time I opened the app then next time I was stuck on a permanent loading screen ### 1/5 — cant even face scan *2026-08-28, version 1.1.3* constantly says to align in center of screen. never had this issue before hand ### 2/5 — Face Scanning *2026-08-28, version 1.1.3* Face Scan doesn’t work. Everything on my end is working but it still says it can’t capture my face ### 1/5 — Kein PS Login *2026-08-28* Passkey funktioniert nicht. Normales anmelden auch nicht. Man kommt also nicht über seinen PS Login rein ### 1/5 — Terrible *2026-08-28, version 1.1.3* App won’t even let me connect my account just keeps sending me to different websites . GTA me already 🤦🏾‍♂️ ### 1/5 — Face scan *2026-08-28, version 1.1.3* Face scan not working uploading ### 1/5 — The face scan sucks *2026-08-28, version 1.1.3* It literally doesn’t register that your face is centered in the frame fix this garbage ### 1/5 — Will not open *2026-08-28, version 1.1.3* Asks for the code when I enter the code the app does not register I’ve been trying for days ### 1/5 — Indefinitely loading screen *2026-08-28, version 1.1.3* Did everything it asked to login and it stays stuck on a loading screen to proceed further…. ### 1/5 — Log in issue *2026-08-27, version 1.1.3* Can’t sign in keeps giving me an error everytime … ### 1/5 — 2k27 is terrible *2026-08-27, version 1.1.3* I know this isn’t 2k27 the game but close enough. Why does the game look like I’m playing on a ps2 I think I can play a better looking and feeling game on my ps3. You totally downgraded 2k26 was perfect graphics and all. The only thing needing fixed was contests, ai defense, and the dunk meter it should start small than grow makes more sense that way. Then you bring out a garbage game that is terrible the graphics suck it feels like I’m moving in slow motion just everything is bad ### 1/5 — It not working *2026-08-27, version 1.1.3* My my career builds are not transferring over. It will not upload. It’s not synchronizing. ### 1/5 — Doesn’t connect to my Xbox account *2026-08-27, version 1.1.3* Another note: if you have this problem 2K support won’t help, primarily because they don’t know how to. ### 1/5 — Passkey *2026-08-27, version 1.1.3* This app sucks passkey won’t allow you to get in ### 3/5 — Can’t get past the sign in screen. (FIXED) *2026-08-27, version 1.1.3* No matter what I do to try and sign in with xbox account, it just brings me back to sign in screen. I tried microsoft authenticator 3 times, code sent to phone, email, and typed in password, no matter what, it just goes back to the log in screen. UPDATE: They fixed the issue and the app is working perfect now. The face scan is much faster at capturing your face. The player builder dope af. Being able create builds when I’m not at home and upload the build when I return home was a nice addition to their mobile app. Charging my rating from 1 star to 3, although the app works great, there’s not much else to the app besides the daily log in reward. AnyWho; the MyPlayer builder makes it worth downloading the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Help *2026-09-02* It won’t send a verification email to my email linked to my ps so can’t sign in ### 1/5 — Pointless app *2026-09-02, version 1.1.10* Good luck logging into your account! ### 1/5 — Waste of time *2026-09-02, version 1.1.10* Didnt allow me to log into my account, sent multiple emails. It just required the same steps over and over. No need to want a face scan. ### 1/5 — Infinite loading screen *2026-09-02, version 1.1.10* Won’t load me in once I sign into my account. Just an endless loading screen. Please fix. ### 1/5 — HANG MIKE WANG *2026-09-01, version 1.1.3* CRUCIFY RONNIE ### 1/5 — Bs app *2026-08-31, version 1.1.3* Cant even sign in for Ps5 ### 1/5 — Beyond slow, face scan still sucks and uses the same software *2026-08-31, version 1.1.3* Spend some money into app development Ronnie ### 1/5 — No way to login *2026-08-31, version 1.1.3* The app doesn’t give me a choice to enter my psn password. If I go through the trouble of sending a code to my email or using a passkey on a psn-entitled device, all this does is sign me into my account on the embedded browser, which doesn’t translate to the main menu. No way to sign in. ### 1/5 — Chargement infini *2026-08-30* J’installe l’application pour rester sur un chargement infini voilà mon expérience 👎 ### 1/5 — Does not work *2026-08-29* I just sat here for 30 minutes after buying the game excited to play the my career just for the app not to work on the face scan no matter what I tried deleted it re-downloaded it restarted my phone put my face right under a light got away from the light. It really did not matter what I did. It would not scare my face really kinda just ruined the whole first day experience for 2k27. ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2026-08-30, version 1.1.3* Nice ### 5/5 — I like it *2026-08-29, version 1.1.3* Best companion app ever! ### 5/5 — 2k Rockstars Coin *2026-08-26, version 1.1.3* 5 Stars ### 5/5 — I love this app it changed my life *2026-08-26* i downloaded this app because i have a job and cannot play on release date and i was making my build on my break and seen someone sneak a picture so i had to slime him🥀 ### 5/5 — Does what its supposed to do *2026-08-26* Idk how good the face scan us or anything yet, but the builder works fine and daily rewards a plus. Cant complain ### 5/5 — Great idea but it’s 2k… *2026-08-26* I love the idea of the app for new and returning players to make builds and talk to teammates on the fly, 2k just needs to do better at releasing things that are completed products. From games to apps, but this is a great step in right direction. ### 5/5 — I got paid to do this *2026-08-26* I got paid 20 to rate it 5 ### 5/5 — banodih has aura *2026-08-26* he’s so good ### 5/5 — Persos *2026-08-26* Pour la personne qui a dis qu’on ne vois pas les cap breaker des persos qu’on créer. Cherche mieux parce que moi je les vois 😁 ### 5/5 — Greatest game of all time *2026-08-26* ever since I got this app my life has been amazing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-18.*