# NBG Mobile Banking

> Mobile banking app for managing accounts, cards, savings, and transactions. (iPhone/iPad app by National Bank Of Greece S.A..)

- Source: https://appshunter.io/ios/app/nbg-mobile-banking/id342152889 (this page in markdown: same URL + `.md`)
- Developer: [National Bank Of Greece S.A.](https://appshunter.io/developer/342152892)
- Category: Finance
- Price: Free
- Rating: 4.70/5 from 1,879 App Store ratings · 240 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 163 MB
- Languages: American English
- Released: 2009-12-05
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nbg-mobile-banking/id342152889/reviews.md

## What is NBG Mobile Banking?

NBG Mobile Banking: The app that meets all your banking needs! 
With over 2 million users, as the top banking app in Greece, we continue to enhance your experience, making transactions easier and safer.

Αll services at your fingertips: 
Open an NBG account easily via your mobile device and get a debit card and Digital Banking credentials through eGov-KYC. Already a customer? Use your debit card to instantly gain online access to your accounts. 

Smart saving: 
Organize your savings for every goal with the digital piggy bank, Money Box!

Easy product management: 
• Activate your card online and set transaction limits 
 • Unlock your PIN 
 • Freeze or unfreeze your card 
 • Report a lost/stolen card and reissue it 

Acquiring banking products online: 
With NBG Mobile Banking, you can instantly acquire new banking products, such as: 
• Express Loan up to €6,000 
 • Savings or Βenefits accounts 
 • Money Box 
 • Debit cards for individuals and businesses 
 • Credit cards for all your needs 
 • Prepaid and Virtual Prepaid cards 
 • Term deposits (e-3month) 

Instant notifications 
Stay updated with alerts for account and card activity, whenever you receive your salary or make purchases.
 
Fast and secure transactions 
Pay bills, credit cards, top-up or withdraw from prepaid cards, and transfer money within Greece via IRIS payments. You can also easily approve your online purchases with your card. 

Update your personal details 
Easily and quickly update your information without paperwork using eGov-KYC. 

Enjoy the best banking experience at your fingertips with NBG Mobile Banking!

## Key features

- Open accounts and get debit cards
- Digital piggy bank for savings goals
- Card activation, PIN unlock, and reporting
- Acquire loans, accounts, and credit cards
- Instant account and card activity notifications
- Secure bill payments and money transfers
- Update personal details online

## Recent user reviews (10 of 240)

All indexed reviews: https://appshunter.io/ios/app/nbg-mobile-banking/id342152889/reviews.md

### 1/5 — Worthless

*2026-07-17, version 10.1.45*

Garbage. Does not work properly after getting a new iPhone. Chat is worthless and calling the banking cannot help you either. Going to a branch doesn’t help. I sent an email requesting help and they send me some generic response. I follow the instructions and I am still not able to use the app. A terrible Greek bank. Terrible support. I have had this issue going on for a year now. I can access my account through Google Chrome but not through the App.

### 1/5 — website functionality is lacking. It should be totally in English or totally in Greek.

*2026-07-14, version 10.1.45*

website needs to be in English and Greek and all messages that are sent to American account holders should be in English for all webpages of Greek and English

### 1/5 — Μεταφορά χρημάτων

*2026-07-03, version 10.1.43*

Προσπάθησα για 45 λεπτά να κάνω την μεταφορά από το IPAD . Κάλεσα τον αριθμό και μίλησα με την Μαρίκα Γκεκα. Αφ ενός δεν είχε χρόνο, αφ έτερο δεν με βοήθησε καθόλου. 
Τόσο δύσκολο να κάνω μια απλή μεταφορά λίγων ευρο, όταν ο αρχιτέκτονας περιμένει την πληρωμή στην πολεοδομία για την έκδοση άδειας οικοδομής. Ευχαριστώ όλους!

### 1/5 — Κλέφτες

*2026-06-30, version 10.1.41*

Η χειρότερη τράπεζα. Χρεώνετε τον κόσμο χωρίς να ξέρει. Δεν έχετε καμία ντροπή.

### 1/5 — Horrible UX

*2026-06-26, version 10.1.41*

As stated above, no native keyboards, horrible architecture, impossible to do the simplest tasks

### 1/5 — Worthless

*2026-06-11*

Does not work properly after getting a new iPhone. Chat is worthless and calling the banking cannot help you either. Going to a branch doesn’t help. I sent an email requesting help and they send me some generic response. I follow the instructions and I am still not able to use the app. A terrible Greek bank. Terrible support. I have had this issue going on for a year now. I can access my account through Google Chrome but not through the App

**Developer response:** Hello Peter, thank you for your feedback. We replied to your email on June 18 with further instructions to help resolve the issue. As we haven't received any further response, we would appreciate it if you could reply to that email or contact us again at mobilebanking@nbg.gr if the issue persists, so we can continue investigating and assist you. Thank you.

### 3/5 — App structure needs a change

*2026-06-08, version 10.1.39*

The app functions good and it does all it needs to do. I like the functionality and some new features like split payments and the virtual assistant, but the app needs a change, it’s not really good looking, nbg should follow designs like revoluts or the new eurobank design. Nbg is the biggest bank in Greece yet the app is the worst of all I have tried and seen. We need more customization and personalization, a home screen that provides us with everything we are looking for at one glance: our balance from all accounts, our monthly spendings, our latest transactions,our card and chosen friends from contact to transfer money via selected method like iris. Thank you for providing a stable app but you need to work on design and what pleases the customers visually

### 5/5 — Love

*2026-06-05, version 10.1.37*

I love you

### 2/5 — NBG Customer Service

*2026-06-04, version 10.1.37*

This bank has an English version of their site. When you select the English version, not everything is in English. There are areas that are still in Greek. How is this going to help someone navigate and understand what is being asked if they do not read and understand Greek? If you are an international client, you cannot get a PIN number to activate a prepaid Mastercard unless you have a Greek cellphone.
If you call their customer support line, they are not very helpful.  They rush through the conversation as if you are a bother.

### 1/5 — Bzdura

*2026-06-02, version 10.1.37*

Masakra , niech informatyk się bardziej postara bo marnuje mój czas i wasze pieniądze. Zajęło mi to pół godziny żeby wysłać przelew. Nie jestem idiota i w Polsce robię to w kilka sekund na waszym portalu marnuje moj czas i właśnie zastanawiam się nad zmiana banku. Pozdrawiam bo w sumie to i tak pisze do zjebanego bota. Ale nara

## Frequently asked questions about NBG Mobile Banking

### What can I do with the NBG Mobile Banking app?

The app allows you to open new NBG accounts and obtain debit cards and Digital Banking credentials. You can also manage existing accounts, organize savings with the Money Box feature, and easily manage your cards by activating them, unlocking PINs, or reporting them lost or stolen.

### How can I acquire new banking products through the app?

You can instantly acquire various banking products online, including Express Loans up to €6,000, Savings or Benefits accounts, Debit cards for individuals and businesses, Credit cards, Prepaid and Virtual Prepaid cards, and Term deposits.

### Is the NBG Mobile Banking app free to use?

Yes, the NBG Mobile Banking app is available for free. There are no upfront costs to download or use the core banking functionalities. Any specific banking products acquired through the app will have their own associated terms and conditions.

### What kind of transactions can I perform?

You can perform fast and secure transactions such as paying bills, crediting credit cards, topping up or withdrawing from prepaid cards, and transferring money within Greece via IRIS payments. You can also easily approve your online card purchases directly through the app.

### How does the app help me stay informed about my finances?

The app provides instant notifications for account and card activity. You will receive alerts whenever you receive your salary or make purchases, helping you stay updated on your financial movements in real-time.

## Version history (last 5 releases)

### 10.1.47 — 2026-07-31

• Manage your subscriptions: mark transactions as subscriptions and edit their amount.
• Complete your e-shop purchases with IRIS e-Commerce directly from the app - transaction is finalised on the merchant's site.
• View your investment products with improved layout and more details.

### 10.1.45 — 2026-07-14

• Pay online with Click to Pay: fast, secure checkout with your card, without entering your details every time.
• We upgraded the app with fixes that improve the user experience.

### 10.1.43 — 2026-07-03

This version brings performance upgrades and fixes for a smoother experience.

### 10.1.41 — 2026-06-19

This version brings performance upgrades and fixes for a smoother experience.

### 10.1.39 — 2026-06-05

• Discover the new “Split into Installments” service and enjoy greater payment flexibility by converting debit card transactions into up to 12 installments on your credit card.
• We’ve enhanced participation in Public Offerings, stock trading orders, and investment portfolio activity for a faster, smoother, and upgraded investing experience.
• We’ve updated the app with fixes and improvements for better performance.

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## More apps by National Bank Of Greece S.A.

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All apps by National Bank Of Greece S.A.: https://appshunter.io/developer/342152892

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*